When you say "the machine must be upgraded' exactly what do you mean. The existing WUG server is a Windows 2000 server, which I will not be upgrading and advice from Ipswitch is that WUG Pro is not an upgrade but a full version.
Regards Gary Swanton, Manager, IT & T Services Delivery - Jam Factory & Cinemas IT Shared Services, Village Roadshow Limited Melbourne Jam Factory - Level 1, 1 Garden Street, South Yarra VIC 3141 Telephone + 61 3 9281-1044 Facsimile +61 3 9804 7349 Mobile - 0438 877 896 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Cochran, Ken Sent: Thursday, 18 November 2004 00:32 To: [EMAIL PROTECTED] Subject: RE: [WhatsUp Forum] Web access login problem >From what I have seen is there is not import, the machine must be >upgraded to bring the maps in. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gary Swanton Sent: Tuesday, November 16, 2004 8:08 PM To: [EMAIL PROTECTED] Subject: RE: [WhatsUp Forum] Web access login problem Importance: High Hi WUG'ers Finally got my WUG Pro activated and is up, however, now I need to somehow import my 175 devices from 15 different maps. Is this possible? If so how. Appreciate any advice Regards Gary Swanton, Manager, IT & T Services Delivery - Jam Factory & Cinemas IT Shared Services, Village Roadshow Limited Melbourne Jam Factory - Level 1, 1 Garden Street, South Yarra VIC 3141 Telephone + 61 3 9281-1044 Facsimile +61 3 9804 7349 Mobile - 0438 877 896 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mark Symons Sent: Wednesday, 17 November 2004 03:44 To: [EMAIL PROTECTED] Subject: RE: [WhatsUp Forum] Web access login problem Here's the way that login works. Passwords are stored encrypted. When you log in the stored password has to be decrypted and compared with what you just submitted. This decryption is done on the WhatsUp Professional PC The decryption is not proprietary.. it is performed via a call to a system resource. Now that is what is failing.. the call to something that already exists on your system. Or, in your case, something that does not exist. Therefore, can I ask what OS and Service Pack you are running? What language? What version of IE? What hotfixes applied? Mark Symons Ipswitch, Inc Augusta GA -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Andre Boulianne Sent: 16 November 2004 08:29 To: [EMAIL PROTECTED] Cc: [EMAIL PROTECTED] Subject: [WhatsUp Forum] Web access login problem Hi, I just installed WUP ("Evaluation version" - because I want to test it before I go to the real environment). My problem is when I try to log into the web access. I read in the help file that the username/password for the administrator is "admin/admin" but it says "Failed to decrypt password". I also tried without password but it still doesn't work. I also read that the user/pass for the guest account is "guest/guest" but that combination doesn't work either but I can log in if I type "guest" without password. The problem, like you should know, is that I don't have the right to configure WUP via the web access. I didn't see any place in the console environment where you can configure users for the web site like we did in the last version of What's Up. Thank you in advance. ------------------------------------------- Andr� Boulianne, ing. jr Charg� de projet TI et S�curit� [EMAIL PROTECTED] Notarius (TSIN) Inc. 465, rue St-Jean, suite 200 Montr�al, Qu�bec, H2Y 2R6 T�l. : (514) 281-1577 #229 Cel : (514) 293-8140 Fax. : (514)281-1226 http://www.notarius.com Ce message, ainsi que tout fichier qui y est joint, est destin� exclusivement aux personnes � qui il est adress�. Il peut contenir des renseignements ou des informations de nature confidentielle qui ne doivent �tre divulgu�s en vertu des lois applicables. 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