"I hope this message finds you well. I wanted to provide you with an update regarding the **weewxd** process on the server. We checked and confirmed that the **weewxd** process is currently running smoothly.
process log filtering weewxd: [Sydney] [root@*********** log]# ps aux | grep weewxd root 2593536 0.0 0.0 112808 976 pts/0 S+ 12:46 0:00 grep --color=auto weewxd To further assist you in resolving any issues you may be facing, we kindly request the following information from you: 1. weewxd Version: Could you please confirm the version of **weewxd** that you are currently running on your website? This information will help us ensure compatibility and troubleshoot effectively. 2. Screenshot of Error Message: If possible, could you please provide us with a screenshot of any error message that appears when you attempt to restart **weewx** on your end? This will allow us to pinpoint the specific issue and provide you with tailored assistance." Finally a somewhat sensible answer from the site host!!!!...though I am not sure how they have determined that weewx is running smoothly. On Saturday 6 July 2024 at 13:16:14 UTC+12 Monica Mulholland wrote: > Found it! > > Status: Connecting to 43.245.53.39:21... > Status: Connection established, waiting for welcome message... > Status: Initializing TLS... > Status: Verifying certificate... > Status: TLS connection established. > Command: USER wilsonba > Response: 331 User wilsonba OK. Password required > Command: PASS ************** > Response: 530 Login authentication failed > Error: Critical error: Could not connect to server > > On Saturday 6 July 2024 at 12:00:22 UTC+12 Monica Mulholland wrote: > >> Thank you for that....where might I find the credentials....it has been >> 10 years since I set up all this and my memory is not that good anymore! >> >> On Friday 5 July 2024 at 18:03:13 UTC+12 [email protected] wrote: >> >>> The FTP server login failed (530 Login authentication failed) for your >>> user and password. Either you accidentally changed the credentials in your >>> config, or the account expired or the provider changed something else that >>> causes this error. Check, if you can log in using your credentials with >>> another FTP-client, if that works, double check your credentials in >>> weewx.conf. If that doesn't work, ask your provider for the reason you >>> cannot login. >>> >>> Monica Mulholland schrieb am Freitag, 5. Juli 2024 um 05:47:28 UTC+2: >>> >>>> Apologies! Will do! >>>> >>>> On Friday 5 July 2024 at 12:27:41 UTC+12 Tom Keffer wrote: >>>> >>>>> You need to let it run for at least an archive interval. Your archive >>>>> interval has been set to 10 minutes, and you let it run for only 6 >>>>> minutes. >>>>> Patience! >>>>> >>>>> >>>>> >>>>> On Thu, Jul 4, 2024 at 5:20 PM Monica Mulholland <[email protected]> >>>>> wrote: >>>>> >>>>>> This is what is in sources.list.....nothing in sources.conf >>>>>> >>>>>> On Friday 5 July 2024 at 11:35:34 UTC+12 Tom Keffer wrote: >>>>>> >>>>>>> Sorry, I blew it. For the IP error, you want to take a look in >>>>>>> /etc/apt/sources.conf. >>>>>>> >>>>>>> On Thu, Jul 4, 2024 at 4:20 PM Monica Mulholland <[email protected]> >>>>>>> wrote: >>>>>>> >>>>>>>> Thank you for that! >>>>>>>> >>>>>>>> Presumably I use the last one on the list (why are there two....and >>>>>>>> why are there so many?...I would have imagined that only the latest >>>>>>>> one was >>>>>>>> kept?!?!) >>>>>>>> >>>>>>>> On Friday 5 July 2024 at 11:04:13 UTC+12 Tom Keffer wrote: >>>>>>>> >>>>>>>>> Nothing has changed in WeeWX that would cause this. And, frankly, >>>>>>>>> the message from your hosting company is completely useless. >>>>>>>>> >>>>>>>>> To diagnose we would need to see the log. See the wiki article *Help! >>>>>>>>> Posting to weewx-user >>>>>>>>> <https://github.com/weewx/weewx/wiki/Help!-Posting-to-weewx-user>* >>>>>>>>> for >>>>>>>>> instructions on getting a good copy of the log. >>>>>>>>> >>>>>>>>> Security updates of 'stretch' were discontinued about 4 years ago. >>>>>>>>> That may explain why you are getting the IP not found error. It's >>>>>>>>> also >>>>>>>>> possible that your /etc/sources.list file uses IP addresses, rather >>>>>>>>> than >>>>>>>>> domain names, and that address has been retired. In any case, that's >>>>>>>>> a >>>>>>>>> Debian issue, not a WeeWX issue. >>>>>>>>> >>>>>>>>> -tk >>>>>>>>> >>>>>>>>> On Thu, Jul 4, 2024 at 3:42 PM Monica Mulholland < >>>>>>>>> [email protected]> wrote: >>>>>>>>> >>>>>>>>>> I am running Weewx on a RPi3 and have been for a number of years. >>>>>>>>>> It recently stopped updating the external website - see attached. >>>>>>>>>> >>>>>>>>>> On investigation, I found that the internal website was working >>>>>>>>>> perfectly - see attached. >>>>>>>>>> >>>>>>>>>> I complained to my company hosting my website and this is what >>>>>>>>>> they have to say - see attachment. >>>>>>>>>> >>>>>>>>>> Has anything changed in Weewx that might have caused this. >>>>>>>>>> >>>>>>>>>> As an aside, for the last couple of years I have been getting >>>>>>>>>> this message when updating my Pi. >>>>>>>>>> >>>>>>>>>> pi@WeatherPi:~ $ sudo apt-get update && sudo apt-get upgrade >>>>>>>>>> Hit:1 http://weewx.com/apt squeeze InRelease >>>>>>>>>> >>>>>>>>>> Ign:2 http://raspbian.raspberrypi.org/raspbian stretch InRelease >>>>>>>>>> >>>>>>>>>> Hit:3 http://archive.raspberrypi.org/debian stretch InRelease >>>>>>>>>> >>>>>>>>>> Err:4 http://raspbian.raspberrypi.org/raspbian stretch Release >>>>>>>>>> >>>>>>>>>> 404 Not Found [IP: 93.93.128.193 80] >>>>>>>>>> Reading package lists... Done >>>>>>>>>> E: The repository 'http://raspbian.raspberrypi.org/raspbian >>>>>>>>>> stretch Release' does no longer have a Release file. >>>>>>>>>> N: Updating from such a repository can't be done securely, and is >>>>>>>>>> therefore disabled by default. >>>>>>>>>> N: See apt-secure(8) manpage for repository creation and user >>>>>>>>>> configuration details. >>>>>>>>>> pi@WeatherPi:~ $ >>>>>>>>>> >>>>>>>>>> Does this have any bearing? It should not have because I have >>>>>>>>>> been getting the message for quite a while and the failure to update >>>>>>>>>> the >>>>>>>>>> site has only happened recently. >>>>>>>>>> >>>>>>>>>> I am a bit mystified as to what is going on. Any help would be >>>>>>>>>> much appreciated. >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> -- >>>>>>>>>> You received this message because you are subscribed to the >>>>>>>>>> Google Groups "weewx-user" group. >>>>>>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>>>>>> send an email to [email protected]. >>>>>>>>>> To view this discussion on the web visit >>>>>>>>>> https://groups.google.com/d/msgid/weewx-user/86231e99-aea3-4380-8d9a-c5e146aa2a75n%40googlegroups.com >>>>>>>>>> >>>>>>>>>> <https://groups.google.com/d/msgid/weewx-user/86231e99-aea3-4380-8d9a-c5e146aa2a75n%40googlegroups.com?utm_medium=email&utm_source=footer> >>>>>>>>>> . >>>>>>>>>> >>>>>>>>> -- >>>>>>>> You received this message because you are subscribed to the Google >>>>>>>> Groups "weewx-user" group. >>>>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>>>> send an email to [email protected]. >>>>>>>> >>>>>>> To view this discussion on the web visit >>>>>>>> https://groups.google.com/d/msgid/weewx-user/46336e2c-5f1a-4767-96d8-0d7da33f5780n%40googlegroups.com >>>>>>>> >>>>>>>> <https://groups.google.com/d/msgid/weewx-user/46336e2c-5f1a-4767-96d8-0d7da33f5780n%40googlegroups.com?utm_medium=email&utm_source=footer> >>>>>>>> . >>>>>>>> >>>>>>> -- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups "weewx-user" group. >>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>> send an email to [email protected]. >>>>>> >>>>> To view this discussion on the web visit >>>>>> https://groups.google.com/d/msgid/weewx-user/7504487b-9849-4dfa-b8a7-2f3e747118den%40googlegroups.com >>>>>> >>>>>> <https://groups.google.com/d/msgid/weewx-user/7504487b-9849-4dfa-b8a7-2f3e747118den%40googlegroups.com?utm_medium=email&utm_source=footer> >>>>>> . >>>>>> >>>>> -- You received this message because you are subscribed to the Google Groups "weewx-user" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/weewx-user/692c3c6c-fe72-4342-9458-cdc18f63f91en%40googlegroups.com.
