Brian Rohrbacher wrote:
This is something I don't get. What is the difference between me
generating the bill, emailing it out, and them printing
it.....vs........me generating the bill.......me printing it
out........letting snail mail pick it up.
It's the same. Both times it is generated, printed, and mailed. I
don't paper bill. I just tell them to push print.
There are whole business processes with checks and balances surrounding
paper bills. There are no such processes for electronic bills in most
firms. If the revenue is worth your while you will send a paper bill.
It is hard to believe we are all so different in our operations. Is
there not something available somewhere out there that would work for
most? How can we get anything done as an industry in we all have to
invent our own wheel from scratch.
Well, I hope it is obvious that I need a "WISP services" service,
because I do. The things that scares me about dboss services is it's
not mine. It'd be nice to be able to have some program that does all
the "WISP services" but is installed on my server in my data center
and only I have access. That way no one can mess it up for me and no
one can keep me out.
Actually, most WISPs are quite different from one another since most
have never scaled to the point where they have documented, standardized,
repeatable processes. Most have one or more experts that keep the whole
thing together. The few operators who have scaled (we haven't) probably
already have most of the systems in place they need (we do). Therefore,
the market is small WISPs who don't have much money in the first place
and tend to have NIH syndrome. As a former software guy I can tell you
that such a market isn't very attractive.
-Matt
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