Mike, I'm in agreement with everything you've said, but you're preaching to the choir. 
 Of course we want to know if there's a problem with the servers.  We're not really 
ignoring it if we're investigating and I'm asking if anyone has a similar situation or 
feedback with WhatsUP.  As I said before, we've done everything we can think of to 
eliminate things short of finding and using another automated content scanning tool, 
and I'm not ready to kick off a major investigation which may or may not be warranted 
yet.  I appreciate your candor.

I would like to hear from those who monitor with content scan, especially over the 
Internet.  And also if anyone knows of another automated html content monitoring tool 
we could use to compare results with WhatsUP.  I'm not looking to get rid of whatsup, 
I love it and have been using it for years, but this problem is really getting 
annoying.

Thanks.

-----Original Message-----
From: Michael Lantzen [mailto:[EMAIL PROTECTED]
Sent: Wednesday, March 26, 2003 11:00 AM
To: [EMAIL PROTECTED]
Subject: AW: [WhatsUp Forum] HTML Content Scan 


Hi Bob,

What you do now is just ignoring the problem, the http server might have a problem, If 
it really does you want to know, dont you? I suggest checking that issue till you 
really know whats happening ;-)

Bye
Michael

-----Urspr�ngliche Nachricht-----
Von: Benton, Bob [mailto:[EMAIL PROTECTED] 
Gesendet: Mittwoch, 26. M�rz 2003 17:37
An: [EMAIL PROTECTED]
Betreff: RE: [WhatsUp Forum] HTML Content Scan 


Michael, we've done that as best we could without another content monitoring tool.  
I'm almost ready to go back to straight pings since they never have trouble.

Does anyone know of any?

Thanks.

-----Original Message-----
From: Michael Lantzen [mailto:[EMAIL PROTECTED]
Sent: Wednesday, March 26, 2003 10:21 AM
To: [EMAIL PROTECTED]
Subject: AW: [WhatsUp Forum] HTML Content Scan 


Hi Bob,

to really pinpoint the problem you should monitor the websites with an additional tool 
to pinpoint where the problem is, server or monitor side.

Bye
Michael

-----Urspr�ngliche Nachricht-----
Von: Benton, Bob [mailto:[EMAIL PROTECTED] 
Gesendet: Mittwoch, 26. M�rz 2003 16:52
An: [EMAIL PROTECTED]
Betreff: [WhatsUp Forum] HTML Content Scan 


We're monitoring about half a dozen web sites at our provider over the internet with 
content scan.  We get about a dozen or so single poll misses every day.  We're 
monitoring for a string near the end of the pages to make sure we can at least load 
them that far.  The misses appear at random, and don't seem to be 
connectivity-related.  Granted there's an implied problem with doing this over the 
Internet, but pings always work and the pages never seem to have a problem from a user 
point of view.

We've increased the timeouts to 30 seconds, but that doesn't appear to help much, if 
at all.  I'm not convinced this is normal.  Circuit bandwidth at either location and 
sustained device latency in the path are for sure not the issue...at least that we can 
tell with sniffers and other apps.  WhatsUP is 8.0, but it was the same at 7.2.  Map 
polling is once per minute.  There are only 25 or so devices on this particular map.  
Server is a dual 2G CPU, 2B memory, running Gig Ethernet and both ends have a 10Mb 
pipe to the Internet.  No other problems with whatsup...runs very clean managing about 
350 devices and interfaces including 27 regional offices over frame-relay.  Using ping 
instead of content scan results in no failures.

Before I go and change log triggers to 2 or more, does anyone else have any ideas?  



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