Something else to check... found on http://ask-leo.com/the_contents_of_my_inbox_disappeared_can_i_recover.html

Outlook

Outlook supports what are called "Profiles" which are roughly equivalent to Outlook Express's "Identities". In Outlook's case they can be managed through the Windows Control Panel's "Mail" options. Typically there's a single default profile, but you can also configure Outlook to ask which profile it should use each time it starts up. Make sure you're using the profile you expect.

Outlook includes a feature called "auto archive" which will automatically move mail items older than a certain amount to an archive folder. Select the Tools menu, Options, Other, AutoArchive and check the settings displayed. It is possible to configure auto-archive to move, or delete, items without prompting you, so double check the settings. If it's moving items to an archive folder, this dialog will also show you where that folder is located.

As with Outlook Express, it's a good idea to scan your hard disk for additional message stores. Search for "*.pst" and "*.ost". These files (not directories) contain the email folders managed by outlook. You can simply use Outlook's File menu, Open, Outlook Data File... to see what they contain.

Outlook includes support for Exchange Server. If you are using Exchange Server based email, your email is typically stored on the server and not on your local machine. Be aware that rules and policies on the server could cause email to be archived or removed without notification. Check with your Exchange administrator to see if that might be the case.

Both Outlook and Outlook Express

Another very easy trap to fall into that might cause messages "disappear" is to simply have an improper view applied. Both Outlook and Outlook Express have the ability to show only messages matching certain criteria. For example "show only unread messages" is a common setting - once you read the message, it "disappears". Applying a different view that doesn't restrict which messages are shown causes the message to reappear. Check the View menu in either application (and the Arrange By sub menu if present) to see what your current settings are. If they're restrictive, it's possible your mail is still there, just not in view.

If your email accounts are IMAP accounts, rather than the currently more common POP3, your email is by default stored on the mail server, not your local machine. Much like exchange server, server-side policies could affect the contents of your mail folders. Be sure to check with your mail administrator.

Bob J.
Guam USA

At04:02 PM 8/16/2005, Al Christie wrote the following message:
 ==-==-==-==-==    Begin Quoted Message    ==-==-==-==-==
>Is it possible that the reader has white fonts enabled (white on white?).
>I thought of rules first, but you've already looked at that.
>
>----- Original Message -----
>From: "Harondel J. Sibble" <[EMAIL PROTECTED]>
>Subject: outlook email downloads then disappears
>
>> Okay, I'm stumped. None of the google suggestions I came across made any
>> difference.
==-==-==-==-== End Quoted Message ==-==-==-==-==
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