My nephew called me with a problem regarding his Lite-On SOHW 1693S CD/DVD
RW drive. The drive plays DVD's fine but will not play music CD's or read
data CD's. The computer is about 1 year old and this problem started about
1 month ago. He's running Windows XP.
The drive shows up in My Computer and in Device Manager where it is listed
as working properly. If you put in a music or data CD and attempt to
explore it the window that appears shows no files on the disc.
I had him uninstall the drive via Device Manager and after reboot there was
no change in the problem.
I had him upgrade to the newest firmware from the Lite-On website also
without a change in the problem.
I'm thinking that the drive itself is malfunctioning and needs replacing.
Any other suggestions?
Thanks,
Mike
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