Hi,
I would have to agree. PacWireless has done a great job with their
antenna products over the past 5 years. We have never had a "bad"
antenna out of the box, and they have always worked as advertised, and
they are affordable.
However, they are not perfect. Their 5.3ghz 10dbi omni had problems 6
months ago by not being properly grounded inside the antenna... causing
wireless cards to blow with the slightest amount of static in the air.
Last, they started making a 24V PoE injector for Trango products. It
provided grounding by use of a 3 prong power cable. We started replacing
many of our problem locations with these injectors... however, when we
replaced the one farthest from our office (of course), it blew up the
radio. We then tested the unit and found it was putting out 50+VDC
rather than 24V. The issue was my tech did not have a spare radio with
him, and it required a 2.5 hour drive each way, with a bucket truck, up
the backside of the steepest ski hill in America, to replace the radio.
Ben took care of us, and made it right, but there was a real problem
with those original injectors.
We will continue to use them for almost all of our antenna needs. They
have great customer service and a great product.
Travis
Microserv
P.S. Ski hill info: www.snowking.com
Mac Dearman wrote:
I am under the notion that Pacific Wireless/Cush Craft is due some
recognition, serious back patting and an all around "ata boy - good job."
Some of us say Trango - some say Alvarion, some say StarOS and some of us
say MikroTik, but I think 90% of us all say PACWIRELESS! We dressed out
another water tower yesterday with the usual stuff for us which consists of
4 - 95* Hpol PacWireless sectors, 1 - 29dbi PacWireless 5.x grid, 1 -
PacWireless 32db dish w/radome and a PacWireless 12dbi w/3* electric down
tilt Omni for backup as well as 7 RB532A enclosed in (Naturally) 7
PacWireless hinged enclosures with (yes) 7 PacWireless lightening arrestors.
When I pulled out my camera to document the install - - I realized all my
towers are dressed with GOBS of PacWireless antennas. On my 1.5 hour drive
home from that tower I started thinking "how many other manufacturers'
antennas do I have installed on my network?" Not counting the Trango dual
polarized there were a total of two other antennas that were not
PacWireless.
My point is this - I buy PacWireless every time without ever giving quality
a thought as I have so much experience with Pacific Wireless Products in the
past that its never been a question. I have completely taken Pacific
Wireless for granted as I have never had an antenna bought from them that
gave me trouble. That is saying a lot in my book as I have to look and think
when ordering radios, SBC's, CPE...ETC.
Ben - My hat is off to you and your Company! You have made it into my
Antenna "HALL OF FAME" and I am a true Pacific Wireless fan. Thanks for the
great products and keep up the good work. You have enabled so many of us to
build a fine network, offer multiple services over our infrastructure and
built in reliability as well as affordability! We will be looking at you to
keep up with "whatever" is new and fang dangled for the industry in the
future.
Thanks for ALL THAT DONATED HURRICANE GEAR TOO!!! It is ALL still up and
running today serving many on the Mississippi Gulf Coast.
THANKS!!
Mac Dearman
Maximum Access, LLC.
Rayville, La.
www.inetsouth.com
www.radioresponse.org (Katrina relief)
www.mac-tel.us (VoIP sales)
318.728.8600
318.728.9600
318.303.4182
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