I don't quite think the emoji were the only thing people hated about this. On Sat, 5 Dec 2020 at 17:09, Joseph Seddon <jsed...@wikimedia.org> wrote:
> Hey all, > > To avoid burying the lead, the feedback is appreciated and we do listen > whenever feedback is raised. I've just been coordinating with the team, and > we've rolled back this change. > > For some background, the emojis in this messaging were a recent addition > earlier this week. Emojis have become a core part of the way the world > communicates, especially with younger demographics, practically becoming an > ideographic language in and of itself. The team has been keen to see if > there are ways we can leverage this, especially on mobile and we’ve been > experimenting with them over the last couple of years in a number of > campaigns. > > I want to recognise that we missed the mark on this one and that your > feedback is heard, much appreciated and acted upon. The team really does > care about the messaging and how it represents us, and the projects as a > whole. Our processes on approving content have massively improved over the > years and I think it reflects in the messaging we use. A number of people > have noted that it has improved for the better over the years. > > At the same time I want to take some ownership of this misstep myself. > I've been proactively working in real time with some volunteers, discussing > concepts and gathering feedback on campaigns. This feedback has definitely > shown that for such a new concept, I should have made sure to have > highlighted and gotten more input on this. > > I'll be gathering input on how we use emojis in our messaging and I'd be > happy to follow up with people about this. Just an additional note that if > anyone wants to talk through any feedback with me I can be found on IRC, > Discord, Telegram or send it through via email ( seddon at wikimedia.org > ). > > My apologies but also my genuine thanks for the feedback. > > Seddon > > On Sat, Dec 5, 2020 at 2:24 PM Gnangarra <gnanga...@gmail.com> wrote: > >> tend to agree there should be a mobile friendly version, the article >> should be visible at the same time. What wording is used it definitely >> should not have religious actions or symbology in it... the other emojis do >> seem childish >> >> On Sat, 5 Dec 2020 at 21:58, Chris Gates via Wikimedia-l < >> wikimedia-l@lists.wikimedia.org> wrote: >> >>> I opened a browser I’m not logged in on to see what these ads were. >>> >>> Here is the text, unedited, of the second ad I was shown (after closing >>> the first): >>> >>> “Hi reader 🙂. Sorry for the interruption, but this Saturday Wikipedia >>> really needs your help. This is the 3rd appeal we've shown you. 98% of >>> our readers don't give; they look the other way 😢. All we ask is $2.75 and >>> then you can get back to your article. We ask you, humbly: please don't >>> scroll away 🙏🙏.“ >>> >>> It would be quite helpful if the WMF’s marketing and fundraising-focused >>> teams weren’t so intent on destroying Wikipedia’s reputation. I, and I’m >>> sure most editors, don’t care that praying and crying emojis illicit more >>> money. There are social and reputation costs to portraying Wikipedia like a >>> crying, praying beggar about to go broke. And though I understand the >>> employees responsible for pushing this nonsense in front of every reader >>> evidently do not care about the costs of their actions, and only whatever >>> money they can get from it, it remains wholly unacceptable. >>> >>> Tell me: why should I volunteer to work on a project whose owners, >>> regardless of the incredibly large quantities of money they already have, >>> seek frequently to illicit donations through methods that damage >>> Wikipedia’s reputation? Why would I give hours of my time a week to make >>> Wikimedia projects clear of vandalism and abuse, seeking to give readers >>> the impression of a functional and reliable source of information, knowing >>> that some marketing person could undo all of the volunteers’ work through >>> some ad campaign? >>> >>> And yes, I also understand that volunteers complain every time this >>> happens. There’s very good reason to do so, as every time these campaigns >>> go out they are worse than the last, wholly ignorant of community wishes, >>> and taking no views into account other than those who reflect purely a goal >>> of getting more donations. >>> >>> Regards, >>> Vermont >>> >>> On Sat, Dec 5, 2020 at 05:22 Fæ <fae...@gmail.com> wrote: >>> >>>> Let's try kicking this perennial thead again. >>>> >>>> This morning (5 Dec 2020) I paused cooling my porridge when looking up >>>> how Wikipedia describes 'Latinx' usage on my cellular, I was faced >>>> with a *2 page* advert. >>>> * The advert meant nothing of the article could be seen, not even the >>>> title, without having to pass the two pages of several big blue >>>> fundraising notices. >>>> * There's some statements in those notices that, frankly, look >>>> unencyclopaedic like "People told us we'd regret making Wikipedia a >>>> non-profit". That's a literally untrue Trumpian political sentence if >>>> ever I saw one. >>>> * The 2 pages close with "We ask you, humbly: don't scroll away" >>>> followed by a single option of a "MAYBE LATER" link (not a 'go away >>>> forever please' link, and yes, it's really in shouty all caps). >>>> >>>> I might have passed on thinking, gah, not again, but there is a >>>> further sting in this tale. After working out that there was a "No >>>> thanks" link back at the start in a font smaller than all the notice >>>> text, you are faced with a second big red fundraising notice. This one >>>> has a sad weeping emoji in it, because you are going to "look the >>>> other way". I guess the idea is to make it feel like you are >>>> heartlessly walking past a beggar on the street without having the >>>> humanity to look at them, not sure how else this is supposed to read. >>>> It closes with the same "humbly" sentence, but this time with two >>>> emojis that are begging or praying hands. Personally I find being >>>> prayed at slightly offensive, Wikipedia being a haven of logical >>>> thought, not a church, but that's probably me being too black hat. >>>> >>>> Isn't it about time the $100,000,000+ a year WMF made a design choice >>>> to stay classy and avoid multiple full page banners begging the public >>>> for money like it was about to go bust? It looks desperate because >>>> there's no other honest way to describe it. >>>> >>>> Stay safe, wear a mask, >>>> Fae >>>> >>>> On Tue, 5 May 2020 at 12:58, WereSpielChequers >>>> <werespielchequ...@gmail.com> wrote: >>>> > >>>> > Given the large reserves that the WMF carries, and the savings from >>>> > cancelling events such as Wikimania 2020, I would have thought that >>>> the WMF >>>> > was one organisation that could afford to pause its fundraising for a >>>> few >>>> > months. At least in countries where the economy is in freefall. >>>> > >>>> > In a few months time lots of people will still be in a financial >>>> mess. But >>>> > the large number of people who are currently going to be worried about >>>> > their financial future will hopefully be divided into those who have >>>> kept >>>> > their jobs. or got new ones and those who were right to be worried. >>>> > Hopefully some of those who come through this financially OK will be >>>> in a >>>> > position to donate. >>>> > >>>> > WSC >>>> > >>>> > On Tue, 5 May 2020 at 11:25, <wikimedia-l-requ...@lists.wikimedia.org >>>> > >>>> > wrote: >>>> > >>>> > > Send Wikimedia-l mailing list submissions to >>>> > > wikimedia-l@lists.wikimedia.org >>>> > > >>>> > > To subscribe or unsubscribe via the World Wide Web, visit >>>> > > https://lists.wikimedia.org/mailman/listinfo/wikimedia-l >>>> > > or, via email, send a message with subject or body 'help' to >>>> > > wikimedia-l-requ...@lists.wikimedia.org >>>> > > >>>> > > You can reach the person managing the list at >>>> > > wikimedia-l-ow...@lists.wikimedia.org >>>> > > >>>> > > When replying, please edit your Subject line so it is more specific >>>> > > than "Re: Contents of Wikimedia-l digest..." >>>> > > >>>> > > >>>> > > Today's Topics: >>>> > > >>>> > > 1. Annoying ads (John Erling Blad) >>>> > > 2. Re: Annoying ads (Benjamin Ikuta) >>>> > > 3. Re: Annoying ads (Robert Fernandez) >>>> > > 4. Re: Annoying ads (Pierre-Yves Beaudouin) >>>> > > 5. Re: Annoying ads (Nick Wilson (Quiddity)) >>>> > > 6. Re: Annoying ads (Samuel Klein) >>>> > > 7. Re: Annoying ads (Paulo Santos Perneta) >>>> > > 8. Re: Annoying ads (Paulo Santos Perneta) >>>> > > >>>> > > >>>> > > >>>> ---------------------------------------------------------------------- >>>> > >Cheers >>>> > > Message: 1 >>>> > > Date: Mon, 4 May 2020 16:55:50 +0200 >>>> > > From: John Erling Blad <jeb...@gmail.com> >>>> > > To: Wikimedia Mailing List <wikimedia-l@lists.wikimedia.org> >>>> > > Subject: [Wikimedia-l] Annoying ads >>>> > > Message-ID: >>>> > > <CAJcMX2= >>>> > > 5ggwunkrfg6ejjsn6sb1rbf1h_fnyphpd_wjr5ot...@mail.gmail.com> >>>> > > Content-Type: text/plain; charset="UTF-8" >>>> > > >>>> > > Often I surf Wikipedia without being logged in, and so I did right >>>> now. I >>>> > > got the usual banners, but this time they popped up repeatedly in >>>> several >>>> > > locations. This quickly gets extremely annoying, and I find it >>>> unwise. >>>> > > Create one banner, and stick with that. Several banners are simply >>>> way over >>>> > > the top. >>>> > > >>>> > > /jeblad >>>> > > >>>> > > >>>> > > ------------------------------ >>>> > > >>>> > > ***************************** >>>> > > >>>> > _______________________________________________ >>>> > Wikimedia-l mailing list, guidelines at: >>>> https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and >>>> https://meta.wikimedia.org/wiki/Wikimedia-l >>>> > New messages to: Wikimedia-l@lists.wikimedia.org >>>> > Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l, >>>> <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe> >>>> >>>> _______________________________________________ >>>> Wikimedia-l mailing list, guidelines at: >>>> https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and >>>> https://meta.wikimedia.org/wiki/Wikimedia-l >>>> New messages to: Wikimedia-l@lists.wikimedia.org >>>> Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l, >>>> <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe> >>>> >>> _______________________________________________ >>> Wikimedia-l mailing list, guidelines at: >>> https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and >>> https://meta.wikimedia.org/wiki/Wikimedia-l >>> New messages to: Wikimedia-l@lists.wikimedia.org >>> Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l, >>> <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe> >>> >> >> >> -- >> GN. >> >> *Power of Diverse Collaboration* >> *Sharing knowledge brings people together* >> Wikimania Bangkok 2021 >> August >> hosted by ESEAP >> >> Wikimania: https://wikimania.wikimedia.org/wiki/User:Gnangarra >> Noongarpedia: https://incubator.wikimedia.org/wiki/Wp/nys/Main_Page >> My print shop: https://www.redbubble.com/people/Gnangarra/shop?asc=u >> >> >> _______________________________________________ >> Wikimedia-l mailing list, guidelines at: >> https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and >> https://meta.wikimedia.org/wiki/Wikimedia-l >> New messages to: Wikimedia-l@lists.wikimedia.org >> Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l, >> <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe> >> > > > -- > Seddon > > > *Senior Community Relations Specialist* > *Advancement (Fundraising), Wikimedia Foundation* > _______________________________________________ > Wikimedia-l mailing list, guidelines at: > https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and > https://meta.wikimedia.org/wiki/Wikimedia-l > New messages to: Wikimedia-l@lists.wikimedia.org > Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l, > <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe> >
_______________________________________________ Wikimedia-l mailing list, guidelines at: https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and https://meta.wikimedia.org/wiki/Wikimedia-l New messages to: Wikimedia-l@lists.wikimedia.org Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l, <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe>
