There is a bug with 2800/3800-series WAPs in prime when doing heat maps. On our installation the b/g/n heat map will not be drawn, but the 5 Ghz works.
On Wed, Dec 21, 2016 at 6:07 PM, Jeffrey D. Sessler <[email protected] > wrote: > Would someone do a sanity check for me. > > > > Prime 3.1.4 (with or without device pack 6) with 2800/3800-series WAPs. > > > > When drilling down into a building, the b/g/n clients are properly > reported at the building view level. If one drills down to the floor view, > all 2.4Ghz (XOR) radios show zero (0) clients. I’m sure it’s was like this > in 3.0 and 3.1 too. > > > > I’ve opened a TAC case, and I’ve been told I’m first to report it (no bug > open). If you happen to have Prime and the new 2800/3800’s I’d appreciate a > double-check. Hopefully it’s not unique to me. > > > > Best, > > jeff > > > ********** Participation and subscription information for this EDUCAUSE > Constituent Group discussion list can be found at http://www.educause.edu/ > groups/. > > -- Kevin McCormick Network Administrator University Technology - Western Illinois University [email protected] | (309) 298-1335 <3092981335> | Morgan Hall 106b Connect with uTech: Website <http://www.wiu.edu/utech> | Facebook <https://www.facebook.com/uTechWIU> | Twitter <https://twitter.com/WIU_uTech> ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
