Regardless of definition-related issues, I concur editors' most shared/fundamental needs deserve being addressed spending some money.
Vito Il giorno mar 12 mar 2019 alle ore 11:50 John Erling Blad <jeb...@gmail.com> ha scritto: > Without the editors there would be no content, and thus no readers, > and without readers there would be no use for the software provided. > So is the actual users subsidizing the software? Definitely yes! The > content is the primary reason why we have readers. The software is > just a tool to provide the content in an accessible form to the > readers. > > Whether an editor is a customer by subsidizing the product directly or > indirectly is not much of a concern, as long as there will be no > subsidizing at all, from any party – ever, without the content. > > The primary customer of the software is the editors, but the primary > customer of the content is the readers. > > On Tue, Mar 12, 2019 at 2:18 AM David Barratt <dbarr...@wikimedia.org> > wrote: > > > > A customer, by definition (https://en.wikipedia.org/wiki/Customer) > > exchanges something of value (money) for a product or service. > > > > That does not mean that a freemium model ( > > https://en.wikipedia.org/wiki/Freemium) is not a valid business model. > > However, if there is no exchange of value, the person consuming the free > > version of the product or service, is not (yet) a customer. > > > > If MediaWiki is the thing we give away for free, what do we charge money > > for? > > Are our customers successfully subsidizing our free (as in beer) > software? > > > > On Mon, Mar 11, 2019 at 7:33 PM John Erling Blad <jeb...@gmail.com> > wrote: > > > > > > 2- Everything is open-source and as non-profit, there's always > resource > > > > constraint. If it's really important to you, feel free to make a > patch > > > and > > > > the team would be always more than happy to review. > > > > > > Wikipedia is the core product, and the users are the primary > > > customers. When a group of core customers request a change, then the > > > service provider should respond. Whether the service provider is a > > > non-profit doesn't really matter, the business model is not part of > > > the functional requirement. The service provider should simply make > > > sure the processes function properly. > > > > > > If the service provider has resource constraints, then it must scale > > > the services until it gets a reasonable balance, but that does not > > > seem to be the case here. It is more like there are no process or the > > > process is defunc. > > > > > > The strange thing is; for many projects the primary customers aren't > > > even part of a stakeholder group, the devs in the groups defines > > > themselves as the "product user group". That tend to skew development > > > from bugs to features. Perhaps that is what happen in general here, > > > too much techies that believe they are the primary customers. > > > > > > _______________________________________________ > > > Wikitech-l mailing list > > > Wikitech-l@lists.wikimedia.org > > > https://lists.wikimedia.org/mailman/listinfo/wikitech-l > > _______________________________________________ > > Wikitech-l mailing list > > Wikitech-l@lists.wikimedia.org > > https://lists.wikimedia.org/mailman/listinfo/wikitech-l > > _______________________________________________ > Wikitech-l mailing list > Wikitech-l@lists.wikimedia.org > https://lists.wikimedia.org/mailman/listinfo/wikitech-l _______________________________________________ Wikitech-l mailing list Wikitech-l@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/wikitech-l
