Good Thoughts, Tom.  I had been thinking along similar lines.  
where do we get such an animal.

Ron Wallace

---- Original message ----
>Date: Tue, 15 Nov 2005 21:11:35 -0500
>From: "Tom DeReggi" <[EMAIL PROTECTED]>  
>Subject: Re: [WISPA] How to keep track of appointments  
>To: "WISPA General List" <wireless@wispa.org>
>
>These all look cool for Open source of doing what Goldmine or Outlook 
>already do, jsut with a few more features. But the problem with these 
is 
>they are not industry specific and are really individual centered.
>
>Managing installtion and sales leads in the WISP industry is much 
different. 
>Each sales lead is a project in itself. (close deal, do pre-qual 
survey, do 
>site cisit survey, get antenna approval from landlord, start install, 
>progress on install, order product for install, etc). All leads should 
come 
>to a central queue for all to view and follow up on, and then able to 
be 
>assigned, but still viewed globally. But onced assigned, it should not 
be 
>bulked in with tasks that are truly personal that shouldn't be viewed 
from 
>others.  I believe there are more categories than jsut task, 
appointment, 
>project, etc.   In addition should add, tech support request, 
installation 
>schedule, onsite service schedule, without combining them to the 
generic 
>categories of tasks and appointments.  Where as a true sales 
appointment 
>would ahve different tracking and scheduling needs than an installtion 
>appointment, etc.  Thats the problem with these generic type of 
systems. 
>I'd like to see something customized specifically for the processes of 
a 
>WISP.
>
>Tom DeReggi
>RapidDSL & Wireless, Inc
>IntAirNet- Fixed Wireless Broadband
>
>
>----- Original Message ----- 
>From: "Peter R." <[EMAIL PROTECTED]>
>To: "WISPA General List" <wireless@wispa.org>
>Sent: Tuesday, November 15, 2005 8:02 PM
>Subject: Re: [WISPA] How to keep track of appointments
>
>
>> danlist wrote:
>>
>>>SugarCRM is good, so is vtiger crm which is based on the sugar crm 
code
>>>
>>>Dan
>>>
>> SugarCRM is the basis for SalesForce.com.
>> SugarCRM can be purchased in a hosted per user fashion that you can 
access 
>> anywhere.
>>
>> Outlook/PDA works.
>>
>> Mozilla has a calendar function. (Project Sunbird as a stand-alone).
>>
>> There is a lot of groupware / collaboration ware, but as a one-man 
XP 
>> shop, I have a wild idea.
>> Use a Virtual Assitant (www.assistu.com).
>> A VA can take/make your appointments (log them on Yahoo calendar), 
take 
>> your calls, do your books, etc.
>> Better than hiring a full-time person.
>>
>> Drop me a note if you want more info.
>>
>> Regards,
>>
>> Peter
>> RAD-INFO, Inc. - NSP Strategist
>> We Help ISPs Connect & Communicate
>> 813.963.5884
>> http://4isps.com
>>
>> ISP Expo in Tampa, Dec. 9 & 10
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>
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Ron Wallace
Hahnron, Inc.
220 S. Jackson St.
Addison, MI 49220

Phone:  (517) 547-8410
Mobile:  (517) 605-4542
e-mail:   [EMAIL PROTECTED]
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