As I said, you will have to sue them. You have a license to run that software
on your computer. They are required to make it work, or give you a refund
for the software you can't use. It may be time to do a class action lawsuit.

On Fri, Dec 15, 2000 at 12:49:26PM -0900, Joshua J. Kugler wrote:
> Quote --------
> Thank you for replying back to Gateway's Online Technical Support. I 
> apologize any inconvenience, however, Microsoft mandated that all OEM 
> vendors of it's Windows software must integrate this security layer into
> the operating system and motherboard BIOS to combat piracy. 
> 
> Thank you for your understanding in this matter.
> End Quote ------
> 
> Piracy? It won't combat piracy. All it takes is reverse engineering 
> biosid.exe.  What it will combat is a user taking a fully licensed copy of 
> windows and trying to run it under VMWare or Win4Lin.  This is really scary, 
> because it appears that ALL OEM vendors will have to do this.
> 
> So, Gateway has said they can't give me anything.  Who should I go to next?
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