HI Ziko,

I agree.  That sounds like a TL;DR of my research agenda.  :D

   - It started with
   http://www-users.cs.umn.edu/~halfak/publications/The_Rise_and_Decline/
   - So I tied to make assessing newcomers easier
   
http://www-users.cs.umn.edu/~halfak/publications/Snuggle/halfaker14snuggle-preprint.pdf
   - See also https://en.wikipedia.org/wiki/Wikipedia:Snuggle
   - And now I'm working on
   https://meta.wikimedia.org/wiki/Research:Revision_scoring_as_a_service

Feedback and collaboration welcome.

-Aaron

On Fri, Jun 5, 2015 at 11:55 AM, Ziko van Dijk <[email protected]> wrote:

> The number one problem with Wikipedia seems to be the assessment of
> newbies and the communication with them. We often don't have enough
> information in order to see whether a contribution was made in good or
> bad faith. We usually simply revert.
> If the contribution was made in bad faith, that reaction is probably the
> best.
> If the contribution was made in good faith, the reaction should be
> different, trying to pull the newbie into the boat.
> WMF researchers once examined the "revert ratio" and found out that
> many new editor contributions are simply reverted. The communication
> with them consists only of prepared, general texts, if at all. The
> researchers said: You community must communicate better and write
> personal texts, that works better.
> But why do the experienced community members don't like to communicate
> personally with the newbies? Because they don't a response in 99% of
> the cases. Communicating especially with bad faith contributors is a
> waste of time. Also, for technical reasons the newbies usually don't
> see feedback: they don't know the version history or the talk pages.
> One way to solve the problem is to make it more likely that
> communication takes place, and make it easier to asses newbies.
> Kind regards
> Ziko
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> 2015-06-05 14:46 GMT+02:00 Juergen Fenn <[email protected]>:
> > Hello Ziko,
> >
> > Am 05.06.2015 um 09:33 schrieb Ziko van Dijk <[email protected]>:
> >
> >> But I think that this is a good example for a quantitative research
> >> that should later lead you to a qualitative look. And maybe it is
> >> indeed an indicator for something. In systems theory, one might think
> >> that the social system shows an internal differentiation so that
> >> people go to more specialized lists.
> >
> > From the point of view of systems theory what matters is how system
> Wikimedia draws the line between itself and its environment because that is
> what constitutes Wikimedia. In other words, how open is Wikimedia still to
> newbies, different-minded contributors, criticism from within, etc.
> >
> > What is it that leads to changes in this differentiation between inside
> and outside the system? Is it due to moderation or to the subscribers
> leaving, following their interest in certain subjects?
> >
> > Systems theory deals with an objective description of developments,
> while  the latter would be a matter for those interested in the individual
> motives for any changes.
> >
> > Most important: There is no metrics for that, we definitely need a
> qualitative approach for that.
> >
> >> Isnt't there literature about the traffic on mailing lists?
> >
> > Of course, there is. ;) Mailing lists have been there since 1972, IIRC.
> E.g., a search for "mailing list" in First Monday yields 117 articles.
> Mailing lists are the oldest type of all virtual communities.
> >
> > Best,
> > Jürgen.
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>
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