You cannot just move the old information into the new structure. Unfortunately, they did miss the ball on part of the upgrade but the workarounds are not that time consuming. If you have everything under the original location "whatsup" directory. This is where you would find the default London map. Almost everything worked for me. The alerts came over, the device types and so on. There was only one gliche that we found in Beta testing that we have a work around for. This is based on the amount of time a device is down before it alerts. The old way was to increment the trigger of an alert. The new way is to create individual time intervals. The default values are 2 minutes and 5 minutes and I believe 20 minutes. If you are using something different ( I use 4 and 15) and have over 400 maps and 5000 devices. Ipswitch is working on a script for this work around and hopefully will have it available shortly.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gary Swanton Sent: Wednesday, November 17, 2004 5:45 PM To: [EMAIL PROTECTED] Subject: RE: [WhatsUp Forum] A few early issues. Hi Robert, My maps are located in E:\Program Files\Whatsup\Maps and the default installation location of WUG Pro is E:\Program Files\Ipswitch. I did think of that but I thought that the installation wizard would've prompted that it had discovered a previous version and did I want to install into the same location and Upgrade. I have also looked at the new versions folder structure and thought about copying the previous maps into a subfolder of WUG Pro but couldn't identify where. Also what about the existing alerts, notifications and custom services. The import of maps is important but just a time consuming would be the need to recreate everything else. Thanx for the input. Regards Gary Swanton, Manager, IT & T Services Delivery - Jam Factory & Cinemas IT Shared Services, Village Roadshow Limited Melbourne Jam Factory - Level 1, 1 Garden Street, South Yarra VIC 3141 Telephone + 61 3 9281-1044 Facsimile +61 3 9804 7349 Mobile - 0438 877 896 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Glatt, Robert (contractor) Sent: Thursday, 18 November 2004 09:35 To: '[EMAIL PROTECTED]' Subject: RE: [WhatsUp Forum] A few early issues. If your current version of WUG has its maps saved in a different directory than the standard then the upgrade will not see your current stuff properly. What directory do you have your maps in ?? -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gary Swanton Sent: Wednesday, November 17, 2004 4:58 PM To: [EMAIL PROTECTED] Subject: RE: [WhatsUp Forum] A few early issues. OK - I didn't think of that, but the network guys have told me only to use port 81 on the server where I am running WUG, so I couldn't do that anyway. Anyway I have been told to place the implementation on hold now that it has been discovered I will have to manually recreate my 175 devices spread over 15maps and also recreate all the alerts / recurring notifications.... Myself and senior management are amazed that there appears to be no upgrade path from our previous version of WUG. Regards Gary Swanton, Manager, IT & T Services Delivery - Jam Factory & Cinemas IT Shared Services, Village Roadshow Limited Melbourne Jam Factory - Level 1, 1 Garden Street, South Yarra VIC 3141 Telephone + 61 3 9281-1044 Facsimile +61 3 9804 7349 Mobile - 0438 877 896 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jason Benway Sent: Thursday, 18 November 2004 08:52 To: '[EMAIL PROTECTED]' Subject: RE: [WhatsUp Forum] A few early issues. I can get to both web interfaces, WUG is running on port 8080, WUP is running on 81 jb -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gary Swanton Sent: Wednesday, November 17, 2004 4:45 PM To: [EMAIL PROTECTED] Subject: RE: [WhatsUp Forum] A few early issues. I thought the same thing - I installed WUG Pro but then wanted to still use WUG Gold but every time I opened the browser, the new version login screen appeared. You have to stop the Ipswitch WhatsUp Engine service to stop the webserver then you can restart the previous version WUG Service and keep using the previous version of WUG. Regards Gary Swanton, Manager, IT & T Services Delivery - Jam Factory & Cinemas IT Shared Services, Village Roadshow Limited Melbourne Jam Factory - Level 1, 1 Garden Street, South Yarra VIC 3141 Telephone + 61 3 9281-1044 Facsimile +61 3 9804 7349 Mobile - 0438 877 896 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jason Benway Sent: Thursday, 18 November 2004 08:18 To: '[EMAIL PROTECTED]' Subject: [WhatsUp Forum] A few early issues. First I thought someone said that the new WUG uses IIS? But I can turn off all the IIS services and the WUG web server still runs. Second. I created a device. Then I created a group. I moved the device into the group. In the list view it shows the device under the group. But the map view still shows the device and view at the same level?? Thanks,jb Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. 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