How do you plan on imaging those machines? I assume they are Windows? I have not found a commercially supported solution for this. Bruce Osborne Wireless Engineer IT Infrastructure & Media Solutions (434) 592-4229 LIBERTY UNIVERSITY Training Champions for Christ since 1971
-----Original Message----- From: Mike Cunningham [mailto:mike.cunning...@pct.edu] Sent: Tuesday, August 25, 2015 9:43 AM Subject: Re: WiFi Service Level Agreement We have just approved a campus strategic plan that calls for a reduction in wired outlets in favor of wireless. Mostly targeted at office desktops where usage is very predictable and not classrooms or other student spaces where it is not. Bandwidth use to our typical office desktop is very low and a cluster of 5-6 desktop users could easily share a single high bandwidth access point instead of 5-6 wired connections. -----Original Message----- From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Chuck Enfield Sent: Tuesday, August 25, 2015 9:22 AM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subject: Re: [WIRELESS-LAN] WiFi Service Level Agreement "Wi-Fi is not intended to replace the wired network, but is a convenient, supplemental method for accessing the campus network. Mission-critical applications should NOT rely upon Wi-Fi." While I think it's completely appropriate to recommend wired connections for certain functions, if anybody who worked for me suggested something this broad I would affect an extreme attitude adjustment. Chuck Enfield Manager, Wireless Systems & Engineering Telecommunications & Networking Services The Pennsylvania State University 110H, USB2, UP, PA 16802 ph: 814.863.8715 fx: 814.865.3988 -----Original Message----- From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Hinson, Matthew P Sent: Tuesday, August 25, 2015 8:38 AM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subject: Re: [WIRELESS-LAN] WiFi Service Level Agreement We looked into doing this for awhile but could never clearly define what acceptable quality of service is. 99.999% uptime in all areas? 99%? 90? 75? Here are a few excerpts of things we had in our draft that never went live. Wi-Fi is not intended to replace the wired network, but is a convenient, supplemental method for accessing the campus network. Mission-critical applications should NOT rely upon Wi-Fi. Due to the uniqueness of each wireless installation and the shared spectrum nature of current wireless technology, the theoretical maximum throughput will not be available everywhere coverage is provided. Further, the available bandwidth will depend directly on the number of Wi-Fi users and upon their respective bandwidth usage in any given coverage area. All 802.11 technologies (a, b, g, n, and ac) utilize frequencies unlicensed by the FCC. Therefore, other devices utilizing wireless technology that are operating within the same frequency ranges may interfere with Wi-Fi. IT will try to solve any interference issues that arise, but IT may not be able to affect the removal of such interfering devices. Construction materials used in many buildings significantly impair the propagation of wireless radio signals. As such, not all devices will be able to consistently connect in all areas of the campus' buildings. Consistent coverage, especially for devices with small antennae (such as smartphones), cannot be guaranteed. While we never ended up making it live, I think it might get you started. :) -Matthew -----Original Message----- From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Mervyn Christoffels Sent: Tuesday, August 25, 2015 1:45 AM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subject: Re: [WIRELESS-LAN] WiFi Service Level Agreement Greetings Colleagues I have been tasked with the process of setting up a service level agreement for a wifi tender Has anyone developed a user experience sla for wifi ? Or a services description for the wifi solution Best regards, mervyn Mervyn Christoffels, Elec Eng (CPUT), MBA (UCT), Mcomm InfSYS (UCT) University of the Western Cape, Modderdam Road, Bellville, 7535, South Africa T +27 21 9592304 E mchristoff...@uwc.ac.za ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.