ok, not to start a flame war, but I have had over 6 Gateways over the
last 12 years and have no complaints whatsoever. They even replaced a
power supply for free that I (my fault) shorted out.
ok, this probably isn't the forum for this, so I won't rave on and on
how much I like Gateways.
Marc Pedulla
Walter Reed wrote:
> On Thu, Dec 14, 2000 at 01:15:57PM -0800, Richard Bass wrote:
>
>> The latter would probably be easier. Alternatively you can go complain to
>> Gateway. You can tell them that you ARE installing this on a Gateway
>> computer, but their check is failing because of a virtual environment.
>> However, you PAID for the win98 license (included in the cost of the computer)
>> AND you ARE installing it on that system. INSIST that they give you
>> a workaround to their too-intrusive check OR alternatively a version
>> of Win98 that you can use. It takes end-user customers complaining about
>> this kind of thing to make them stop.
>
>
> I take it you have never tried to work with Gateway before...
> They are one of those companies that have absolutly no concept of
> customer service. You are NOT ALLOWED to speak with a supervisor - ever.
> Gateway does not care about their consumer or business customers at all.
> Once they have your money, you are just an annoying flea.
>
> Your only recourse as a gateway customer is to take gateway to court.
> Small claims court may be a good option. Sue them for the amount of a full
> retail copy of Win98.
>
> My advise to everyone with regards to Gateway is to avoid them like the plague.
> If you already have a gateway computer, I feel sorry for you. Your best bet
> is to sell it and buy a computer from a reputable firm.
>
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