From a vendor perspective, Eje is right.   StarOS has gone through a 
lot of weird stages that lead to alienation of their vendors, and ended 
up settling on a situation where it has a limited number of vendors.  

 From an operators perspective, the software is fantastic.   The 
wireless drivers are rock solid, it has a few unique features that give 
it substantial advantages over the other platforms in specific 
situations and it uses a lot of linux-standard code.   This last element 
is a big advantage in my book, because all of the good documentation and 
deployment methods already in place for Linux systems applies to 
StarOS.   That negates a lot of the need for StarOS specific 
documentation.   I think that it is the best platform for a standards 
based wireless deployment, although a lot of people prefer Mikrotik.   I 
have tried Mikrotik on some fairly large deployments and ended up 
switching back simply because we were getting better results with StarOS.  

As far as support - the forum is your best bet for support.   However, 
there are occasional training sessions, including one this month on the 
24-25th in Las Vegas.   Disclaimer:  I will be one of the trainers.  

Matt Larsen
inventivemedia.net

[email protected] wrote:
> Uhm. Is Cisco not a real manufacturer? Don't you have to pay for design work 
> and training classes and that with them or pay for advanced support there?  
> If you want free support then you could look at things like Dlink or Linksys. 
> You have free support there directly from the manufacturer. 
> Last I heard from StarOS they where a 2 people team doing sales and software 
> development and selling OEM hardware. Some people love their software but 
> some dislike them much. They changed code base three times.  Most support you 
> will get you will find in their forums or on mailing list such as this one. 
> If they have hired on some more and actually trying to get out of the 
> "garage" then we might consider them as a real alternative but when they 
> started selling hardware and become direct competitor and basically gave away 
> their software with hardware sales we stopped support them and sell their 
> products. Never good when a "manufacturer" start directly compete with 
> resellers and distributors. 
>
> /Eje
> Sent via BlackBerry from T-Mobile
>
> -----Original Message-----
> From: "Jerry Richardson" <[email protected]>
>
> Date: Fri, 6 Feb 2009 17:51:20 
> To: WISPA General List<[email protected]>
> Subject: [WISPA] StarOS/Valemount
>
>
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