Seems pretty obvious that you are using the wrong username/password combination. I think several folks said that multiple times.
Change your password on their site. WRITE IT DOWN and edit it into weewx.conf to match. On Monday, July 8, 2024 at 4:17:12 PM UTC-6 Monica Mulholland wrote: > "Thank you for your response. > > We sincerely apologize for any inconvenience this may have caused you. > Please know that it is never our intention to cause any hassle, and we > truly understand the urgency of this issue. > > We already did a thorough investigation and checked on this issue, and we > can confirm that the server is properly working fine and we do not see any > issues with the server. > > We also checked the logs, and there we found out that the error was coming > from an authentication failure. Please refer to the logs below: > > Jul 5 15:40:29 WeatherPi weewx [25601] ERROR weewx.reportengine: > ftpgenerator: (1): caught exception '<class 'ftplib.error_perm'>': 530 > Login authentication failed > > 530 Login authentication failed means that the username or password > provided for the FTP connection is incorrect. > > Let us know if you have further questions." > > This is the latest response from the website host....does this make any > sense? These are hardwired into weewx.conf...and have been so for 10 > years...and worked without a problem? > > If I use them in Filezilla, I also get the 503 error. > > How to make sense of this? > > On Sunday 7 July 2024 at 09:39:11 UTC+12 Monica Mulholland wrote: > >> Yes! This is very obviously a server problem and not a weewx problem. See >> attached where I have tried to connect using Filezilla but with the same >> information! >> >> On Saturday 6 July 2024 at 16:48:35 UTC+12 vince wrote: >> >>> That ps command and commentary they provided is so ridiculously wrong it >>> is unbelievable. Hopefully you're not letting them log into your pi3. >>> >>> As michael.k said yesterday, your problem is that you have an incorrect >>> setting in the FTP section of your weewx.conf file. If it worked for years >>> and does not work now, it is likely your password on the 'remote' server >>> has changed. You need to edit the correct username/password into >>> weewx.conf and restart weewx and it should work. >>> >>> Simplest test to figure it out is to try to ftp manually from a shell >>> prompt on the pi and verify you have the correct remote host, username, and >>> password. Something changed on your server side if you didn't change >>> anything on the pi. >>> >>> On Friday, July 5, 2024 at 7:06:34 PM UTC-7 Monica Mulholland wrote: >>> >>>> "I hope this message finds you well. >>>> >>>> I wanted to provide you with an update regarding the **weewxd** process >>>> on the server. We checked and confirmed that the **weewxd** process is >>>> currently running smoothly. >>>> >>>> process log filtering weewxd: >>>> >>>> [Sydney] [root@*********** log]# ps aux | grep weewxd >>>> root 2593536 0.0 0.0 112808 976 pts/0 S+ 12:46 0:00 grep --color=auto >>>> weewxd >>>> >>>> To further assist you in resolving any issues you may be facing, we >>>> kindly request the following information from you: >>>> >>>> 1. weewxd Version: Could you please confirm the version of **weewxd** >>>> that you are currently running on your website? This information will help >>>> us ensure compatibility and troubleshoot effectively. >>>> >>>> 2. Screenshot of Error Message: If possible, could you please provide >>>> us with a screenshot of any error message that appears when you attempt to >>>> restart **weewx** on your end? This will allow us to pinpoint the specific >>>> issue and provide you with tailored assistance." >>>> >>>> Finally a somewhat sensible answer from the site host!!!!...though I am >>>> not sure how they have determined that weewx is running smoothly. >>>> >>>> On Saturday 6 July 2024 at 13:16:14 UTC+12 Monica Mulholland wrote: >>>> >>>>> Found it! >>>>> >>>>> Status: Connecting to 43.245.53.39:21... >>>>> Status: Connection established, waiting for welcome message... >>>>> Status: Initializing TLS... >>>>> Status: Verifying certificate... >>>>> Status: TLS connection established. >>>>> Command: USER wilsonba >>>>> Response: 331 User wilsonba OK. Password required >>>>> Command: PASS ************** >>>>> Response: 530 Login authentication failed >>>>> Error: Critical error: Could not connect to server >>>>> >>>>> On Saturday 6 July 2024 at 12:00:22 UTC+12 Monica Mulholland wrote: >>>>> >>>>>> Thank you for that....where might I find the credentials....it has >>>>>> been 10 years since I set up all this and my memory is not that good >>>>>> anymore! >>>>>> >>>>>> On Friday 5 July 2024 at 18:03:13 UTC+12 [email protected] wrote: >>>>>> >>>>>>> The FTP server login failed (530 Login authentication failed) for >>>>>>> your user and password. Either you accidentally changed the credentials >>>>>>> in >>>>>>> your config, or the account expired or the provider changed something >>>>>>> else >>>>>>> that causes this error. Check, if you can log in using your credentials >>>>>>> with another FTP-client, if that works, double check your credentials >>>>>>> in >>>>>>> weewx.conf. If that doesn't work, ask your provider for the reason you >>>>>>> cannot login. >>>>>>> >>>>>>> Monica Mulholland schrieb am Freitag, 5. Juli 2024 um 05:47:28 UTC+2: >>>>>>> >>>>>>>> Apologies! Will do! >>>>>>>> >>>>>>>> On Friday 5 July 2024 at 12:27:41 UTC+12 Tom Keffer wrote: >>>>>>>> >>>>>>>>> You need to let it run for at least an archive interval. Your >>>>>>>>> archive interval has been set to 10 minutes, and you let it run for >>>>>>>>> only 6 >>>>>>>>> minutes. Patience! >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> On Thu, Jul 4, 2024 at 5:20 PM Monica Mulholland < >>>>>>>>> [email protected]> wrote: >>>>>>>>> >>>>>>>>>> This is what is in sources.list.....nothing in sources.conf >>>>>>>>>> >>>>>>>>>> On Friday 5 July 2024 at 11:35:34 UTC+12 Tom Keffer wrote: >>>>>>>>>> >>>>>>>>>>> Sorry, I blew it. For the IP error, you want to take a look in >>>>>>>>>>> /etc/apt/sources.conf. >>>>>>>>>>> >>>>>>>>>>> On Thu, Jul 4, 2024 at 4:20 PM Monica Mulholland < >>>>>>>>>>> [email protected]> wrote: >>>>>>>>>>> >>>>>>>>>>>> Thank you for that! >>>>>>>>>>>> >>>>>>>>>>>> Presumably I use the last one on the list (why are there >>>>>>>>>>>> two....and why are there so many?...I would have imagined that >>>>>>>>>>>> only the >>>>>>>>>>>> latest one was kept?!?!) >>>>>>>>>>>> >>>>>>>>>>>> On Friday 5 July 2024 at 11:04:13 UTC+12 Tom Keffer wrote: >>>>>>>>>>>> >>>>>>>>>>>>> Nothing has changed in WeeWX that would cause this. And, >>>>>>>>>>>>> frankly, the message from your hosting company is completely >>>>>>>>>>>>> useless. >>>>>>>>>>>>> >>>>>>>>>>>>> To diagnose we would need to see the log. See the wiki article >>>>>>>>>>>>> *Help! >>>>>>>>>>>>> Posting to weewx-user >>>>>>>>>>>>> <https://github.com/weewx/weewx/wiki/Help!-Posting-to-weewx-user>* >>>>>>>>>>>>> for >>>>>>>>>>>>> instructions on getting a good copy of the log. >>>>>>>>>>>>> >>>>>>>>>>>>> Security updates of 'stretch' were discontinued about 4 >>>>>>>>>>>>> years ago. That may explain why you are getting the IP not found >>>>>>>>>>>>> error. >>>>>>>>>>>>> It's also possible that your /etc/sources.list file uses IP >>>>>>>>>>>>> addresses, >>>>>>>>>>>>> rather than domain names, and that address has been retired. In >>>>>>>>>>>>> any case, >>>>>>>>>>>>> that's a Debian issue, not a WeeWX issue. >>>>>>>>>>>>> >>>>>>>>>>>>> -tk >>>>>>>>>>>>> >>>>>>>>>>>>> On Thu, Jul 4, 2024 at 3:42 PM Monica Mulholland < >>>>>>>>>>>>> [email protected]> wrote: >>>>>>>>>>>>> >>>>>>>>>>>>>> I am running Weewx on a RPi3 and have been for a number of >>>>>>>>>>>>>> years. It recently stopped updating the external website - see >>>>>>>>>>>>>> attached. >>>>>>>>>>>>>> >>>>>>>>>>>>>> On investigation, I found that the internal website was >>>>>>>>>>>>>> working perfectly - see attached. >>>>>>>>>>>>>> >>>>>>>>>>>>>> I complained to my company hosting my website and this is >>>>>>>>>>>>>> what they have to say - see attachment. >>>>>>>>>>>>>> >>>>>>>>>>>>>> Has anything changed in Weewx that might have caused this. >>>>>>>>>>>>>> >>>>>>>>>>>>>> As an aside, for the last couple of years I have been getting >>>>>>>>>>>>>> this message when updating my Pi. >>>>>>>>>>>>>> >>>>>>>>>>>>>> pi@WeatherPi:~ $ sudo apt-get update && sudo apt-get upgrade >>>>>>>>>>>>>> Hit:1 http://weewx.com/apt squeeze InRelease >>>>>>>>>>>>>> >>>>>>>>>>>>>> Ign:2 http://raspbian.raspberrypi.org/raspbian stretch >>>>>>>>>>>>>> InRelease >>>>>>>>>>>>>> Hit:3 http://archive.raspberrypi.org/debian stretch >>>>>>>>>>>>>> InRelease >>>>>>>>>>>>>> Err:4 http://raspbian.raspberrypi.org/raspbian stretch >>>>>>>>>>>>>> Release >>>>>>>>>>>>>> 404 Not Found [IP: 93.93.128.193 80] >>>>>>>>>>>>>> Reading package lists... Done >>>>>>>>>>>>>> E: The repository 'http://raspbian.raspberrypi.org/raspbian >>>>>>>>>>>>>> stretch Release' does no longer have a Release file. >>>>>>>>>>>>>> N: Updating from such a repository can't be done securely, >>>>>>>>>>>>>> and is therefore disabled by default. >>>>>>>>>>>>>> N: See apt-secure(8) manpage for repository creation and user >>>>>>>>>>>>>> configuration details. >>>>>>>>>>>>>> pi@WeatherPi:~ $ >>>>>>>>>>>>>> >>>>>>>>>>>>>> Does this have any bearing? It should not have because I have >>>>>>>>>>>>>> been getting the message for quite a while and the failure to >>>>>>>>>>>>>> update the >>>>>>>>>>>>>> site has only happened recently. >>>>>>>>>>>>>> >>>>>>>>>>>>>> I am a bit mystified as to what is going on. Any help would >>>>>>>>>>>>>> be much appreciated. >>>>>>>>>>>>>> >>>>>>>>>>>>>> >>>>>>>>>>>>>> -- >>>>>>>>>>>>>> You received this message because you are subscribed to the >>>>>>>>>>>>>> Google Groups "weewx-user" group. >>>>>>>>>>>>>> To unsubscribe from this group and stop receiving emails from >>>>>>>>>>>>>> it, send an email to [email protected]. >>>>>>>>>>>>>> To view this discussion on the web visit >>>>>>>>>>>>>> https://groups.google.com/d/msgid/weewx-user/86231e99-aea3-4380-8d9a-c5e146aa2a75n%40googlegroups.com >>>>>>>>>>>>>> >>>>>>>>>>>>>> <https://groups.google.com/d/msgid/weewx-user/86231e99-aea3-4380-8d9a-c5e146aa2a75n%40googlegroups.com?utm_medium=email&utm_source=footer> >>>>>>>>>>>>>> . >>>>>>>>>>>>>> >>>>>>>>>>>>> -- >>>>>>>>>>>> You received this message because you are subscribed to the >>>>>>>>>>>> Google Groups "weewx-user" group. >>>>>>>>>>>> To unsubscribe from this group and stop receiving emails from >>>>>>>>>>>> it, send an email to [email protected]. >>>>>>>>>>>> >>>>>>>>>>> To view this discussion on the web visit >>>>>>>>>>>> https://groups.google.com/d/msgid/weewx-user/46336e2c-5f1a-4767-96d8-0d7da33f5780n%40googlegroups.com >>>>>>>>>>>> >>>>>>>>>>>> <https://groups.google.com/d/msgid/weewx-user/46336e2c-5f1a-4767-96d8-0d7da33f5780n%40googlegroups.com?utm_medium=email&utm_source=footer> >>>>>>>>>>>> . >>>>>>>>>>>> >>>>>>>>>>> -- >>>>>>>>>> You received this message because you are subscribed to the >>>>>>>>>> Google Groups "weewx-user" group. >>>>>>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>>>>>> send an email to [email protected]. >>>>>>>>>> >>>>>>>>> To view this discussion on the web visit >>>>>>>>>> https://groups.google.com/d/msgid/weewx-user/7504487b-9849-4dfa-b8a7-2f3e747118den%40googlegroups.com >>>>>>>>>> >>>>>>>>>> <https://groups.google.com/d/msgid/weewx-user/7504487b-9849-4dfa-b8a7-2f3e747118den%40googlegroups.com?utm_medium=email&utm_source=footer> >>>>>>>>>> . >>>>>>>>>> >>>>>>>>> -- You received this message because you are subscribed to the Google Groups "weewx-user" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/weewx-user/4e51120a-21a5-4c75-b7a4-ab696bc2e848n%40googlegroups.com.
