Yes, that would seem the logical conclusion...except that is the username and password that is hardwired into the weewx.conf and has not been changed by me in 10 years!
On Tuesday 9 July 2024 at 13:39:17 UTC+12 vince wrote: > Seems pretty obvious that you are using the wrong username/password > combination. I think several folks said that multiple times. > > Change your password on their site. WRITE IT DOWN and edit it into > weewx.conf to match. > > On Monday, July 8, 2024 at 4:17:12 PM UTC-6 Monica Mulholland wrote: > >> "Thank you for your response. >> >> We sincerely apologize for any inconvenience this may have caused you. >> Please know that it is never our intention to cause any hassle, and we >> truly understand the urgency of this issue. >> >> We already did a thorough investigation and checked on this issue, and we >> can confirm that the server is properly working fine and we do not see any >> issues with the server. >> >> We also checked the logs, and there we found out that the error was >> coming from an authentication failure. Please refer to the logs below: >> >> Jul 5 15:40:29 WeatherPi weewx [25601] ERROR weewx.reportengine: >> ftpgenerator: (1): caught exception '<class 'ftplib.error_perm'>': 530 >> Login authentication failed >> >> 530 Login authentication failed means that the username or password >> provided for the FTP connection is incorrect. >> >> Let us know if you have further questions." >> >> This is the latest response from the website host....does this make any >> sense? These are hardwired into weewx.conf...and have been so for 10 >> years...and worked without a problem? >> >> If I use them in Filezilla, I also get the 503 error. >> >> How to make sense of this? >> >> On Sunday 7 July 2024 at 09:39:11 UTC+12 Monica Mulholland wrote: >> >>> Yes! This is very obviously a server problem and not a weewx problem. >>> See attached where I have tried to connect using Filezilla but with the >>> same information! >>> >>> On Saturday 6 July 2024 at 16:48:35 UTC+12 vince wrote: >>> >>>> That ps command and commentary they provided is so ridiculously wrong >>>> it is unbelievable. Hopefully you're not letting them log into your pi3. >>>> >>>> As michael.k said yesterday, your problem is that you have an incorrect >>>> setting in the FTP section of your weewx.conf file. If it worked for >>>> years >>>> and does not work now, it is likely your password on the 'remote' server >>>> has changed. You need to edit the correct username/password into >>>> weewx.conf and restart weewx and it should work. >>>> >>>> Simplest test to figure it out is to try to ftp manually from a shell >>>> prompt on the pi and verify you have the correct remote host, username, >>>> and >>>> password. Something changed on your server side if you didn't change >>>> anything on the pi. >>>> >>>> On Friday, July 5, 2024 at 7:06:34 PM UTC-7 Monica Mulholland wrote: >>>> >>>>> "I hope this message finds you well. >>>>> >>>>> I wanted to provide you with an update regarding the **weewxd** >>>>> process on the server. We checked and confirmed that the **weewxd** >>>>> process >>>>> is currently running smoothly. >>>>> >>>>> process log filtering weewxd: >>>>> >>>>> [Sydney] [root@*********** log]# ps aux | grep weewxd >>>>> root 2593536 0.0 0.0 112808 976 pts/0 S+ 12:46 0:00 grep --color=auto >>>>> weewxd >>>>> >>>>> To further assist you in resolving any issues you may be facing, we >>>>> kindly request the following information from you: >>>>> >>>>> 1. weewxd Version: Could you please confirm the version of **weewxd** >>>>> that you are currently running on your website? This information will >>>>> help >>>>> us ensure compatibility and troubleshoot effectively. >>>>> >>>>> 2. Screenshot of Error Message: If possible, could you please provide >>>>> us with a screenshot of any error message that appears when you attempt >>>>> to >>>>> restart **weewx** on your end? This will allow us to pinpoint the >>>>> specific >>>>> issue and provide you with tailored assistance." >>>>> >>>>> Finally a somewhat sensible answer from the site host!!!!...though I >>>>> am not sure how they have determined that weewx is running smoothly. >>>>> >>>>> On Saturday 6 July 2024 at 13:16:14 UTC+12 Monica Mulholland wrote: >>>>> >>>>>> Found it! >>>>>> >>>>>> Status: Connecting to 43.245.53.39:21... >>>>>> Status: Connection established, waiting for welcome message... >>>>>> Status: Initializing TLS... >>>>>> Status: Verifying certificate... >>>>>> Status: TLS connection established. >>>>>> Command: USER wilsonba >>>>>> Response: 331 User wilsonba OK. Password required >>>>>> Command: PASS ************** >>>>>> Response: 530 Login authentication failed >>>>>> Error: Critical error: Could not connect to server >>>>>> >>>>>> On Saturday 6 July 2024 at 12:00:22 UTC+12 Monica Mulholland wrote: >>>>>> >>>>>>> Thank you for that....where might I find the credentials....it has >>>>>>> been 10 years since I set up all this and my memory is not that good >>>>>>> anymore! >>>>>>> >>>>>>> On Friday 5 July 2024 at 18:03:13 UTC+12 [email protected] wrote: >>>>>>> >>>>>>>> The FTP server login failed (530 Login authentication failed) for >>>>>>>> your user and password. Either you accidentally changed the >>>>>>>> credentials in >>>>>>>> your config, or the account expired or the provider changed something >>>>>>>> else >>>>>>>> that causes this error. Check, if you can log in using your >>>>>>>> credentials >>>>>>>> with another FTP-client, if that works, double check your credentials >>>>>>>> in >>>>>>>> weewx.conf. If that doesn't work, ask your provider for the reason you >>>>>>>> cannot login. >>>>>>>> >>>>>>>> Monica Mulholland schrieb am Freitag, 5. Juli 2024 um 05:47:28 >>>>>>>> UTC+2: >>>>>>>> >>>>>>>>> Apologies! Will do! >>>>>>>>> >>>>>>>>> On Friday 5 July 2024 at 12:27:41 UTC+12 Tom Keffer wrote: >>>>>>>>> >>>>>>>>>> You need to let it run for at least an archive interval. Your >>>>>>>>>> archive interval has been set to 10 minutes, and you let it run for >>>>>>>>>> only 6 >>>>>>>>>> minutes. Patience! >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> On Thu, Jul 4, 2024 at 5:20 PM Monica Mulholland < >>>>>>>>>> [email protected]> wrote: >>>>>>>>>> >>>>>>>>>>> This is what is in sources.list.....nothing in sources.conf >>>>>>>>>>> >>>>>>>>>>> On Friday 5 July 2024 at 11:35:34 UTC+12 Tom Keffer wrote: >>>>>>>>>>> >>>>>>>>>>>> Sorry, I blew it. For the IP error, you want to take a look in >>>>>>>>>>>> /etc/apt/sources.conf. >>>>>>>>>>>> >>>>>>>>>>>> On Thu, Jul 4, 2024 at 4:20 PM Monica Mulholland < >>>>>>>>>>>> [email protected]> wrote: >>>>>>>>>>>> >>>>>>>>>>>>> Thank you for that! >>>>>>>>>>>>> >>>>>>>>>>>>> Presumably I use the last one on the list (why are there >>>>>>>>>>>>> two....and why are there so many?...I would have imagined that >>>>>>>>>>>>> only the >>>>>>>>>>>>> latest one was kept?!?!) >>>>>>>>>>>>> >>>>>>>>>>>>> On Friday 5 July 2024 at 11:04:13 UTC+12 Tom Keffer wrote: >>>>>>>>>>>>> >>>>>>>>>>>>>> Nothing has changed in WeeWX that would cause this. And, >>>>>>>>>>>>>> frankly, the message from your hosting company is completely >>>>>>>>>>>>>> useless. >>>>>>>>>>>>>> >>>>>>>>>>>>>> To diagnose we would need to see the log. See the wiki >>>>>>>>>>>>>> article *Help! Posting to weewx-user >>>>>>>>>>>>>> <https://github.com/weewx/weewx/wiki/Help!-Posting-to-weewx-user>* >>>>>>>>>>>>>> for >>>>>>>>>>>>>> instructions on getting a good copy of the log. >>>>>>>>>>>>>> >>>>>>>>>>>>>> Security updates of 'stretch' were discontinued about 4 >>>>>>>>>>>>>> years ago. That may explain why you are getting the IP not found >>>>>>>>>>>>>> error. >>>>>>>>>>>>>> It's also possible that your /etc/sources.list file uses IP >>>>>>>>>>>>>> addresses, >>>>>>>>>>>>>> rather than domain names, and that address has been retired. In >>>>>>>>>>>>>> any case, >>>>>>>>>>>>>> that's a Debian issue, not a WeeWX issue. >>>>>>>>>>>>>> >>>>>>>>>>>>>> -tk >>>>>>>>>>>>>> >>>>>>>>>>>>>> On Thu, Jul 4, 2024 at 3:42 PM Monica Mulholland < >>>>>>>>>>>>>> [email protected]> wrote: >>>>>>>>>>>>>> >>>>>>>>>>>>>>> I am running Weewx on a RPi3 and have been for a number of >>>>>>>>>>>>>>> years. It recently stopped updating the external website - see >>>>>>>>>>>>>>> attached. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> On investigation, I found that the internal website was >>>>>>>>>>>>>>> working perfectly - see attached. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> I complained to my company hosting my website and this is >>>>>>>>>>>>>>> what they have to say - see attachment. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Has anything changed in Weewx that might have caused this. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> As an aside, for the last couple of years I have been >>>>>>>>>>>>>>> getting this message when updating my Pi. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> pi@WeatherPi:~ $ sudo apt-get update && sudo apt-get upgrade >>>>>>>>>>>>>>> Hit:1 http://weewx.com/apt squeeze InRelease >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Ign:2 http://raspbian.raspberrypi.org/raspbian stretch >>>>>>>>>>>>>>> InRelease >>>>>>>>>>>>>>> Hit:3 http://archive.raspberrypi.org/debian stretch >>>>>>>>>>>>>>> InRelease >>>>>>>>>>>>>>> Err:4 http://raspbian.raspberrypi.org/raspbian stretch >>>>>>>>>>>>>>> Release >>>>>>>>>>>>>>> 404 Not Found [IP: 93.93.128.193 80] >>>>>>>>>>>>>>> Reading package lists... Done >>>>>>>>>>>>>>> E: The repository 'http://raspbian.raspberrypi.org/raspbian >>>>>>>>>>>>>>> stretch Release' does no longer have a Release file. >>>>>>>>>>>>>>> N: Updating from such a repository can't be done securely, >>>>>>>>>>>>>>> and is therefore disabled by default. >>>>>>>>>>>>>>> N: See apt-secure(8) manpage for repository creation and >>>>>>>>>>>>>>> user configuration details. >>>>>>>>>>>>>>> pi@WeatherPi:~ $ >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Does this have any bearing? It should not have because I >>>>>>>>>>>>>>> have been getting the message for quite a while and the failure >>>>>>>>>>>>>>> to update >>>>>>>>>>>>>>> the site has only happened recently. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> I am a bit mystified as to what is going on. Any help would >>>>>>>>>>>>>>> be much appreciated. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> -- >>>>>>>>>>>>>>> You received this message because you are subscribed to the >>>>>>>>>>>>>>> Google Groups "weewx-user" group. >>>>>>>>>>>>>>> To unsubscribe from this group and stop receiving emails >>>>>>>>>>>>>>> from it, send an email to [email protected]. >>>>>>>>>>>>>>> To view this discussion on the web visit >>>>>>>>>>>>>>> https://groups.google.com/d/msgid/weewx-user/86231e99-aea3-4380-8d9a-c5e146aa2a75n%40googlegroups.com >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> <https://groups.google.com/d/msgid/weewx-user/86231e99-aea3-4380-8d9a-c5e146aa2a75n%40googlegroups.com?utm_medium=email&utm_source=footer> >>>>>>>>>>>>>>> . >>>>>>>>>>>>>>> >>>>>>>>>>>>>> -- >>>>>>>>>>>>> You received this message because you are subscribed to the >>>>>>>>>>>>> Google Groups "weewx-user" group. >>>>>>>>>>>>> To unsubscribe from this group and stop receiving emails from >>>>>>>>>>>>> it, send an email to [email protected]. >>>>>>>>>>>>> >>>>>>>>>>>> To view this discussion on the web visit >>>>>>>>>>>>> https://groups.google.com/d/msgid/weewx-user/46336e2c-5f1a-4767-96d8-0d7da33f5780n%40googlegroups.com >>>>>>>>>>>>> >>>>>>>>>>>>> <https://groups.google.com/d/msgid/weewx-user/46336e2c-5f1a-4767-96d8-0d7da33f5780n%40googlegroups.com?utm_medium=email&utm_source=footer> >>>>>>>>>>>>> . >>>>>>>>>>>>> >>>>>>>>>>>> -- >>>>>>>>>>> You received this message because you are subscribed to the >>>>>>>>>>> Google Groups "weewx-user" group. >>>>>>>>>>> To unsubscribe from this group and stop receiving emails from >>>>>>>>>>> it, send an email to [email protected]. >>>>>>>>>>> >>>>>>>>>> To view this discussion on the web visit >>>>>>>>>>> https://groups.google.com/d/msgid/weewx-user/7504487b-9849-4dfa-b8a7-2f3e747118den%40googlegroups.com >>>>>>>>>>> >>>>>>>>>>> <https://groups.google.com/d/msgid/weewx-user/7504487b-9849-4dfa-b8a7-2f3e747118den%40googlegroups.com?utm_medium=email&utm_source=footer> >>>>>>>>>>> . >>>>>>>>>>> >>>>>>>>>> -- You received this message because you are subscribed to the Google Groups "weewx-user" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/weewx-user/fa976dc1-b969-4ec0-814c-82a053992be5n%40googlegroups.com.
