Mac, Kick me off an email off list. joe dot miller at dslbyair dot com. I have a question for you.
Did not mean to hi jack the thread. Joe --- On Wed, 10/8/08, Mac Dearman <[EMAIL PROTECTED]> wrote: > From: Mac Dearman <[EMAIL PROTECTED]> > Subject: Re: [WISPA] deliberant/ligowave > To: "'WISPA General List'" <[email protected]> > Date: Wednesday, October 8, 2008, 7:58 AM > I too will have to give "props" to > Deliberant's support. > > We recently came in to several areas where a company had > folded up shop > after their USDA grant money ran out. They had 90% > Deliberant gear and we > were trying to re-use the customers current radios so there > wouldn't be such > an expense on these folks who were left "holding the > bag" and no internet > service available to them. To make a long story short - - > Sharon (our > Secretary, accountant, receptionist, install scheduler, > tech support person, > payroll dept, accounts receivable dept and mother of all my > children) called > Deliberant (specifically Caleb) who so graciously sent > firmware and led het > through the process of being able to reuse their radios. It > goes a long way > to these country folks who were already overcharged for > these radios to NOT > have to buy a new CPE or pay a large install fee when they > have already been > down that road. The former company had given > "wireless" a black eye in these > towns and Deliberants support helped the recover the > wireless name when we > were able to get them all back on line for a minimal $$ to > the end user. > > Thanks Caleb!! > > > Mac Dearman > > > > > > > > > -----Original Message----- > > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On > > Behalf Of Joe Miller > > Sent: Tuesday, October 07, 2008 9:03 AM > > To: WISPA General List > > Subject: Re: [WISPA] deliberant/ligowave > > > > I knew Caleb was lurking around here somewhere. > > > > I have been buying equipment from Caleb (Deliberant) > for a number of > > years. I have always been able to call him when I have > an issue with a > > radio. If I leave a messege on his voice mail, he > always calls me back. > > Even if it is after his business hours, I have gotten > returned calls > > from Caleb. I have stayed with this company because of > this. I haven't > > found any company that has better customer service > than > > Deliberant/Ligowave. I have bought equipment from > other companies, but > > it takes days for resolving an issue with the > equipment. I do not have > > the time or patience for slow technical support. Or > find out that I > > have to go further up the totum pole to get the next > tier support. With > > Caleb...the buck stops with him. > > > > Disclaimer: I have not been paid for these statements. > I am not telling > > you anything you do not already know if you have any > history with this > > company. > > > > DSLbyAir, LLC > > > > > > --- On Mon, 10/6/08, Caleb Knauer > <[EMAIL PROTECTED]> wrote: > > > > > From: Caleb Knauer <[EMAIL PROTECTED]> > > > Subject: Re: [WISPA] deliberant/ligowave > > > To: "WISPA General List" > <[email protected]> > > > Cc: "Deliberant Support" > <[EMAIL PROTECTED]> > > > Date: Monday, October 6, 2008, 6:30 PM > > > Hey Marlon, > > > > > > I wanted to reply to this to you and on the lists > to answer > > > your > > > questions and make some things clearer, as there > are some > > > points of > > > confusion that can definitely be cleared up (now > and going > > > forward) on > > > our part. > > > > > > Deliberant and Ligowave are sister companies. > Originally > > > our new CPE > > > offerings were going to be launched on the > Ligowave side of > > > the house, > > > but we decided to move all of the standards > (802.11) stuff > > > to Deliberant > > > and focus Ligowave on the proprietary (PTP, PTMP, > Mesh) > > > solutions. The > > > first round of gear shipped with the Ligowave FCC > stickers > > > as the > > > updated Deliberant ones were not available yet, > hence the > > > different > > > stickers. Everything now has Deliberant stickers > on them. > > > > > > > > > VPOL is with the cat5 connector pointing down, > you are > > > correct. HPOL is > > > with the cat5 connector to the side (rotated > 90*). > > > Confusing, yes, and > > > the stickers should be here soon. > > > > > > We do need to add the instructions for the cat5 > connector > > > and the > > > support number to the quick start guide. The > first one is > > > always the > > > trickiest! > > > > > > The support number is the main number at > 800-742-9865, and > > > it is open > > > 9-5 Eastern. My direct extension is in my > signature. > > > > > > We are completely overhauling the GUI with a Flex > backend > > > that is much > > > faster. We have a beta available, so contact me > offlist if > > > you are > > > interested. > > > > > > RSSI value listed on the Status page is basically > the > > > difference between > > > received signal and the noise floor. So if you > have an > > > RSSI value of > > > 40, there is 40dB between the noise floor and > what you are > > > receiving. > > > We have plans to add the actual received level > (in dB) to > > > the Status > > > page soon, and until then if you do a Site Survey > on the > > > Tools page you > > > can see the levels there as well. > > > > > > Bridge mode should work, but I have some ideas. > Shoot me > > > your IP info > > > offlist (radio, gateway, rest of the local > network segment, > > > etc) and we > > > can troubleshoot. > > > > > > When you enable Router mode, a Firewall tab > should appear > > > that will > > > allow you to port forward. > > > > > > Any other questions, please feel free to ping me > offlist or > > > give me a > > > ring at my number and extension in my signature. > We > > > appreciate the > > > feedback and look forward to your (and everyone > else's) > > > assistance in > > > improving our products. > > > > > > Thanks, > > > Caleb > > > > > > =================== > > > Caleb Knauer > > > Deliberant LLC > > > > > > 800.742.9865 x 206 > > > [EMAIL PROTECTED] > > > http://www.deliberant.com > > > > > > > > > -----Original Message----- > > > From: [EMAIL PROTECTED] > > > [mailto:[EMAIL PROTECTED] On > > > Behalf Of Marlon K. Schafer > > > Sent: Monday, October 06, 2008 6:35 PM > > > To: [EMAIL PROTECTED] > > > Cc: WISPA General List > > > Subject: [WISPA] deliberant/ligowave > > > > > > Hi All, > > > > > > I just installed my first radio from these guys. > (Anyone > > > know if it's > > > the > > > same company????) I'm tossing out my very > first > > > thoughts as I'm still > > > at > > > the customer's location, this is as raw as > it'll > > > get. > > > > > > First thing I noticed was a box that said > Deliberant and a > > > radio that > > > said > > > LigoWave. Probably the same company but it would > be nice > > > if the > > > stickers > > > matched. > > > > > > Next, no polarity marking of any kind on it. My > guess of > > > vertical being > > > all > > > stickers and connectors down seems to be correct. > > > > > > Nothing tells you how to put the outdoor > connector > > > together. I've done > > > them > > > before so I knew which way to put that tapered > gasket in, > > > but my first > > > time > > > I'm not sure I'd have gotten it right. > > > > > > No tech support phone number in the manual. If > it's > > > there I couldn't > > > find > > > it. > > > > > > The interface is slow. Definitely God's gift > to the > > > hourly wage guy. > > > > > > I'm trying this unit at a location that runs > VPN and > > > VoIP out of a home > > > office. Ever since I installed an MT AP her > Tranzeo CPQ > > > unit does the > > > disconnect thing and drops her calls and > connections. > > > Speeds are good, > > > pings are good etc. But stuff just don't > work. A > > > Ubiquity at this > > > location > > > worked just fine till it decided it wasn't > going to > > > listen to the AP > > > anymore > > > (-90 or worse rssi when the replacement Tranzeo > CPE unit > > > had -65ish). > > > > > > This unit has a 40rssi. Whatever THAT means. I > sure hate > > > those random > > > signal level meters. Give me the dB so that I > can do a > > > better job of > > > troubleshooting. > > > > > > Never did get this unit to pass data in bridge > mode. It > > > would connect > > > but I > > > couldn't get more than 1 ping at a time to > go. Web > > > pages would start > > > but > > > not load. In router mode it works fine. > > > > > > Router mode has no port forwarding options. Not > an issue > > > this time, but > > > > > > without a working bridge mode I'll have to be > careful > > > where they get > > > used. > > > > > > The hardware was easy to set up. No instructions > offered, > > > but none > > > needed > > > (other than the polarity sticker that needs to be > there). > > > > > > Speeds are good. Seeing 7 to 9 megs down and up. > Just > > > like the > > > original > > > Tranzeo CPQ radio gives. > > > > > > Now to see if it'll stay connected and give > stable > > > service to the > > > customer. > > > > > > laters, > > > marlon > > > > > > > > > > > > > --------------------------------------------------------------------- > > --- > > > -------- > > > WISPA Wants You! Join today! > > > http://signup.wispa.org/ > > > > --------------------------------------------------------------------- > > --- > > > -------- > > > > > > WISPA Wireless List: [email protected] > > > > > > Subscribe/Unsubscribe: > > > http://lists.wispa.org/mailman/listinfo/wireless > > > > > > Archives: > http://lists.wispa.org/pipermail/wireless/ > > > > > > > > > > --------------------------------------------------------------------- > > ----------- > > > WISPA Wants You! Join today! > > > http://signup.wispa.org/ > > > > --------------------------------------------------------------------- > > ----------- > > > > > > WISPA Wireless List: [email protected] > > > > > > Subscribe/Unsubscribe: > > > http://lists.wispa.org/mailman/listinfo/wireless > > > > > > Archives: > http://lists.wispa.org/pipermail/wireless/ > > > > > > > > > > > > > ----------------------------------------------------------------------- > > --------- > > WISPA Wants You! Join today! > > http://signup.wispa.org/ > > > ----------------------------------------------------------------------- > > --------- > > > > WISPA Wireless List: [email protected] > > > > Subscribe/Unsubscribe: > > http://lists.wispa.org/mailman/listinfo/wireless > > > > Archives: http://lists.wispa.org/pipermail/wireless/ > > No virus found in this incoming message. > > Checked by AVG - http://www.avg.com > > Version: 8.0.173 / Virus Database: 270.7.5/1708 - > Release Date: > > 10/6/2008 5:37 PM > > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > -------------------------------------------------------------------------------- > > WISPA Wireless List: [email protected] > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: [email protected] Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
