Approx. 1/3 of the time, upon turning this computer on, Windows 2000
loads, but the DSL connection fails. The "fix" is to reboot the
computer, and immediately disconnect the power to both the DSL modem
and the router.
( Those times when the DSL connection fails, there is NO warning icon
appearing in the Windows system tray -- and the Device Manager's Network
Adapter dialog says the "device is working properly". Also, the modem
and router indicator lights all appear normal. )
After rebooting, I wait until Windows fully loads -- then reconnect
the modem power (wait until the lights stop blinking) -- and finally
reconnect the router power (wait until the lights stop blinking).
This lengthy procedure always establishes the DSL connection.
How can I diagnose and/or fix this situation?
Thanks,
Bill
P.S. - Rebooting the modem, and/or the router, without rebooting
the computer is ineffective.
When I called Verizon DSL Tech, they prescribed the above procedure,
and suggested the problem might be due to Verizon "working on their
servers, or something..." However, Verizon DSL has always worked
without any problems for five years, and this started only a few
weeks ago. There have been no recent hardware changes, and only
minor software updates, e.g., Firefox 1.50.6.
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No virus found in this outgoing message.
Checked by AVG Free Edition.
Version: 7.1.405 / Virus Database: 268.12.3/446 - Release Date: 9/12/2006
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