Thanks for the resplies guys.

I am considering using it for small scale (up to 10) WiFi mesh networks
to cover downtown areas, shoppping malls, hospitailty, and other areas.

Obviously there is a price/support ratio as with any product. If the
product is as solid as you say, it seems that once it's in the air there
is little to be concerned with. The new 4000 radios seem like the best
value there is and would meet our needs.

My concern now is the viability of the company. If they decide they are
done with the product, I don't want to be hosed again. MikroTik seems to
have a much stronger following and there are a lot of support options -
free support on forums and list, and paid support through guys like
Butch. It's the second option that keeps pulling me toward MT. 

Thanks gain.....off to ponder my choices. 
 
__________________________________ 
Jerry Richardson 
airCloud Communications

-----Original Message-----
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of CHUCK PROFITO
Sent: Sunday, February 08, 2009 10:24 AM
To: 'WISPA General List'
Subject: Re: [WISPA] StarOS/Valemount

Is is one heck of a product, it just has a learning curve, and is never
on the 'bleeding edege', and since everybody knows Lonnie's' service
limitations, most users help new users a lot.  And I might add, you are
not locked into only Star OS for SU's.  Short range we have used nanos
and now bullets and other boards, business customers still get Star to
Star.  You are not locked into a Mfg. And you can tailor the tower sites
to fill the needs of the environment, and the Star OS tools are amazing.
If you have a new tower or small repeater site to put up, it may be a
great time for you to learn about it.

Chuck Profito
209-988-7388
CV-ACCESS, INC
cprof...@cv-access.com
Providing High Speed Broadband
to Rural Central California
-----Original Message-----
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Kurt Fankhauser
Sent: Sunday, February 08, 2009 9:51 AM
To: 'WISPA General List'
Subject: Re: [WISPA] StarOS/Valemount

Boy I tell ya what. StarOS was looking like a hell-uv-a great product
back in the days of the Mikrotik/Tranzeo reconnect issues....

Kurt Fankhauser
WAVELINC
P.O. Box 126
Bucyrus, OH 44820
419-562-6405
www.wavelinc.com
 
 
-----Original Message-----
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Mark Nash
Sent: Saturday, February 07, 2009 12:22 PM
To: WISPA General List
Subject: Re: [WISPA] StarOS/Valemount

I'll chime in and say:

1. Great product.  Great performance
2. Forums support is hit and miss.  I've read alot of the forum articles
and

there seems to be alot of arrogance and opinionated views there.
3. I have bad units that Freespace Systems (their US distributor) has
had for months.  When I inquired about them a few weeks ago, I got the
answer "Our JTAG programming system is not working".

So, overall... Good product, very usable, customer service suffers
therefore

we suffer.  If you can handle dealing with things on your own or in the
forums, it's very powerful.

Mark Nash
UnwiredWest
78 Centennial Loop, Suite E
Eugene, OR 97401
http://www.unwiredwest.com
541-998-5555
541-998-5599 fax

----- Original Message -----
From: "George Rogato" <wi...@oregonfast.net>
To: "WISPA General List" <wireless@wispa.org>
Sent: Saturday, February 07, 2009 7:58 AM
Subject: Re: [WISPA] StarOS/Valemount


> Jerry
> There is a lot of products out there now.
>
> Quite a few are members of wispa and I don't want to give a more
> favorable endorsement of one of the other.
>
> I see a lot of wisps happy with the products they use and thats a
great
> thing. I think there is no better time as up till now for choices in
> products that actually work reliably right out of the box.
> But, I don't believe there is a best and the rest worse, I think it's
> the product that fits your business. And a different product for each
> specific need.
>
> Having said all that, I use Star and have no issues with it.
>
> The upgrade software versions that some one else mentioned, is what
you
> expect for a product that never stops trying to make itself better.
> I have systems of star from 6 years back working flawless and systems
> all the way up to the last version working that are ultra stable.
> The latest version in beta 1.4.x is too new for me to mess with. But
> when it gets to maturity, I will probably upgrade to it.
>
> The newest versions have the most advanced features. Those features
when
> added have to have the bugs worked out to get to stable. Only way that
> happens is releasing a broken product and letting the testers find the
> problems, so they can fix them.
>
> Support is all on the forums, and really, if you are used to
programing
> a radio and a router you should have no problems programing and
> configuring a star ap. You just have to be familiar with routing.
>
> If a person is not familiar with configuring a router then they most
> likely will run into problems and need forum help.
>
> The Star-os guys are there for feedback on real issues and bugs and
> deficiencies in their product.
> Helping people figure out how to make to radios talk to each other or
> config ospf bgp or something like that is above and beyond the
> manufacturer's responsibility.
>
> They do offer advice and help and I've seen countless times where they
> have personally logged into their wisps systems to help them out.
>
> Some of the very best support comes from the other users on the
forums.
>
> I don't sell anything and I don't make anything from giving this
> positive feedback.
>
> I just hate to see the wrong opinion be touted about a good product
that
> many of us use.
>
> George
>
>
>
> Jerry Richardson wrote:
>> Comments/experiences please?
>>
>> This product appears to be a bit more refined than some other
solutions
>> and as a real manufacturer there is real support rather than having
to
>> pay for it. Plus it appears to be FCC certified with a number of
>> antennas
>>
>>
>> Jerry Richardson
>> VP Operations
>> 925-260-4119
>> P Please consider the environment before printing this email
>>
>>
>>
>>
>>
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