Title: Insurance / Service Plan Offerings
Hi,

We retain ownership of the CPE, so when it goes bad, we replace it free of charge. If they are out of contract, we have them sign a new 12 month contract and they get it for free.

Travis
Microserv

JohnnyO wrote:

We're coming into our 3rd year of operation soon. I am curious how others are doing combat against the replacement / repair / service call costs associated with having to replace CPE end equipment.

I was thinking about offering a service plan like DirecTV / Cellular Companies etc, but not sure how to introduce or impiliment this.

Help and suggestions would be appreciated.

Regards,

JohnnyO

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