A large cost of a wired connection is the actual switch port. When we reduced 
the wired connections in our dorms a few years ago, we pulled out $1 million 
worth of switches which have been redeployed elsewhere.

 
Bruce Osborne
Wireless Engineer
IT Infrastructure & Media Solutions
 
(434) 592-4229
 
LIBERTY UNIVERSITY
Training Champions for Christ since 1971

-----Original Message-----
From: Hinson, Matthew P [mailto:matthew.hin...@vikings.berry.edu] 
Sent: Tuesday, August 25, 2015 10:00 AM
Subject: Re: WiFi Service Level Agreement

Mike: It is true that a few quality APs and wireless adapters for the clients 
can replace wired ports most of the time. I've admin'ed a few sites where this 
was done, but if you've already got the Ethernet runs done, why work towards 
the reduction of bespoke ports? Or are you referring to only new construction 
or room repurposing?

Chuck: It was just a brainstorming idea. I wasn't saying that this should be 
implemented as official policy. I view Wi-Fi as an extension of our wired 
network that has massive convenience and cost benefits, but at the end of the 
day, if given the option, I'll take an Ethernet connection 10 times out of 10.

-----Original Message-----
From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Mike Cunningham
Sent: Tuesday, August 25, 2015 9:43 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] WiFi Service Level Agreement

We have just approved a campus strategic plan that calls for a reduction in 
wired outlets in favor of wireless. Mostly targeted at office desktops where 
usage is very predictable and not classrooms or other student spaces where it 
is not. Bandwidth use to our typical office desktop is very low and a cluster 
of 5-6 desktop users could easily share a single high bandwidth access point 
instead of 5-6 wired connections.   

-----Original Message-----
From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Chuck Enfield
Sent: Tuesday, August 25, 2015 9:22 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] WiFi Service Level Agreement

"Wi-Fi is not intended to replace the wired network, but is a convenient, 
supplemental method for accessing the campus network. Mission-critical 
applications should NOT rely upon Wi-Fi."

While I think it's completely appropriate to recommend wired connections for 
certain functions, if anybody who worked for me suggested something this broad 
I would affect an extreme attitude adjustment.

Chuck Enfield
Manager, Wireless Systems & Engineering
Telecommunications & Networking Services The Pennsylvania State University 
110H, USB2, UP, PA 16802
ph: 814.863.8715
fx: 814.865.3988

-----Original Message-----
From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Hinson, Matthew P
Sent: Tuesday, August 25, 2015 8:38 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] WiFi Service Level Agreement

We looked into doing this for awhile but could never clearly define what 
acceptable quality of service is. 99.999% uptime in all areas? 99%? 90?
75?

Here are a few excerpts of things we had in our draft that never went live.

        Wi-Fi is not intended to replace the wired network, but is a 
convenient, supplemental method for accessing the campus network.
Mission-critical applications should NOT rely upon Wi-Fi.
         Due to the uniqueness of each wireless installation and the shared 
spectrum nature of current wireless technology, the theoretical maximum 
throughput will not be available everywhere coverage is provided.
Further, the available bandwidth will depend directly on the number of Wi-Fi 
users and upon their respective bandwidth usage in any given coverage area.
        All 802.11 technologies (a, b, g, n, and ac) utilize frequencies 
unlicensed by the FCC. Therefore, other devices utilizing wireless technology 
that are operating within the same frequency ranges may interfere with Wi-Fi. 
IT will try to solve any interference issues that arise, but IT may not be able 
to affect the removal of such interfering devices.
        Construction materials used in many buildings significantly impair the 
propagation of wireless radio signals. As such, not all devices will be able to 
consistently connect in all areas of the campus' buildings.
Consistent coverage, especially for devices with small antennae (such as 
smartphones), cannot be guaranteed.


While we never ended up making it live, I think it might get you started.
:)

-Matthew

-----Original Message-----
From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Mervyn Christoffels
Sent: Tuesday, August 25, 2015 1:45 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] WiFi Service Level Agreement

Greetings Colleagues


I have been tasked with the process of setting up a service level agreement for 
a wifi tender


Has anyone developed a user experience sla for wifi ? Or a services description 
for the wifi solution


Best regards, mervyn





Mervyn Christoffels, Elec Eng (CPUT), MBA (UCT), Mcomm InfSYS (UCT)

University of the Western Cape, Modderdam Road, Bellville, 7535, South Africa T 
+27 21 9592304 E mchristoff...@uwc.ac.za

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**********
Participation and subscription information for this EDUCAUSE Constituent Group 
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**********
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**********
Participation and subscription information for this EDUCAUSE Constituent Group 
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