I can check on this next week when I am back in the office.

Bryan tolka
West Virginia university


Sent from my iPhone

On Dec 21, 2016, at 8:22 PM, Mccormick, Kevin 
<[email protected]<mailto:[email protected]>> wrote:

There is a bug with 2800/3800-series WAPs in prime when doing heat maps.

On our installation the b/g/n heat map will not be drawn, but the 5 Ghz works.

On Wed, Dec 21, 2016 at 6:07 PM, Jeffrey D. Sessler 
<[email protected]<mailto:[email protected]>> wrote:
Would someone do a sanity check for me.

Prime 3.1.4 (with or without device pack 6) with 2800/3800-series WAPs.

When drilling down into a building, the b/g/n clients are properly reported at 
the building view level. If one drills down to the floor view, all 2.4Ghz (XOR) 
radios show zero (0) clients. I'm sure it's was like this in 3.0 and 3.1 too.

I've opened a TAC case, and I've been told I'm first to report it (no bug 
open). If you happen to have Prime and the new 2800/3800's I'd appreciate a 
double-check. Hopefully it's not unique to me.

Best,
jeff

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