I do not have the same confidence in wireless as I do wired. There is no 
control over the airwaves like there is over physical cabling, and some 
interference cannot be dealt with (like visitor's mobile hotspots).  

Thomas Carter
Network and Operations Manager
Austin College 
903-813-2564

-----Original Message-----
From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Hunter Fuller
Sent: Tuesday, August 25, 2015 5:40 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] WiFi Service Level Agreement

On Tue, Aug 25, 2015 at 11:10 AM, Chuck Enfield <chu...@psu.edu> wrote:
> If so, why would we focus on saying, "wireless might not work."
> It's not helpful to us or our users.  A much more constructive 
> approach would be to tell faculty to plan for when wireless doesn't 
> work - to have a back-up plan for that iPad app, to download the 
> PowerPoint presentation before class begins instead of during class, 
> to plug into a wired connection if that's an option, etc..

The way I read this, it seems to imply a lack of confidence in the service. 
Since our wireless and wired infrastructures are separate to some degree, it's 
possible that a wireless connection would not work - but it's just as likely 
that a wired drop would not work, too.
Therefore, I'd estimate that I am equally confident in both services.

Maybe if it was phrased differently, like "make sure to test wired and wireless 
ahead of time, in case one fails" - but I see wireless and wired as equals.

Just my two cents.

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