Something else to check... found
on http://ask-leo.com/the_contents_of_my_inbox_disappeared_can_i_recover.html
Outlook
Outlook supports what are called "Profiles" which are roughly equivalent to
Outlook Express's "Identities". In Outlook's case they can be managed
through the Windows Control Panel's "Mail" options. Typically there's a
single default profile, but you can also configure Outlook to ask which
profile it should use each time it starts up. Make sure you're using the
profile you expect.
Outlook includes a feature called "auto archive" which will automatically
move mail items older than a certain amount to an archive folder. Select
the Tools menu, Options, Other, AutoArchive and check the settings
displayed. It is possible to configure auto-archive to move, or delete,
items without prompting you, so double check the settings. If it's moving
items to an archive folder, this dialog will also show you where that
folder is located.
As with Outlook Express, it's a good idea to scan your hard disk for
additional message stores. Search for "*.pst" and "*.ost". These files (not
directories) contain the email folders managed by outlook. You can simply
use Outlook's File menu, Open, Outlook Data File... to see what they contain.
Outlook includes support for Exchange Server. If you are using Exchange
Server based email, your email is typically stored on the server and not on
your local machine. Be aware that rules and policies on the server could
cause email to be archived or removed without notification. Check with your
Exchange administrator to see if that might be the case.
Both Outlook and Outlook Express
Another very easy trap to fall into that might cause messages "disappear"
is to simply have an improper view applied. Both Outlook and Outlook
Express have the ability to show only messages matching certain criteria.
For example "show only unread messages" is a common setting - once you read
the message, it "disappears". Applying a different view that doesn't
restrict which messages are shown causes the message to reappear. Check the
View menu in either application (and the Arrange By sub menu if present) to
see what your current settings are. If they're restrictive, it's possible
your mail is still there, just not in view.
If your email accounts are IMAP accounts, rather than the currently more
common POP3, your email is by default stored on the mail server, not your
local machine. Much like exchange server, server-side policies could affect
the contents of your mail folders. Be sure to check with your mail
administrator.
Bob J.
Guam USA
At04:02 PM 8/16/2005, Al Christie wrote the following message:
==-==-==-==-== Begin Quoted Message ==-==-==-==-==
>Is it possible that the reader has white fonts enabled (white on white?).
>I thought of rules first, but you've already looked at that.
>
>----- Original Message -----
>From: "Harondel J. Sibble" <[EMAIL PROTECTED]>
>Subject: outlook email downloads then disappears
>
>> Okay, I'm stumped. None of the google suggestions I came across made any
>> difference.
==-==-==-==-== End Quoted Message ==-==-==-==-==
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