Pe vineri, 8 martie 2019, Amir Sarabadani <ladsgr...@gmail.com> a scris:

> Hey,
> I'm not WMF so I'm not the best one to answer the question but I think your
> statement is overgeneralizing. Some teams have more resource constraints
> than the other ones and treating all of WMF as a big monolith doesn't seem
> to be a good approach. I think you should be more precise and give a more
> clear statement on what do you think is wrong.


Several things:
* the bug backlog has been steadily increasing in all phabricator reports I
have seen (I don't read them all, so some decreases might have occurred
occasionally, but the trend is there)
* feature development is prioritized over bug fixes (read: once a feature
goes into maintenance, good luck getting a fix without bribing someone)
* after Andre stopped being bug wrangler, nobody else took the job of
clarifying user requests, closing obvious duplicates etc.

I'm sure there are legitimate reasons for these problems, the question is
what can be done to improve the situation?


> Two other things to note:
> 1- As a developer who loves to fix bugs, the reason I can't sometimes fix a
> bug is that it's not clearly defined, and/or there's no proper instruction
> to reproduce. Don't always blame the other party.


This is bound to happen when 99% of your users are non-technical.  It would
be great if you (globally) could take some time to ask for clarifications
when you feel they are required.


>

2- Everything is open-source and as non-profit, there's always resource
> constraint. If it's really important to you, feel free to make a patch and
> the team would be always more than happy to review.


No, not always. There are over 4600 open reviews, some 5 years old. There
are some reasons why one would want to keep a review opened, but very few
IMHO. You also need to consider the fact that open reviews might discourage
people from proposing new fixes. And again, 99% of MW  users are
non-technical.

All the best,
  Strainu


>
> Best
>
> On Fri, Mar 8, 2019 at 1:31 PM John Erling Blad <jeb...@gmail.com> wrote:
>
> > The backlog for bugs are pretty large (that is an understatement),
> > even for bugs with know fixes and available patches. Is there any real
> > plan to start fixing them? Shall I keep telling the community the bugs
> > are "tracked"?
> >
> > /jeblad
> >
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>
>
>
> --
> Amir
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