Double joy.

On Fri, Jan 5, 2018 at 4:57 PM, Michelle Fitzhugh-Craig <
mfitzh...@wikimedia.org> wrote:

> This is great! Welcome Kui and Heather Congrats! I am excited about the
> direction the team is taking and look forward to working with you both!
>
> MFC:)
>
>
> --
> ----
> Michelle Fitzhugh-Craig
> Wordsmith | Communications
> Wikimedia Foundation
> 1 Montgomery St., Suite #1600
> San Francisco, CA 94104
> *mfitzh...@wikimedia.org <mfitzh...@wikimedia.org>*
>
>
>
> On Fri, Jan 5, 2018 at 12:58 PM, Katherine Maher <kma...@wikimedia.org>
> wrote:
>
> > Hi everyone,
> >
> > I am excited to share with you all the results of our search for
> permanent
> > leadership of the Wikimedia Foundation's Communications department.
> >
> > Our own Heather Walls will transition from interim Chief of
> Communications
> > to leading the department full-time, in the newly created role of Chief
> > Creative Officer. She will be joined by a new Vice President of
> > Communications, Kui Kinyanjui, who will join us from her home in Nairobi,
> > Kenya in early March. Please join me in congratulating Heather and
> > welcoming Kui!
> >
> > *The new roles*
> >
> > As Chief Creative Officer, Heather will remain at the Leadership team,
> > with responsibility for the Communications department operations, and a
> > mandate that focuses on helping people better understand our values and
> > mission through our brand. She will oversee the organization and
> movement’s
> > voice, tone, and visual assets, and how they are incorporated into
> > everything from our recent awareness videos to our press statements. What
> > do we sound and look like? How do you feel when you interact with us, as
> an
> > editor, a reader, a donor? How do we spread and share our values? She
> will
> > be responsible for new and creative initiatives that seek to expand the
> way
> > people think about Wikipedia and Wikimedia, not only as an encyclopedia
> but
> > an essential part of the way we understand the world.
> >
> > As Vice President of Communications, Kui will report directly to Heather
> > and oversee our traditional and digital communications efforts. She will
> be
> > responsible for our overall media positioning and coverage, critical
> issue
> > management (also known as crisis communications), extending our digital
> > media strategy, products, and presence, and supporting organizational
> > leadership, such as myself, the Leadership team, and the Board, with
> > effective and clear public communications. Kui also brings new and
> valuable
> > skills that we’re sure to appreciate: first, a background in internal
> > communications, which should help with improved information flows in our
> > ever-more distributed organization, as well as a deep background in
> > communications, campaigns, and marketing for emerging markets -- sure to
> be
> > a critical skill for our efforts around improving awareness about
> Wikimedia
> > in places where we want to reach more people.
> >
> > *About Heather Walls*
> >
> > Since joining the Foundation in 2011, Heather has been a driving force in
> > our creative and brand efforts at the Foundation. Under her stewardship,
> > the Foundation has dramatically reduced barriers to community usage of
> the
> > trademarks under our care while also helping increase consistency in
> their
> > usage. A member of the team before Communications was its own department,
> > Heather was one of the first people I met and worked with when I joined
> as
> > Chief Communications Officer. She graciously stepped in as leader of the
> > department when I transitioned to Executive Director and has since grown
> > into the role while making it her own. During that time, she has helped
> > find the organization's place in the growing social media channels,
> > modernized the Foundation’s brand, bringing it into greater alignment
> with
> > our movement's values and workflows, and overseen pioneering
> > community-supported awareness campaigns.
> >
> > Prior to joining the Foundation, Heather worked in design roles at
> > organizations across California, Massachusetts, and the Midwest. She
> > developed a special collections room and exhibit for California Academy
> of
> > Sciences, and her work has been included in Architectural Record and
> > exhibited at Harvard as well as Detroit and New York.
> >
> > *About Kui Kinyanjui*
> >
> > Kui will join the Foundation in March after concluding her current
> > position as Head of Corporate Communications for Safaricom Limited in
> > Kenya. Safaricom is one of the leading mobile network operators in
> Africa,
> > and one of Kenya’s leading companies, providing mobile and banking
> services
> > to more than 28 million Kenyans. She brings deep communications skills,
> an
> > incredible wealth of knowledge around emerging markets, and a passion for
> > our efforts to reach beyond English-speaking audiences in our
> organization
> > and movement communications.
> >
> > Kui is from Nairobi, Kenya. Her background is as a journalist and has
> > worked for Business Daily and other platforms within Nation Media Group
> > (the largest independent media organization in Eastern and Central
> Africa),
> > PC World, EA Magazine, Executive Magazine in Kenya, and 360 Magazine in
> > Washington, DC. She has also worked in communications for IBM, Ogilvy PR
> > Worldwide, and Media Moguls. Kui will be relocating from Nairobi to the
> San
> > Francisco Bay Area in the summer of 2018.
> >
> > *How this came about*
> >
> > This outcome may come as a surprise after we began an external search for
> > a Chief Marketing and Communications Officer (CMCO), but like many
> > surprises, this outcome feels entirely obvious in retrospect. Heather and
> > Kui have essential skills and experiences that are highly complementary
> and
> > will serve to elevate and push the work of both the Communications
> > department and the Foundation overall. We will retain an accomplished and
> > intuitive advocate for our mission, community, and identity in Heather
> > while welcoming Kui’s fresh perspective and powerful communications skill
> > set.
> >
> > The evolution of my thinking, and this decision, was not hasty. Over the
> > process of looking for a CMCO, we conducted a long and thorough search
> with
> > an external firm Chaloner Associates. We reviewed applications from more
> > than 1200 applicants, from all sorts of backgrounds and experiences, and
> > brought three people through to the final rounds. While all of this was
> > going on, the Communications department was also undergoing a deep
> > consultation on its immediate and future needs, led by Heather, and with
> > the support of an external expert, Sabrina Hersi Issa.
> >
> > Over six months of the search and consultation, a few things became
> clear.
> > The first was that Heather was doing a great job as interim chief. The
> > department was producing excellent results, and the team was small but
> > strong, united under Heather’s leadership. Her contributions to movement
> > strategy and the Leadership team were pragmatic and valuable. She has an
> > astute but understated understanding of how Wikimedia should speak,
> sound,
> > and appear to many different audiences. Her knowledge of the community
> was
> > borne out of hard-won experience over many years, with the ability to
> push
> > when we need pushing, while never losing sight of who we are.
> >
> > The second was that we absolutely needed and wanted new skills and
> > experiences in service of our mission. We needed someone with deep
> > experience in traditional communications areas, from public relations to
> > internal communications. We wanted someone with experience in traditional
> > marketing and product marketing. The Communications team members who
> worked
> > in these areas were looking for someone to learn from, a strong manager
> and
> > mentor with a breadth and depth of experience. We were also committed to
> > finding someone who had worked serving audiences we still struggle to
> > reach. We wanted someone who would bring a fresh voice, an understanding
> of
> > emerging markets, and practical experience outside our current
> > competencies.
> >
> > Kui and Heather together bring the best of both worlds. Creative and
> > communications, deep experience, fresh perspective, and a strong sense of
> > our mission and community. Together, they will work in the year to come
> to
> > develop a plan for staffing our growing marketing efforts.
> >
> > *Next steps*
> >
> > We will be sharing this information publicly on the blog closer to Kui's
> > start in March, but I wanted to share this news with you all as soon as
> > possible. I want to offer my appreciation to hiring committee for their
> > dedication through the process, and insights that led to this surprising
> > and exciting outcome. Thank you Anna Stillwell, Joady Lohr, Zack McCune,
> > Juliet Barbara, and Mel Kramer, Amy Segelin of Chaloner Associates, the
> > travel team for getting Kui to San Francisco, and of course, Liz Verlade
> > for ensuring it all come together.
> >
> > Again, please join me in congratulating Heather and welcoming Kui!
> >
> > Cheers,
> > Katherine
> >
> > --
> > Katherine Maher
> >
> > Executive Director
> > Wikimedia Foundation
> >
> > 1 Montgomery Street, Suite 1600
> > San Francisco, CA 94104
> >
> > +1 (415) 839-6885 ext. 6635 <(415)%20839-6885>
> > +1 (415) 712 4873 <(415)%20712-4873>
> > kma...@wikimedia.org
> > https://annual.wikimedia.org
> >
> >
> >
> >
> > --
> > Katherine Maher
> >
> > Executive Director
> > Wikimedia Foundation
> >
> > 1 Montgomery Street, Suite 1600
> > San Francisco, CA 94104
> >
> > +1 (415) 839-6885 ext. 6635 <(415)%20839-6885>
> > +1 (415) 712 4873 <(415)%20712-4873>
> > kma...@wikimedia.org
> > https://annual.wikimedia.org
> >
> >
> > _______________________________________________
> > Wmfall mailing list
> > wmf...@lists.wikimedia.org
> > https://lists.wikimedia.org/mailman/listinfo/wmfall
> >
> >
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-- 
Samuel Klein          @metasj           w:user:sj          +1 617 529 4266
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