Hi Dan, I used Firefox on my laptop.
Update: Tried accessing with Zero balance SIM (both Chrome and Firefox), WIkipedia homepage is loaded once and that's all. You can't access any other page or reload. Best. - Enock UMaT, Tarkwa enockseth.github.io On Fri, Jul 24, 2015 at 7:59 PM, Dan Foy <[email protected]> wrote: > Hi Enock, > > I'm looking into the problem you described, and needed to check on one > additional detail. Which browser are you using when you experience the > billing / lack of banners? I notice that many users in Ghana are using > the Opera browser. If you were using that before, can you try the standard > browser on your phone (usually Chrome on Android) and let us know if that > works? > > Thanks! > Dan > > > On Tue, Jul 14, 2015 at 2:52 PM, Enock Seth Nyamador <[email protected]> > wrote: > >> Hi Adele, >> >> >Thank you for flagging the issues described below. For future reference, >> feel free to add me >directly when you need my attention and/or reply. >> >> You're welcome. Noted. >> >> >As far as I understand, you - Enock - used WP through MTN and was >> charged. On top of that, >no free WP banners were displayed both on the >> desktop version and mobile version. Is that >correct? If that is the case, >> we will have to investigate with MTN. >> >> Exactly. >> >> >Please confirm if you were using m.wikipedia.org (mobile site) when the >> banners flashed and >didn't display correctly. That is not an expected >> behavior and if confirmed, we will follow up >internally and also with MTN. >> >> Yes. >> >> >> GH Wikimedians, >> >> If you're using MTN in your smartphone your help will be very useful. >> >> PS: I know the banner isn't displayed in the desktop version :). >> >> Best, >> >> - Enock >> UMaT, Tarkwa >> enockseth.github.io >> >> On Tue, Jul 14, 2015 at 8:02 PM, Adele Vrana <[email protected]> >> wrote: >> >>> Thanks, Asaf for sending this thread directly to us. >>> >>> Hi Enock, >>> >>> Thank you for flagging the issues described below. For future reference, >>> feel free to add me directly when you need my attention and/or reply. >>> As far as I understand, you - Enock - used WP through MTN and was >>> charged. On top of that, no free WP banners were displayed both on the >>> desktop version and mobile version. Is that correct? If that is the case, >>> we will have to investigate with MTN. >>> Please note that we don't show "Free Wikipedia" banners on the desktop >>> version as part of the Wikipedia Zero program. Only the mobile site >>> displays banners so it's expected that you won't see the WP Zero banner >>> when using WP's desktop version. >>> Please confirm if you were using m.wikipedia.org (mobile site) when the >>> banners flashed and didn't display correctly. That is not an expected >>> behavior and if confirmed, we will follow up internally and also with MTN. >>> >>> Dan Foy, our technical partner manager, is on vacation this week. We >>> will have to wait for him to come back to the office next week to properly >>> follow up on this. >>> >>> Enock - I will be awaiting for your reply on the questions above. It >>> will be really helpful to better understand your experience. >>> >>> Rexford and others - If you would like to volunteer to test the service, >>> please make sure you are using the mobile version of Wikipedia ( >>> m.wikipedia.org). Please pay special attention to the banner behavior >>> and data charges. >>> >>> Best, >>> Adele >>> >>> >>> On Tue, Jul 14, 2015 at 4:50 AM, Asaf Bartov <[email protected]> >>> wrote: >>> >>>> I am explicitly CCing Adele and Dan to ensure they see this. I'm >>>> afraid I don't have enough information to help, myself. >>>> >>>> A. >>>> >>>> On Tue, Jul 14, 2015 at 2:24 AM, Nkansah Rexford < >>>> [email protected]> wrote: >>>> >>>>> Thus, I understand you as, when (kindly confirm if below conditions >>>>> are so) >>>>> >>>>> - you opened the Desktop Version on the PC, no banner was shown >>>>> - you opened the Mobile Version on PC, the banner 'flashed'. >>>>> Nothing banner-ish showed afterwards >>>>> - you opened the Mobile Version on Mobile, no banner was shown >>>>> >>>>> Its good you've brought this up. I'm sure Adele is on this list, plus >>>>> if that's the case, then we'll kindly ask Adele to look into that for us. >>>>> >>>>> thanks >>>>> >>>>> On Tuesday, July 14, 2015, Enock Seth Nyamador <[email protected]> >>>>> wrote: >>>>> >>>>>> When I tried the mobile version of Wikipedia on PC. The banner just >>>>>> flashed. >>>>>> >>>>>> - Enock >>>>>> UMaT, Tarkwa >>>>>> enockseth.github.io >>>>>> >>>>>> On Tue, Jul 14, 2015 at 9:02 AM, Nkansah Rexford < >>>>>> [email protected]> wrote: >>>>>> >>>>>>> Did you see the Wikipedia Zero banner or anything of that sort, >>>>>>> indicating you're browsing for free in your browser? >>>>>>> >>>>>>> >>>>>>> On Tuesday, July 14, 2015, Enock Seth Nyamador <[email protected]> >>>>>>> wrote: >>>>>>> >>>>>>>> Greetings, >>>>>>>> >>>>>>>> Is been a long time I tried using Wikipedia Zero [1] from MTN Ghana >>>>>>>> on PC. I remember I started using WP Zero before it was announced >>>>>>>> officially; that during the piloting. >>>>>>>> >>>>>>>> Yesterday, I tried to access Wikipedia from MTN thinking Zero is >>>>>>>> still in control. By the time I realized my 60 GHp was no where to be >>>>>>>> found >>>>>>>> after visiting just two pages. >>>>>>>> >>>>>>>> I don't know if the problem is from me or MTN. If you're using MTN >>>>>>>> I'll plead with you to try on your PC and Smartphones so we can know >>>>>>>> what >>>>>>>> is actually going on. >>>>>>>> >>>>>>>> Best, >>>>>>>> >>>>>>>> 1. https://en.wikipedia.org/wiki/Wikipedia_Zero >>>>>>>> >>>>>>>> - Enock >>>>>>>> UMaT, Tarkwa >>>>>>>> enockseth.github.io >>>>>>>> >>>>>>> >>>>>>> >>>>>>> -- >>>>>>> +Rexford <http://google.com/+Nkansahrexford> | khophi.co >>>>>>> <http://khophi.co/about> >>>>>>> >>>>>>> >>>>>>> _______________________________________________ >>>>>>> Wikimedia-GH mailing list >>>>>>> [email protected] >>>>>>> https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh >>>>>>> >>>>>>> >>>>>> >>>>> >>>>> -- >>>>> +Rexford <http://google.com/+Nkansahrexford> | khophi.co >>>>> <http://khophi.co/about> >>>>> >>>>> >>>>> _______________________________________________ >>>>> Wikimedia-GH mailing list >>>>> [email protected] >>>>> https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh >>>>> >>>>> >>>> >>>> >>>> -- >>>> Asaf Bartov >>>> Wikimedia Foundation <http://www.wikimediafoundation.org> >>>> >>>> Imagine a world in which every single human being can freely share >>>> in the sum of all knowledge. Help us make it a reality! >>>> https://donate.wikimedia.org >>>> >>> >>> >>> >>> -- >>> *Adele Vrana* >>> *Strategic Partnerships* >>> Wikimedia Foundation >>> +1 (415) 839-6885 ext. 6773 >>> [email protected] >>> >>> *Imagine a world in which every single human being can freely share in >>> the sum of all knowledge. That's our commitment. Donate. >>> <https://donate.wikimedia.org/>* >>> >>> >>> _______________________________________________ >>> Wikimedia-GH mailing list >>> [email protected] >>> https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh >>> >>> >> > > > -- > Dan Foy > Technical Manager, Mobile Partnerships > Wikimedia Foundation > > >
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