Hi Adele, >Thank you for flagging the issues described below. For future reference, feel free to add me >directly when you need my attention and/or reply.
You're welcome. Noted. >As far as I understand, you - Enock - used WP through MTN and was charged. On top of that, >no free WP banners were displayed both on the desktop version and mobile version. Is that >correct? If that is the case, we will have to investigate with MTN. Exactly. >Please confirm if you were using m.wikipedia.org (mobile site) when the banners flashed and >didn't display correctly. That is not an expected behavior and if confirmed, we will follow up >internally and also with MTN. Yes. GH Wikimedians, If you're using MTN in your smartphone your help will be very useful. PS: I know the banner isn't displayed in the desktop version :). Best, - Enock UMaT, Tarkwa enockseth.github.io On Tue, Jul 14, 2015 at 8:02 PM, Adele Vrana <[email protected]> wrote: > Thanks, Asaf for sending this thread directly to us. > > Hi Enock, > > Thank you for flagging the issues described below. For future reference, > feel free to add me directly when you need my attention and/or reply. > As far as I understand, you - Enock - used WP through MTN and was charged. > On top of that, no free WP banners were displayed both on the desktop > version and mobile version. Is that correct? If that is the case, we will > have to investigate with MTN. > Please note that we don't show "Free Wikipedia" banners on the desktop > version as part of the Wikipedia Zero program. Only the mobile site > displays banners so it's expected that you won't see the WP Zero banner > when using WP's desktop version. > Please confirm if you were using m.wikipedia.org (mobile site) when the > banners flashed and didn't display correctly. That is not an expected > behavior and if confirmed, we will follow up internally and also with MTN. > > Dan Foy, our technical partner manager, is on vacation this week. We will > have to wait for him to come back to the office next week to properly > follow up on this. > > Enock - I will be awaiting for your reply on the questions above. It will > be really helpful to better understand your experience. > > Rexford and others - If you would like to volunteer to test the service, > please make sure you are using the mobile version of Wikipedia ( > m.wikipedia.org). Please pay special attention to the banner behavior and > data charges. > > Best, > Adele > > > On Tue, Jul 14, 2015 at 4:50 AM, Asaf Bartov <[email protected]> > wrote: > >> I am explicitly CCing Adele and Dan to ensure they see this. I'm afraid >> I don't have enough information to help, myself. >> >> A. >> >> On Tue, Jul 14, 2015 at 2:24 AM, Nkansah Rexford < >> [email protected]> wrote: >> >>> Thus, I understand you as, when (kindly confirm if below conditions are >>> so) >>> >>> - you opened the Desktop Version on the PC, no banner was shown >>> - you opened the Mobile Version on PC, the banner 'flashed'. Nothing >>> banner-ish showed afterwards >>> - you opened the Mobile Version on Mobile, no banner was shown >>> >>> Its good you've brought this up. I'm sure Adele is on this list, plus if >>> that's the case, then we'll kindly ask Adele to look into that for us. >>> >>> thanks >>> >>> On Tuesday, July 14, 2015, Enock Seth Nyamador <[email protected]> >>> wrote: >>> >>>> When I tried the mobile version of Wikipedia on PC. The banner just >>>> flashed. >>>> >>>> - Enock >>>> UMaT, Tarkwa >>>> enockseth.github.io >>>> >>>> On Tue, Jul 14, 2015 at 9:02 AM, Nkansah Rexford < >>>> [email protected]> wrote: >>>> >>>>> Did you see the Wikipedia Zero banner or anything of that sort, >>>>> indicating you're browsing for free in your browser? >>>>> >>>>> >>>>> On Tuesday, July 14, 2015, Enock Seth Nyamador <[email protected]> >>>>> wrote: >>>>> >>>>>> Greetings, >>>>>> >>>>>> Is been a long time I tried using Wikipedia Zero [1] from MTN Ghana >>>>>> on PC. I remember I started using WP Zero before it was announced >>>>>> officially; that during the piloting. >>>>>> >>>>>> Yesterday, I tried to access Wikipedia from MTN thinking Zero is >>>>>> still in control. By the time I realized my 60 GHp was no where to be >>>>>> found >>>>>> after visiting just two pages. >>>>>> >>>>>> I don't know if the problem is from me or MTN. If you're using MTN >>>>>> I'll plead with you to try on your PC and Smartphones so we can know what >>>>>> is actually going on. >>>>>> >>>>>> Best, >>>>>> >>>>>> 1. https://en.wikipedia.org/wiki/Wikipedia_Zero >>>>>> >>>>>> - Enock >>>>>> UMaT, Tarkwa >>>>>> enockseth.github.io >>>>>> >>>>> >>>>> >>>>> -- >>>>> +Rexford <http://google.com/+Nkansahrexford> | khophi.co >>>>> <http://khophi.co/about> >>>>> >>>>> >>>>> _______________________________________________ >>>>> Wikimedia-GH mailing list >>>>> [email protected] >>>>> https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh >>>>> >>>>> >>>> >>> >>> -- >>> +Rexford <http://google.com/+Nkansahrexford> | khophi.co >>> <http://khophi.co/about> >>> >>> >>> _______________________________________________ >>> Wikimedia-GH mailing list >>> [email protected] >>> https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh >>> >>> >> >> >> -- >> Asaf Bartov >> Wikimedia Foundation <http://www.wikimediafoundation.org> >> >> Imagine a world in which every single human being can freely share in the >> sum of all knowledge. Help us make it a reality! >> https://donate.wikimedia.org >> > > > > -- > *Adele Vrana* > *Strategic Partnerships* > Wikimedia Foundation > +1 (415) 839-6885 ext. 6773 > [email protected] > > *Imagine a world in which every single human being can freely share in the > sum of all knowledge. That's our commitment. Donate. > <https://donate.wikimedia.org/>* > > > _______________________________________________ > Wikimedia-GH mailing list > [email protected] > https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh > >
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