Well, I have no service levels advertised above $65/mo... However, everywhere I go, be there other options or not, I will price to be as competitively as I need to be anywhere. In other words, I make the non-competitive areas priced as well as the competitive.
North East Oregon Fastnet, LLC 509-593-4061 personal correspondence to: mark at neofast dot net sales inquiries to: purchasing at neofast dot net Fast Internet, NO WIRES! ---------------------------------------------------------------------------- - ----- Original Message ----- From: "Bob Moldashel" <[EMAIL PROTECTED]> To: "WISPA General List" <[email protected]> Sent: Thursday, August 25, 2005 5:55 PM Subject: [WISPA] Here's a question for the group..... > OK...You have a customer that is paying $159 month for 256K service. No > other service providers are available in the area except a full T1 for > $599+ per month. 8 Months later cable modem shows up and offers > $79/month for the first year for new sign ups with 3-4 Mb downloads. > Your customer paying $159/month still has 10 months left on his contract > and is looking to cancel saying the service is slow. > > What do you do? > > Do you let the customer out of his contract?? Do you enforce the > contract and possibly loose the customer at the end of the contract? Do > you match cable's price and speed? Do you try to give him a better > package and risk him "jumping ship" anyways? > > I would love to hear everyone's ideas and input. > > -B- > > -- > Bob Moldashel > Lakeland Communications, Inc. > Broadband Deployment Group > 1350 Lincoln Avenue > Holbrook, New York 11741 USA > 800-479-9195 Toll Free US & Canada > 631-585-5558 Fax > 516-551-1131 Cell > > -- > WISPA Wireless List: [email protected] > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: [email protected] Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
