One of my kids bought a game the other day. Wal-Mart had it at $x. A block away we found the same game, brand new for almost half the price of Wal-Mart.

We so rarely shop there anymore. Used to drop $400 to $500 per trip with house stuff, clothes, groceries etc. We finally got fed up with the attitudes of the other shoppers and employees. Now we grocery shop (when we go out of Odessa to do it) at Safeway and spend the same money. We'll get clothes from a clothing store, pay around the same price but get twice the quality.

Wal-Mart was great when we had no choices and didn't know any better. Now, just like my business, my household has grown up a lot!


----- Original Message ----- From: "Peter R." <[EMAIL PROTECTED]>
To: "WISPA General List" <>
Sent: Saturday, January 27, 2007 3:46 PM
Subject: Re: [WISPA] Service Offerings - Competing

Blake Bowers wrote:

Actually, Walmart has made most of its money by providing the CONSUMER with
what the CONSUMER wants.

Walmart fills only what the consumer wants. That is how they make money,
by meeting those consumer needs/desires.  When a customer wants
an apple for ten cents, you don't fulfill those needs by offering an orange for
twenty cents!

Actually, are they supplying what a consumer wants?
Or simply offering low prices?
Don't confuse the 2.

Many people want cheaper - or the perception of cheaper.
When you are selling commodities, it usually does come down to price.

Yet Target sells many of the same items and has a much higher check out average per customer. Customer service, neatness, variety, and plain ole English are all things missing from Walmart, IMO.

At what point does that model - of dropping prices - stop working?
(I have noticed that Walmart is often not the cheapest.)
And this model only works when you can capture market share.

- Peter

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