Yes... I think Bridgemaxx has some issues to work out (especially with
the economy the way it is now) and here's why. Honestly, I'm not sure
what "space" they are trying to compete. They are using Alvarion's
mobile WiMax (2.5ghz) product. We have service at our office from it
and it's horrible. We are only about 1.5 miles from one of their towers
and the best speed we have seen is 800k down x 400k up. Latency is
horrible as well (usually around 100ms).
In our area (population 51,000) they installed base stations on four
towers. They used 18ghz Ceragon radios and created a "ring" around the
city. So just the cost on the backhauls and Base stations is probably
over $300,000. Then every single CPE is over $400. We are starting to
see a lot of their radios have to be "professionally" installed
(meaning a truck roll). I thought the whole idea was no truck roll?
Seems to remove the "mobile" part of the service. Then they are
charging $29.95 per month for service plus $4 per month for the modem
rental. I'm not sure how they ever plan to break-even on their
investment when they had to spend MILLIONS to buy the 2.5ghz license
from the previous company ($7 million is the rumor).
Then, they aren't truly mobile. If you stay within each city, you can
get service by just plugging in the modem... but you can't drive down
the freeway and get anything... so they seem to be in the middle
between fixed wireless (WISP) and truly mobile (cell providers).
My emails about a year ago indicated I was pretty sure they were in it
for the "short haul"... meaning they would build it up enough to get
someone like Clearwire or Sprint to come buy it. Now with everything
else going on (economy, stock market, politics, mergers, etc.) I don't
see that happening any time soon... so they may be in serious trouble
shortly.
Just my $.02 worth.
Travis
Microserv
Chuck McCown - 3 wrote:
Found this letter about Bridgemaxx:
Not that you care or this message will get to anyone with proper authority
to do something ... Your service is getting overloaded and not usable at 224
West Central in Missoula Montana. It's not my set up because it is happening
to everyone in the community. Your getting a bad name and your commercials
are adding fuel to the fire. Last night the service was down and since I
got a bill this morning I thought I would write and bitch about the terrible
service. When there is a viable alternative in Missoula tons of customers
will jump ship unless you do the right thing now.
----- Original Message -----
From: "Chuck McCown - 3" <[EMAIL PROTECTED]>
To: "WISPA General List" <[email protected]>
Sent: Sunday, November 02, 2008 11:20 AM
Subject: Re: [WISPA] heavy usage customers
Well that is a testimony to your quality of service for sure.
Now, if you were using Canopy your customers would be even happier!
----- Original Message -----
From: "Travis Johnson" <[EMAIL PROTECTED]>
To: "WISPA General List" <[email protected]>
Sent: Sunday, November 02, 2008 11:07 AM
Subject: Re: [WISPA] heavy usage customers
I have Qwest DSL, CableOne, another WISP (doing "up to 4meg" for $29.95
with Canopy), and a licensed WiMax (2.5ghz) provider (doing "up to
2meg", mobile, for $29.95). I have a lot of competition... and yet we
have no sales people, no real advertising campaign, and more installs
than we can keep up with each month.
Travis
Microserv
Chuck McCown - 3 wrote:
You must not have competitors. I have both Qwest and Comcast giving
away
multi megabit starting at $15.95
----- Original Message -----
From: Travis Johnson
To: WISPA General List
Sent: Sunday, November 02, 2008 10:53 AM
Subject: Re: [WISPA] heavy usage customers
I guess that's my point... why offer more bandwidth than you have to?
Most people don't need more than 1meg, and that's our most popular
package for $39.95 per month (total, no modem rental fee, etc.). Why
give
away the farm if you don't have to? :)
Travis
Microserv
RickG wrote:
Wow, with all that bandwidth, I'm surprised you dont offer higher
speeds.
Technically speaking, the download & upload price is the same. From a
cost standpoint, I allocate the download & upload separately because I
am "forced" to pay dearly ($1200/month) to AT&T for my dual T1's which
are required for "decent" upload speeds. Right now, my traffic is
split so all port 80 traffic flows though the 4Mbps x 2Mbps connection
through Time Warner which runs over $500/month. This works fairly well
for now since about half the traffic is web browsing. When I bought
this WISP there was no management, monitoring or reporting. I took
care of the management & monitoring and I'm working on the reporting.
The best thing I've done is replace the StarOS firewall with Mikrotik
and set up traffic priority.
Whew! Lots of work. At any rate, I'm working on my upstream connection
next. I really need to get the cost down.
Thanks! -RickG
On Sun, Nov 2, 2008 at 12:08 PM, Travis Johnson <[EMAIL PROTECTED]> wrote:
Rick,
Yes, all of our packages are symmetrical speeds (same download and
upload).
So if they buy our 512k package, they get 512k down x 512k up all the
time.
They are not "dedicated" connections, but rather you get what you pay
for
connections. We still oversubscribe users on an AP, but only to the
point
where each AP is running around 60% capacity during peak times, thus
leaving
room for bursts, etc. We graph and monitor every single AP (over 200 of
them) and every single user (bandwidth, packets, RSSI, etc.) so we
always
know what's happening on our network.
We currently have three full OC-3 (155Mbps) dedicated connections to the
backbone. On average, we pay $40/meg for bandwidth. Why is your upload
price
different than your download price?
Travis
Microserv
RickG wrote:
Travis,
Nice work! Therefore, you are selling dedicated bandwidth to all of
your customers. In other words, if all your customers run speed test
at the same time they will get what their plan allows. If you dont
mind, I have a few questions:
Is the above scenario true for upload speed as well as download speed?
What are you paying for your upstream connection?
What type of upstream connection do you have?
I'd like to be there and I keep hoping cheap bandwidth comes my way.
When you are paying $150/meg for download and $400/meg for upload, the
business model is tough.
-RickG
BTW: I'd take this offlist if you prefer but I think this is a problem
that many us us small WISP's face.
On Sat, Nov 1, 2008 at 9:30 PM, Travis Johnson <[EMAIL PROTECTED]> wrote:
Every customer can get the speed they are paying for ANY time they run a
speed test. We offer packages from 512k to 2.5meg for residential
customers
and they always get what they pay for (download AND upload, which is the
same for all of our packages).
Travis
Microserv
RickG wrote:
Travis,
If I understand this correctly, you have at least 1Mbps or higher of
bandwidth for every customer?
-RickG
On Sat, Nov 1, 2008 at 12:34 PM, Travis Johnson <[EMAIL PROTECTED]> wrote:
We deliver what the customers pay for. If they purchase a 1Mbps package,
they get 1Mbps 24x7 (with no monthly bit caps). Personally I have never
liked the "up to" speed packages... it's like going to Walmart and
buying milk. You can pay $3 for a full 1 gallon, or you can pay $2 for
"up to" a gallon (without really knowing how much you are going to get,
but it will be somewhere between nothing and a full gallon).
Travis
Microserv
Kurt Fankhauser wrote:
Does anyone else here have customer/s that consume so much bandwidth
that
you have to throttle them down after say 5 minutes of downloading. And
what
do you tell them when they start complaining about the throttled down
speed.
(they don't know your throttling them though)
Kurt Fankhauser
WAVELINC
P.O. Box 126
Bucyrus, OH 44820
419-562-6405
www.wavelinc.com
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