rpjday wrote:
>
> ok, yet another (probably dumb) question. since i'm building a new
> box here, in order to follow the upgrade path at netraverse's web
> site, i pulled out my win4lin 2.0 cd, mounted it and just listed
> the license.txt file on it, which verifies that i have a full 2.0 cd
> license.
>
> the upgrade form at the web site asks for a serial # or a license id,
> yet the license.txt file lists only a MYSTERY_NUMBER and a KEY.
> so what does it want me to fill in? surely i should be able to get
> all of the information i need off of the cd, yes?
>
> rday
>
Robert,
The CD licenses are not unique - i.e. anyone who can get their hands on
the license.txt from the CD will have the exact same license.txt. Thus,
the only way we can verify that any single copy of the CD is registered
only once, we need a unique identifier. The two unique identifiers would
be the serial number included with the CD in the boxed set, or the
LIC_ID field in a registered license.txt (this is the file sent to a 2.0
user after they registered with us. These files are personalized and
include your name/address/etc as well). If you do not have either of
these,
send us as much information on your purchase as you can (name, date
purchased,
order number if available, etc) and we can verify it manually and send
you
your upgrade key.
Regards,
Amanda
--
Amanda Owens
Support Engineer
NeTraverse, Inc.
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