I see this issue on PI 3.1.4 as well. Just found out that b/g clients are displayed after I do "Refresh from network" in PI. This could be a temporary workaround.
Dennis Xu, MASc, CCIE #13056 Analyst 3, Network Infrastructure Computing and Communications Services(CCS) University of Guelph 519-824-4120 Ext 56217 d...@uoguelph.ca www.uoguelph.ca/ccs ________________________________ From: The EDUCAUSE Wireless Issues Constituent Group Listserv <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> on behalf of Jeffrey D. Sessler <j...@scrippscollege.edu> Sent: Thursday, December 22, 2016 1:09 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subject: Re: [WIRELESS-LAN] Prime 3.1.4 - 2800/3800 - Maps - b/g clients always show zero I remember the heat-map issue but it was fixed in 3.1 or one of the 3.1.x point releases. Jeff From: "wireless-lan@listserv.educause.edu" <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> on behalf of "Mccormick, Kevin" <ke-mccorm...@wiu.edu> Reply-To: "wireless-lan@listserv.educause.edu" <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> Date: Wednesday, December 21, 2016 at 5:22 PM To: "wireless-lan@listserv.educause.edu" <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> Subject: Re: [WIRELESS-LAN] Prime 3.1.4 - 2800/3800 - Maps - b/g clients always show zero There is a bug with 2800/3800-series WAPs in prime when doing heat maps. On our installation the b/g/n heat map will not be drawn, but the 5 Ghz works. On Wed, Dec 21, 2016 at 6:07 PM, Jeffrey D. Sessler <j...@scrippscollege.edu<mailto:j...@scrippscollege.edu>> wrote: Would someone do a sanity check for me. Prime 3.1.4 (with or without device pack 6) with 2800/3800-series WAPs. When drilling down into a building, the b/g/n clients are properly reported at the building view level. If one drills down to the floor view, all 2.4Ghz (XOR) radios show zero (0) clients. I'm sure it's was like this in 3.0 and 3.1 too. I've opened a TAC case, and I've been told I'm first to report it (no bug open). If you happen to have Prime and the new 2800/3800's I'd appreciate a double-check. Hopefully it's not unique to me. Best, jeff ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. -- Kevin McCormick Network Administrator University Technology - Western Illinois University ke-mccorm...@wiu.edu<mailto:ke-mccorm...@wiu.edu> | (309) 298-1335<tel:3092981335> | Morgan Hall 106b Connect with uTech: Website<http://www.wiu.edu/utech> | Facebook<https://www.facebook.com/uTechWIU> | Twitter<https://twitter.com/WIU_uTech> [http://www.wiu.edu/university_technology/images/signatures/currentimage.jpg] ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss.
