I have had occasions in recent years where sites have hardened policies and started rejecting perceived weak passwords, or switched user ID between a name and an email address - previously I could use either and then they stopped allowing one of them. I am not sure I was always told about it beforehand. To find out, I would need to use an interactive login (web-browser) to the management interface.
Some systems also allow different auth id/password between management and sftp. On Tuesday 9 July 2024 at 6:15:24 pm UTC+10 Monica Mulholland wrote: > Yes, that would seem the logical conclusion...except that is the username > and password that is hardwired into the weewx.conf and has not been changed > by me in 10 years! > > On Tuesday 9 July 2024 at 13:39:17 UTC+12 vince wrote: > >> Seems pretty obvious that you are using the wrong username/password >> combination. I think several folks said that multiple times. >> >> Change your password on their site. WRITE IT DOWN and edit it into >> weewx.conf to match. >> >> On Monday, July 8, 2024 at 4:17:12 PM UTC-6 Monica Mulholland wrote: >> >>> "Thank you for your response. >>> >>> We sincerely apologize for any inconvenience this may have caused you. >>> Please know that it is never our intention to cause any hassle, and we >>> truly understand the urgency of this issue. >>> >>> We already did a thorough investigation and checked on this issue, and >>> we can confirm that the server is properly working fine and we do not see >>> any issues with the server. >>> >>> We also checked the logs, and there we found out that the error was >>> coming from an authentication failure. Please refer to the logs below: >>> >>> Jul 5 15:40:29 WeatherPi weewx [25601] ERROR weewx.reportengine: >>> ftpgenerator: (1): caught exception '<class 'ftplib.error_perm'>': 530 >>> Login authentication failed >>> >>> 530 Login authentication failed means that the username or password >>> provided for the FTP connection is incorrect. >>> >>> Let us know if you have further questions." >>> >>> This is the latest response from the website host....does this make any >>> sense? These are hardwired into weewx.conf...and have been so for 10 >>> years...and worked without a problem? >>> >>> If I use them in Filezilla, I also get the 503 error. >>> >>> How to make sense of this? >>> >>> On Sunday 7 July 2024 at 09:39:11 UTC+12 Monica Mulholland wrote: >>> >>>> Yes! This is very obviously a server problem and not a weewx problem. >>>> See attached where I have tried to connect using Filezilla but with the >>>> same information! >>>> >>>> On Saturday 6 July 2024 at 16:48:35 UTC+12 vince wrote: >>>> >>>>> That ps command and commentary they provided is so ridiculously wrong >>>>> it is unbelievable. Hopefully you're not letting them log into your pi3. >>>>> >>>>> As michael.k said yesterday, your problem is that you have an >>>>> incorrect setting in the FTP section of your weewx.conf file. If it >>>>> worked >>>>> for years and does not work now, it is likely your password on the >>>>> 'remote' >>>>> server has changed. You need to edit the correct username/password into >>>>> weewx.conf and restart weewx and it should work. >>>>> >>>>> Simplest test to figure it out is to try to ftp manually from a shell >>>>> prompt on the pi and verify you have the correct remote host, username, >>>>> and >>>>> password. Something changed on your server side if you didn't change >>>>> anything on the pi. >>>>> >>>>> On Friday, July 5, 2024 at 7:06:34 PM UTC-7 Monica Mulholland wrote: >>>>> >>>>>> "I hope this message finds you well. >>>>>> >>>>>> I wanted to provide you with an update regarding the **weewxd** >>>>>> process on the server. We checked and confirmed that the **weewxd** >>>>>> process >>>>>> is currently running smoothly. >>>>>> >>>>>> process log filtering weewxd: >>>>>> >>>>>> [Sydney] [root@*********** log]# ps aux | grep weewxd >>>>>> root 2593536 0.0 0.0 112808 976 pts/0 S+ 12:46 0:00 grep --color=auto >>>>>> weewxd >>>>>> >>>>>> To further assist you in resolving any issues you may be facing, we >>>>>> kindly request the following information from you: >>>>>> >>>>>> 1. weewxd Version: Could you please confirm the version of **weewxd** >>>>>> that you are currently running on your website? This information will >>>>>> help >>>>>> us ensure compatibility and troubleshoot effectively. >>>>>> >>>>>> 2. Screenshot of Error Message: If possible, could you please provide >>>>>> us with a screenshot of any error message that appears when you attempt >>>>>> to >>>>>> restart **weewx** on your end? This will allow us to pinpoint the >>>>>> specific >>>>>> issue and provide you with tailored assistance." >>>>>> >>>>>> Finally a somewhat sensible answer from the site host!!!!...though I >>>>>> am not sure how they have determined that weewx is running smoothly. >>>>>> >>>>>> On Saturday 6 July 2024 at 13:16:14 UTC+12 Monica Mulholland wrote: >>>>>> >>>>>>> Found it! >>>>>>> >>>>>>> Status: Connecting to 43.245.53.39:21... >>>>>>> Status: Connection established, waiting for welcome message... >>>>>>> Status: Initializing TLS... >>>>>>> Status: Verifying certificate... >>>>>>> Status: TLS connection established. >>>>>>> Command: USER wilsonba >>>>>>> Response: 331 User wilsonba OK. Password required >>>>>>> Command: PASS ************** >>>>>>> Response: 530 Login authentication failed >>>>>>> Error: Critical error: Could not connect to server >>>>>>> >>>>>>> On Saturday 6 July 2024 at 12:00:22 UTC+12 Monica Mulholland wrote: >>>>>>> >>>>>>>> Thank you for that....where might I find the credentials....it has >>>>>>>> been 10 years since I set up all this and my memory is not that good >>>>>>>> anymore! >>>>>>>> >>>>>>>> On Friday 5 July 2024 at 18:03:13 UTC+12 [email protected] wrote: >>>>>>>> >>>>>>>>> The FTP server login failed (530 Login authentication failed) for >>>>>>>>> your user and password. Either you accidentally changed the >>>>>>>>> credentials in >>>>>>>>> your config, or the account expired or the provider changed something >>>>>>>>> else >>>>>>>>> that causes this error. Check, if you can log in using your >>>>>>>>> credentials >>>>>>>>> with another FTP-client, if that works, double check your credentials >>>>>>>>> in >>>>>>>>> weewx.conf. If that doesn't work, ask your provider for the reason >>>>>>>>> you >>>>>>>>> cannot login. >>>>>>>>> >>>>>>>>> Monica Mulholland schrieb am Freitag, 5. Juli 2024 um 05:47:28 >>>>>>>>> UTC+2: >>>>>>>>> >>>>>>>>>> Apologies! Will do! >>>>>>>>>> >>>>>>>>>> On Friday 5 July 2024 at 12:27:41 UTC+12 Tom Keffer wrote: >>>>>>>>>> >>>>>>>>>>> You need to let it run for at least an archive interval. Your >>>>>>>>>>> archive interval has been set to 10 minutes, and you let it run for >>>>>>>>>>> only 6 >>>>>>>>>>> minutes. Patience! >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> On Thu, Jul 4, 2024 at 5:20 PM Monica Mulholland < >>>>>>>>>>> [email protected]> wrote: >>>>>>>>>>> >>>>>>>>>>>> This is what is in sources.list.....nothing in sources.conf >>>>>>>>>>>> >>>>>>>>>>>> On Friday 5 July 2024 at 11:35:34 UTC+12 Tom Keffer wrote: >>>>>>>>>>>> >>>>>>>>>>>>> Sorry, I blew it. For the IP error, you want to take a look in >>>>>>>>>>>>> /etc/apt/sources.conf. >>>>>>>>>>>>> >>>>>>>>>>>>> On Thu, Jul 4, 2024 at 4:20 PM Monica Mulholland < >>>>>>>>>>>>> [email protected]> wrote: >>>>>>>>>>>>> >>>>>>>>>>>>>> Thank you for that! >>>>>>>>>>>>>> >>>>>>>>>>>>>> Presumably I use the last one on the list (why are there >>>>>>>>>>>>>> two....and why are there so many?...I would have imagined that >>>>>>>>>>>>>> only the >>>>>>>>>>>>>> latest one was kept?!?!) >>>>>>>>>>>>>> >>>>>>>>>>>>>> On Friday 5 July 2024 at 11:04:13 UTC+12 Tom Keffer wrote: >>>>>>>>>>>>>> >>>>>>>>>>>>>>> Nothing has changed in WeeWX that would cause this. And, >>>>>>>>>>>>>>> frankly, the message from your hosting company is completely >>>>>>>>>>>>>>> useless. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> To diagnose we would need to see the log. See the wiki >>>>>>>>>>>>>>> article *Help! Posting to weewx-user >>>>>>>>>>>>>>> <https://github.com/weewx/weewx/wiki/Help!-Posting-to-weewx-user>* >>>>>>>>>>>>>>> for >>>>>>>>>>>>>>> instructions on getting a good copy of the log. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Security updates of 'stretch' were discontinued about 4 >>>>>>>>>>>>>>> years ago. That may explain why you are getting the IP not >>>>>>>>>>>>>>> found error. >>>>>>>>>>>>>>> It's also possible that your /etc/sources.list file uses IP >>>>>>>>>>>>>>> addresses, >>>>>>>>>>>>>>> rather than domain names, and that address has been retired. In >>>>>>>>>>>>>>> any case, >>>>>>>>>>>>>>> that's a Debian issue, not a WeeWX issue. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> -tk >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> On Thu, Jul 4, 2024 at 3:42 PM Monica Mulholland < >>>>>>>>>>>>>>> [email protected]> wrote: >>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> I am running Weewx on a RPi3 and have been for a number of >>>>>>>>>>>>>>>> years. It recently stopped updating the external website - see >>>>>>>>>>>>>>>> attached. >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> On investigation, I found that the internal website was >>>>>>>>>>>>>>>> working perfectly - see attached. >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> I complained to my company hosting my website and this is >>>>>>>>>>>>>>>> what they have to say - see attachment. >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> Has anything changed in Weewx that might have caused this. >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> As an aside, for the last couple of years I have been >>>>>>>>>>>>>>>> getting this message when updating my Pi. >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> pi@WeatherPi:~ $ sudo apt-get update && sudo apt-get upgrade >>>>>>>>>>>>>>>> Hit:1 http://weewx.com/apt squeeze InRelease >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> Ign:2 http://raspbian.raspberrypi.org/raspbian stretch >>>>>>>>>>>>>>>> InRelease >>>>>>>>>>>>>>>> Hit:3 http://archive.raspberrypi.org/debian stretch >>>>>>>>>>>>>>>> InRelease >>>>>>>>>>>>>>>> Err:4 http://raspbian.raspberrypi.org/raspbian stretch >>>>>>>>>>>>>>>> Release >>>>>>>>>>>>>>>> 404 Not Found [IP: 93.93.128.193 80] >>>>>>>>>>>>>>>> Reading package lists... Done >>>>>>>>>>>>>>>> E: The repository 'http://raspbian.raspberrypi.org/raspbian >>>>>>>>>>>>>>>> stretch Release' does no longer have a Release file. >>>>>>>>>>>>>>>> N: Updating from such a repository can't be done securely, >>>>>>>>>>>>>>>> and is therefore disabled by default. >>>>>>>>>>>>>>>> N: See apt-secure(8) manpage for repository creation and >>>>>>>>>>>>>>>> user configuration details. >>>>>>>>>>>>>>>> pi@WeatherPi:~ $ >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> Does this have any bearing? It should not have because I >>>>>>>>>>>>>>>> have been getting the message for quite a while and the >>>>>>>>>>>>>>>> failure to update >>>>>>>>>>>>>>>> the site has only happened recently. >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> I am a bit mystified as to what is going on. Any help would >>>>>>>>>>>>>>>> be much appreciated. >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> -- >>>>>>>>>>>>>>>> You received this message because you are subscribed to the >>>>>>>>>>>>>>>> Google Groups "weewx-user" group. >>>>>>>>>>>>>>>> To unsubscribe from this group and stop receiving emails >>>>>>>>>>>>>>>> from it, send an email to [email protected]. >>>>>>>>>>>>>>>> To view this discussion on the web visit >>>>>>>>>>>>>>>> https://groups.google.com/d/msgid/weewx-user/86231e99-aea3-4380-8d9a-c5e146aa2a75n%40googlegroups.com >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> <https://groups.google.com/d/msgid/weewx-user/86231e99-aea3-4380-8d9a-c5e146aa2a75n%40googlegroups.com?utm_medium=email&utm_source=footer> >>>>>>>>>>>>>>>> . >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>> -- >>>>>>>>>>>>>> You received this message because you are subscribed to the >>>>>>>>>>>>>> Google Groups "weewx-user" group. >>>>>>>>>>>>>> To unsubscribe from this group and stop receiving emails from >>>>>>>>>>>>>> it, send an email to [email protected]. >>>>>>>>>>>>>> >>>>>>>>>>>>> To view this discussion on the web visit >>>>>>>>>>>>>> https://groups.google.com/d/msgid/weewx-user/46336e2c-5f1a-4767-96d8-0d7da33f5780n%40googlegroups.com >>>>>>>>>>>>>> >>>>>>>>>>>>>> <https://groups.google.com/d/msgid/weewx-user/46336e2c-5f1a-4767-96d8-0d7da33f5780n%40googlegroups.com?utm_medium=email&utm_source=footer> >>>>>>>>>>>>>> . >>>>>>>>>>>>>> >>>>>>>>>>>>> -- >>>>>>>>>>>> You received this message because you are subscribed to the >>>>>>>>>>>> Google Groups "weewx-user" group. >>>>>>>>>>>> To unsubscribe from this group and stop receiving emails from >>>>>>>>>>>> it, send an email to [email protected]. >>>>>>>>>>>> >>>>>>>>>>> To view this discussion on the web visit >>>>>>>>>>>> https://groups.google.com/d/msgid/weewx-user/7504487b-9849-4dfa-b8a7-2f3e747118den%40googlegroups.com >>>>>>>>>>>> >>>>>>>>>>>> <https://groups.google.com/d/msgid/weewx-user/7504487b-9849-4dfa-b8a7-2f3e747118den%40googlegroups.com?utm_medium=email&utm_source=footer> >>>>>>>>>>>> . >>>>>>>>>>>> >>>>>>>>>>> -- You received this message because you are subscribed to the Google Groups "weewx-user" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/weewx-user/6600e5fb-d40d-4e0e-946d-99b3a0411371n%40googlegroups.com.
