I'm sure Enock did provide the details requested by Dan in email below. And thus, I must believe the Zero on MTN is working as usual?
On Tuesday, July 28, 2015, Dan Foy <[email protected]> wrote: > Hi Enock, > > The way most partners zero-rate is that they do not charge you when > using Wikipedia, but if you have a no-balance sim card, they may not allow > internet access at all. Then, you cannot get to the internet to > have Wikipedia zero-rated. > > I'm not sure about all the types of service that MTN Ghana offers. When > you are using your laptop with Firefox, is this using the MTN cellular > service on your phone? > > It would also be helpful if you could provide us your IP when you are > trying to use Wikipedia Zero with a balance but do not see a banner. > Please try a site like www.whatismyip.org or similar service and let us > know the IP you are using. Then I can check it against our known IP ranges > for MTN Ghana. > > Thanks! > Dan > > > > > > On Fri, Jul 24, 2015 at 1:11 PM, Enock Seth Nyamador <[email protected] > <javascript:_e(%7B%7D,'cvml','[email protected]');>> wrote: > >> Hi Dan, >> >> I used Firefox on my laptop. >> >> Update: Tried accessing with Zero balance SIM (both Chrome and Firefox), >> WIkipedia homepage is loaded once and that's all. You can't access any >> other page or reload. >> >> Best. >> >> - Enock >> UMaT, Tarkwa >> enockseth.github.io >> >> On Fri, Jul 24, 2015 at 7:59 PM, Dan Foy <[email protected] >> <javascript:_e(%7B%7D,'cvml','[email protected]');>> wrote: >> >>> Hi Enock, >>> >>> I'm looking into the problem you described, and needed to check on one >>> additional detail. Which browser are you using when you experience the >>> billing / lack of banners? I notice that many users in Ghana are using >>> the Opera browser. If you were using that before, can you try the standard >>> browser on your phone (usually Chrome on Android) and let us know if that >>> works? >>> >>> Thanks! >>> Dan >>> >>> >>> On Tue, Jul 14, 2015 at 2:52 PM, Enock Seth Nyamador < >>> [email protected] >>> <javascript:_e(%7B%7D,'cvml','[email protected]');>> wrote: >>> >>>> Hi Adele, >>>> >>>> >Thank you for flagging the issues described below. For future >>>> reference, feel free to add me >directly when you need my attention and/or >>>> reply. >>>> >>>> You're welcome. Noted. >>>> >>>> >As far as I understand, you - Enock - used WP through MTN and was >>>> charged. On top of that, >no free WP banners were displayed both on the >>>> desktop version and mobile version. Is that >correct? If that is the case, >>>> we will have to investigate with MTN. >>>> >>>> Exactly. >>>> >>>> >Please confirm if you were using m.wikipedia.org (mobile site) when >>>> the banners flashed and >didn't display correctly. That is not an expected >>>> behavior and if confirmed, we will follow up >internally and also with MTN. >>>> >>>> Yes. >>>> >>>> >>>> GH Wikimedians, >>>> >>>> If you're using MTN in your smartphone your help will be very useful. >>>> >>>> PS: I know the banner isn't displayed in the desktop version :). >>>> >>>> Best, >>>> >>>> - Enock >>>> UMaT, Tarkwa >>>> enockseth.github.io >>>> >>>> On Tue, Jul 14, 2015 at 8:02 PM, Adele Vrana <[email protected] >>>> <javascript:_e(%7B%7D,'cvml','[email protected]');>> wrote: >>>> >>>>> Thanks, Asaf for sending this thread directly to us. >>>>> >>>>> Hi Enock, >>>>> >>>>> Thank you for flagging the issues described below. For future >>>>> reference, feel free to add me directly when you need my attention and/or >>>>> reply. >>>>> As far as I understand, you - Enock - used WP through MTN and was >>>>> charged. On top of that, no free WP banners were displayed both on the >>>>> desktop version and mobile version. Is that correct? If that is the case, >>>>> we will have to investigate with MTN. >>>>> Please note that we don't show "Free Wikipedia" banners on the desktop >>>>> version as part of the Wikipedia Zero program. Only the mobile site >>>>> displays banners so it's expected that you won't see the WP Zero banner >>>>> when using WP's desktop version. >>>>> Please confirm if you were using m.wikipedia.org (mobile site) when >>>>> the banners flashed and didn't display correctly. That is not an expected >>>>> behavior and if confirmed, we will follow up internally and also with MTN. >>>>> >>>>> Dan Foy, our technical partner manager, is on vacation this week. We >>>>> will have to wait for him to come back to the office next week to properly >>>>> follow up on this. >>>>> >>>>> Enock - I will be awaiting for your reply on the questions above. It >>>>> will be really helpful to better understand your experience. >>>>> >>>>> Rexford and others - If you would like to volunteer to test the >>>>> service, please make sure you are using the mobile version of Wikipedia ( >>>>> m.wikipedia.org). Please pay special attention to the banner behavior >>>>> and data charges. >>>>> >>>>> Best, >>>>> Adele >>>>> >>>>> >>>>> On Tue, Jul 14, 2015 at 4:50 AM, Asaf Bartov <[email protected] >>>>> <javascript:_e(%7B%7D,'cvml','[email protected]');>> wrote: >>>>> >>>>>> I am explicitly CCing Adele and Dan to ensure they see this. I'm >>>>>> afraid I don't have enough information to help, myself. >>>>>> >>>>>> A. >>>>>> >>>>>> On Tue, Jul 14, 2015 at 2:24 AM, Nkansah Rexford < >>>>>> [email protected] >>>>>> <javascript:_e(%7B%7D,'cvml','[email protected]');>> wrote: >>>>>> >>>>>>> Thus, I understand you as, when (kindly confirm if below conditions >>>>>>> are so) >>>>>>> >>>>>>> - you opened the Desktop Version on the PC, no banner was shown >>>>>>> - you opened the Mobile Version on PC, the banner 'flashed'. >>>>>>> Nothing banner-ish showed afterwards >>>>>>> - you opened the Mobile Version on Mobile, no banner was shown >>>>>>> >>>>>>> Its good you've brought this up. I'm sure Adele is on this list, >>>>>>> plus if that's the case, then we'll kindly ask Adele to look into that >>>>>>> for >>>>>>> us. >>>>>>> >>>>>>> thanks >>>>>>> >>>>>>> On Tuesday, July 14, 2015, Enock Seth Nyamador <[email protected] >>>>>>> <javascript:_e(%7B%7D,'cvml','[email protected]');>> wrote: >>>>>>> >>>>>>>> When I tried the mobile version of Wikipedia on PC. The banner just >>>>>>>> flashed. >>>>>>>> >>>>>>>> - Enock >>>>>>>> UMaT, Tarkwa >>>>>>>> enockseth.github.io >>>>>>>> >>>>>>>> On Tue, Jul 14, 2015 at 9:02 AM, Nkansah Rexford < >>>>>>>> [email protected]> wrote: >>>>>>>> >>>>>>>>> Did you see the Wikipedia Zero banner or anything of that sort, >>>>>>>>> indicating you're browsing for free in your browser? >>>>>>>>> >>>>>>>>> >>>>>>>>> On Tuesday, July 14, 2015, Enock Seth Nyamador < >>>>>>>>> [email protected]> wrote: >>>>>>>>> >>>>>>>>>> Greetings, >>>>>>>>>> >>>>>>>>>> Is been a long time I tried using Wikipedia Zero [1] from MTN >>>>>>>>>> Ghana on PC. I remember I started using WP Zero before it was >>>>>>>>>> announced >>>>>>>>>> officially; that during the piloting. >>>>>>>>>> >>>>>>>>>> Yesterday, I tried to access Wikipedia from MTN thinking Zero is >>>>>>>>>> still in control. By the time I realized my 60 GHp was no where to >>>>>>>>>> be found >>>>>>>>>> after visiting just two pages. >>>>>>>>>> >>>>>>>>>> I don't know if the problem is from me or MTN. If you're using >>>>>>>>>> MTN I'll plead with you to try on your PC and Smartphones so we can >>>>>>>>>> know >>>>>>>>>> what is actually going on. >>>>>>>>>> >>>>>>>>>> Best, >>>>>>>>>> >>>>>>>>>> 1. https://en.wikipedia.org/wiki/Wikipedia_Zero >>>>>>>>>> >>>>>>>>>> - Enock >>>>>>>>>> UMaT, Tarkwa >>>>>>>>>> enockseth.github.io >>>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> -- >>>>>>>>> +Rexford <http://google.com/+Nkansahrexford> | khophi.co >>>>>>>>> <http://khophi.co/about> >>>>>>>>> >>>>>>>>> >>>>>>>>> _______________________________________________ >>>>>>>>> Wikimedia-GH mailing list >>>>>>>>> [email protected] >>>>>>>>> https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh >>>>>>>>> >>>>>>>>> >>>>>>>> >>>>>>> >>>>>>> -- >>>>>>> +Rexford <http://google.com/+Nkansahrexford> | khophi.co >>>>>>> <http://khophi.co/about> >>>>>>> >>>>>>> >>>>>>> _______________________________________________ >>>>>>> Wikimedia-GH mailing list >>>>>>> [email protected] >>>>>>> <javascript:_e(%7B%7D,'cvml','[email protected]');> >>>>>>> https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh >>>>>>> >>>>>>> >>>>>> >>>>>> >>>>>> -- >>>>>> Asaf Bartov >>>>>> Wikimedia Foundation <http://www.wikimediafoundation.org> >>>>>> >>>>>> Imagine a world in which every single human being can freely share >>>>>> in the sum of all knowledge. Help us make it a reality! >>>>>> https://donate.wikimedia.org >>>>>> >>>>> >>>>> >>>>> >>>>> -- >>>>> *Adele Vrana* >>>>> *Strategic Partnerships* >>>>> Wikimedia Foundation >>>>> +1 (415) 839-6885 ext. 6773 >>>>> [email protected] >>>>> <javascript:_e(%7B%7D,'cvml','[email protected]');> >>>>> >>>>> *Imagine a world in which every single human being can freely share in >>>>> the sum of all knowledge. That's our commitment. Donate. >>>>> <https://donate.wikimedia.org/>* >>>>> >>>>> >>>>> _______________________________________________ >>>>> Wikimedia-GH mailing list >>>>> [email protected] >>>>> <javascript:_e(%7B%7D,'cvml','[email protected]');> >>>>> https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh >>>>> >>>>> >>>> >>> >>> >>> -- >>> Dan Foy >>> Technical Manager, Mobile Partnerships >>> Wikimedia Foundation >>> >>> >>> >> > > > -- > Dan Foy > Technical Manager, Mobile Partnerships > Wikimedia Foundation > > > -- +Rexford <http://google.com/+Nkansahrexford> | khophi.co <http://khophi.co/about>
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