We are relatively new Ruckus customers, currently split with Meru/Fortinet. When Fortinet started releasing firmware for the Meru APs, we started seeing major connectivity issues. We are doing one building at a time and don't appear to be having any major conflicts. Currently around 120 Ruckus APs are deployed on a single virtual controller. If our budget comes through we'll get all of the Fortinet ap's out by summer 19.
I demo'd Cloudpath and it didn't work the way we expected cross-platform. Ruckus pricing was comparable Meraki (up front, not considering the 5 year model), and slightly less than Aerohive. We didn't really consider Aruba or Cisco. I am still in disbelief that Aruba doesn't have a virtual controller option. We didn't consider Cisco as, maybe it's my imagination, but I feel like every week there's a post on this list about issues with LWAPP or some bug in code versions. Jake Jacob Barros Associate Director of IT, Network and Operations Email: [email protected] Phone: 574.372.5100 ext. 6178 On Thu, Feb 22, 2018 at 8:54 AM, Harry Rauch <[email protected]> wrote: > That's a good observation. We have had little need for support but when we > did Ruckus was very persistent in solving the issue. Some may say they > bugged us a lot to make sure everything was in order. > > They have a cloud based solution that we have just started to look at. > Having just one campus makes it a difficult solution to go to. The > philosophy of "if it works fine don't fix it" usually works best unless > their is a major upgrade or EOL for APs. Even so, we move the older APs to > low volume areas and have the one controller for the older stuff that can't > be upgraded. We try and push ROI to the max since we are a private college. > > On Thu, Feb 22, 2018 at 7:48 AM, Osborne, Bruce W (Network Operations) < > [email protected]> wrote: > >> One major point to consider is vendor support. We are not a Ruckus >> Wireless customer but we just moved away from one of their prodicts to a >> different third party product. >> >> >> >> We just moved away from Cloudpath (we tried Wizard & ES) due to poor >> support experiences and lack of timely updates for new OS challenges. >> >> >> >> For us support is almost as large a challenge as product performance. I >> personally would settle for a little less than ideal performance if there >> is a good support structure backing it up. >> >> >> >> *Bruce Osborne* >> >> *Senior Network Engineer* >> >> *Network Operations - Wireless* >> >> *(434) 592-4229 <(434)%20592-4229>* >> >> *LIBERTY UNIVERSITY* >> >> *Training Champions for Christ since 1971* >> >> >> >> *From:* Wesley Troy Scott [mailto:[email protected]] >> *Sent:* Wednesday, February 21, 2018 5:01 PM >> *Subject:* Ruckus? >> >> >> >> Hello, >> >> >> >> I'm curious about how you are using Ruckus Wireless products on campus. >> Specifically: >> >> >> >> 1. What's the size of your deployment (waps, controllers, users, etc) >> 2. Are you completely Ruckus or do you have a mix of WLAN vendors >> 3. Did you transition to Ruckus from another vendor or was it a >> greenfield deployment >> 4. How does the cost compare to other vendors >> 5. Any concerns about specific use cases >> 6. Anything folks should know when talking about Ruckus >> >> >> >> Thanks to anyone that can throw some light on Ruckus and is willing to >> share their experience with me. I'll take responses off list too if that's >> better for you. >> >> >> >> Sincerely, >> >> >> >> Troy Scott >> >> [email protected] >> >> >> >> ********** Participation and subscription information for this EDUCAUSE >> Constituent Group discussion list can be found at >> http://www.educause.edu/discuss. >> ********** Participation and subscription information for this EDUCAUSE >> Constituent Group discussion list can be found at >> http://www.educause.edu/discuss. >> >> > > > -- > Harry Rauch > Network Analyst > Eckerd College > 4200 - 54th Ave So > <https://maps.google.com/?q=4200+-+54th+Ave+So+St.+Petersburg,+FL+33711&entry=gmail&source=g> > St. Petersburg, FL 33711 > <https://maps.google.com/?q=4200+-+54th+Ave+So+St.+Petersburg,+FL+33711&entry=gmail&source=g> > 727-864-8318 <(727)%20864-8318> > ********** Participation and subscription information for this EDUCAUSE > Constituent Group discussion list can be found at http://www.educause.edu/ > discuss. > > ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss.
