chris cooper wrote:
How do the rest of you compensate tech staff for on call duties? We have an on call tech that monitors network remotely throughout weekend and is responsible for rolling to tower/major customer in case of outage.

Put 'em on salary, that way you can work them as much as you want without guilt. ;)

I'm not a tower climber, but I'm the one on-call pretty much all the time. In the event of a big problem, I'll usually triage it (drive to the tower, see if it's just a power outage or something else I can't easily fix), and if it's something for which we need the tower guy, I call him (and he gets normal overtime pay).

David Smith
MVN.net
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