>that we MUST put PRINTED information in the > hands of our installers on the equipment that we use (
When you are done with that printed guide, why not post it to the Forum :-) Tom DeReggi RapidDSL & Wireless, Inc IntAirNet- Fixed Wireless Broadband ----- Original Message ----- From: "Mark Nash" <[EMAIL PROTECTED]> To: "WISPA General List" <[email protected]> Sent: Wednesday, June 11, 2008 10:42 AM Subject: Re: [WISPA] star os config help- clarifying my message >I agree with you, Marlon on the documentation/ease-of-use. I gave up using > Tranzeos for StarOS because of its flexibility and powerful boards and the > atheros driver available creating an environment with extremely low > latency. > > Tranzeos were/are super-easy. With StarOS, I've gotten over alot of the > learning curve, but there is still more to learn. It's for geeks...but > once > you're there, you're in pretty good shape. > > My biggest issue as of late is that I have a problem remembering which > power > supply goes to which board, and remembering which of two ethernet ports is > the PoE port on each different type of board. > > Documentation for StarOS and the equipment it supports is lacking. Just > last week I told our engineer that we MUST put PRINTED information in the > hands of our installers on the equipment that we use (what power supply to > use, which is the PoE ports, which boards can handle the high-powered > cards > and how many, etc). > > The equipment and software is very very good, but you have to be at least > a > semi-geek to understand it. > > Mark Nash > UnwiredWest > 78 Centennial Loop > Suite E > Eugene, OR 97401 > 541-998-5555 > 541-998-5599 fax > http://www.unwiredwest.com > ----- Original Message ----- > From: "Marlon K. Schafer" <[EMAIL PROTECTED]> > To: "WISPA General List" <[email protected]> > Sent: Wednesday, June 11, 2008 8:31 AM > Subject: Re: [WISPA] star os config help- clarifying my message > > >> I have more and more trouble justifying the cost of any product with a >> "steep learning curve". There's just no reason for gear to not have a >> simple and advanced mode these days. >> >> And there's no reason for documentation that doesn't cover simple > questions. >> >> There's no reason to NOT have a quick start guide. >> >> There's no reason to have a box that doesn't do something right out of >> the >> box (this one shipped with all wireless ports disabled!). >> >> There's no reason to not have the option of picking up the phone and > getting >> some help to get started. Now I'm DAYS into a project that should have >> taken just a few minutes. There was no documentation in the box. Not > even >> the web site address, had to Google for it. There is no tech support > number >> on the web site. >> >> I guess if a company wants to stay small, have a small user base etc. >> this >> is all good. You only get really tech savvy customers. Something that > I'm >> not when it comes to routing and command line. I've got a very lean fast >> growing company. I have over a dozen brands of hardware deployed. They > all >> do things differently. I have long ago given up on trying to memorize >> all >> of this crap. If it's not completely self explanatory (like 802.1d > bridging >> actually turning on bridging!!!!) I don't have time to play with the >> gear. >> It doesn't really matter how good it is. >> >> For the record I've got the same bitch with MT. I can do a little bit > more >> with them because they at least have a decent gui. But most of what I do >> with them is due to Butch's help. He's great but having to hire him all > of >> the time raises the cost of the gear by a lot. All because I don't have > the >> option of a Linksys simple setup option!!!! Dumb. Very dumb. >> >> Alvarion has work to do too. They use strange names for functions. >> Don't >> give "typical" levels as examples right in the software. I mean really, > how >> am I supposed to know if 10, 1000 or -50 is a good number to try for >> interference mitigation? And which settings would I tweak for which > things? >> Who the heck has time to read yet another 150+++ page manual? Put the >> basics right in the software! >> >> sigh >> marlon >> >> ----- Original Message ----- >> From: "George Rogato" <[EMAIL PROTECTED]> >> To: "WISPA General List" <[email protected]> >> Sent: Wednesday, June 11, 2008 6:56 AM >> Subject: Re: [WISPA] star os config help- clarifying my message >> >> >> > Not really trying to defend star. The documentation issue has been >> > around since Adam met Eve. >> > >> > The learning curve appears to be steep, but in fact, there is pretty >> > good documentation. >> > If you search the forums, you will pretty much find anything you need >> > to >> > know. Trick is first searching the forums. >> > Then there is Tog's WiKi that is pretty good. >> > Tog has put a lot of time into the WiKi and helping others with their >> > star stuff. >> > >> > One thing I might add, one reason it's hard to document star, it's >> > always changing, and how do you document l7 filtering or isc dhcp > easily? >> > >> > Fortunately Tog and a few other smart guys hang out there and try to >> > offer their help when they can. >> > >> > Good luck Ralph. >> > >> > George >> > >> > ralph wrote: >> >> I just re-read it and need to clarify. >> >> I put addresses from the same subnet on all interfaces because it > seemed >> >> that an address was required per the blanks to fill in. It was never >> >> documented to only put an address on one interface. >> >> With other products, you don't really program the other interfaces, so >> >> you >> >> aren't inclined to make that mistake. >> >> >> >> >> >> >> >>> ------------------------------------------------------------------------- > ------- >> >> WISPA Wants You! Join today! >> >> http://signup.wispa.org/ >> >>> ------------------------------------------------------------------------- > ------- >> >> >> >> WISPA Wireless List: [email protected] >> >> >> >> Subscribe/Unsubscribe: >> >> http://lists.wispa.org/mailman/listinfo/wireless >> >> >> >> Archives: http://lists.wispa.org/pipermail/wireless/ >> > >> > >> >> -------------------------------------------------------------------------- > ------ >> > WISPA Wants You! Join today! >> > http://signup.wispa.org/ >> >> -------------------------------------------------------------------------- > ------ >> > >> > WISPA Wireless List: [email protected] >> > >> > Subscribe/Unsubscribe: >> > http://lists.wispa.org/mailman/listinfo/wireless >> > >> > Archives: http://lists.wispa.org/pipermail/wireless/ >> >> >> >> -------------------------------------------------------------------------- > ------ >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> -------------------------------------------------------------------------- > ------ >> >> WISPA Wireless List: [email protected] >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ >> > > > > > -------------------------------------------------------------------------------- > WISPA Wants You! 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