Good Thoughts, Tom. I had been thinking along similar lines. where do we get such an animal.
Ron Wallace ---- Original message ---- >Date: Tue, 15 Nov 2005 21:11:35 -0500 >From: "Tom DeReggi" <[EMAIL PROTECTED]> >Subject: Re: [WISPA] How to keep track of appointments >To: "WISPA General List" <firstname.lastname@example.org> > >These all look cool for Open source of doing what Goldmine or Outlook >already do, jsut with a few more features. But the problem with these is >they are not industry specific and are really individual centered. > >Managing installtion and sales leads in the WISP industry is much different. >Each sales lead is a project in itself. (close deal, do pre-qual survey, do >site cisit survey, get antenna approval from landlord, start install, >progress on install, order product for install, etc). All leads should come >to a central queue for all to view and follow up on, and then able to be >assigned, but still viewed globally. But onced assigned, it should not be >bulked in with tasks that are truly personal that shouldn't be viewed from >others. I believe there are more categories than jsut task, appointment, >project, etc. In addition should add, tech support request, installation >schedule, onsite service schedule, without combining them to the generic >categories of tasks and appointments. Where as a true sales appointment >would ahve different tracking and scheduling needs than an installtion >appointment, etc. Thats the problem with these generic type of systems. >I'd like to see something customized specifically for the processes of a >WISP. > >Tom DeReggi >RapidDSL & Wireless, Inc >IntAirNet- Fixed Wireless Broadband > > >----- Original Message ----- >From: "Peter R." <[EMAIL PROTECTED]> >To: "WISPA General List" <email@example.com> >Sent: Tuesday, November 15, 2005 8:02 PM >Subject: Re: [WISPA] How to keep track of appointments > > >> danlist wrote: >> >>>SugarCRM is good, so is vtiger crm which is based on the sugar crm code >>> >>>Dan >>> >> SugarCRM is the basis for SalesForce.com. >> SugarCRM can be purchased in a hosted per user fashion that you can access >> anywhere. >> >> Outlook/PDA works. >> >> Mozilla has a calendar function. (Project Sunbird as a stand-alone). >> >> There is a lot of groupware / collaboration ware, but as a one-man XP >> shop, I have a wild idea. >> Use a Virtual Assitant (www.assistu.com). >> A VA can take/make your appointments (log them on Yahoo calendar), take >> your calls, do your books, etc. >> Better than hiring a full-time person. >> >> Drop me a note if you want more info. >> >> Regards, >> >> Peter >> RAD-INFO, Inc. - NSP Strategist >> We Help ISPs Connect & Communicate >> 813.963.5884 >> http://4isps.com >> >> ISP Expo in Tampa, Dec. 9 & 10 >> -- >> WISPA Wireless List: firstname.lastname@example.org >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ >> >> >> -- >> No virus found in this incoming message. >> Checked by AVG Free Edition. >> Version: 7.1.362 / Virus Database: 267.13.1/169 - Release Date: 11/15/2005 >> >> > >-- >WISPA Wireless List: email@example.com > >Subscribe/Unsubscribe: >http://lists.wispa.org/mailman/listinfo/wireless > >Archives: http://lists.wispa.org/pipermail/wireless/ Ron Wallace Hahnron, Inc. 220 S. Jackson St. Addison, MI 49220 Phone: (517) 547-8410 Mobile: (517) 605-4542 e-mail: [EMAIL PROTECTED] -- WISPA Wireless List: firstname.lastname@example.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/