The power supply is going to be a really big argument, I think. Personally, we take care of that cost (as it is in essence part of the SU/SM/CPE).
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer On Thu, Apr 16, 2009 at 5:31 PM, Jerry Richardson <jrichard...@aircloud.com>wrote: > We saw a high failure rate on Breezecom power supplies as well. Didn't > seem to matter if they were on a UPS or not. I think they just overheat > and bake themselves. > > > > > __________________________________ > Jerry Richardson > airCloud Communications > > -----Original Message----- > From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On > Behalf Of my_em...@webjogger.net > Sent: Thursday, April 16, 2009 2:27 PM > To: WISPA General List > Subject: Re: [WISPA] How much to charge for a truck roll > > Thanks for the info guys. > > We have a lot of cases where the power supply goes bad. Is that > classified as being caused by the customer? Out where are, the power > fluctuates a lot. We encourage people to get a UPS, but not all do. > > > -- > Jon Roux > Webjogger Internet Services > http://www.webjogger.net > 845.757.4000 > > > > Plexicomm Admin wrote: > > > > We never charge a fee if the problem is with the SU, cable, or power > supply. *Unless* the customer caused the problem. Then $65-95/hour + > material. > > > > > > Dan English > > Plexicomm - Internet Solutions > > d...@plexicomm.net | 1.866.759.4678 x103 > > Fax: 1.866.852.4688 | Emergency Support: 1.866.759.9713 > > > > > > > >> -----Original Message----- > >> From: "my_em...@webjogger.net" <my_em...@webjogger.net> > >> To: WISPA General List <wireless@wispa.org> > >> Date: 04/16/09 15:52 > >> Subject: [WISPA] How much to charge for a truck roll > >> > >> I'm just curious what everybody is charging their residential and > >> business customers for a truck roll to fix problems with the wisp > >> subscriber equipment. > >> > >> We've always tried to get the customer to pay something, especially > when > >> we have to replace equipment that goes bad. It's often turns into a > >> whole ordeal where the customer gets mad, threaten to switch > services, > >> etc. We mainly use Alvarion equipment which is pretty reliable, but > when > >> they go bad, they're expensive to replace. > >> > >> Like to hear how others are doing it. > >> > >> Thanks, > >> > >> -- > >> > >> Jon Roux > >> Webjogger Internet Services > >> http://www.webjogger.net > >> 845.757.4000 > >> > >> > >> > >> > >> > ------------------------------------------------------------------------ > -------- > >> WISPA Wants You! Join today! > >> http://signup.wispa.org/ > >> > ------------------------------------------------------------------------ > -------- > >> > >> WISPA Wireless List: wireless@wispa.org > >> > >> Subscribe/Unsubscribe: > >> http://lists.wispa.org/mailman/listinfo/wireless > >> > >> Archives: http://lists.wispa.org/pipermail/wireless/ > >> > > > > > > > > > ------------------------------------------------------------------------ > -------- > > WISPA Wants You! Join today! > > http://signup.wispa.org/ > > > ------------------------------------------------------------------------ > -------- > > > > WISPA Wireless List: wireless@wispa.org > > > > Subscribe/Unsubscribe: > > http://lists.wispa.org/mailman/listinfo/wireless > > > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > > > > > > > > > > > > ------------------------------------------------------------------------ > -------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > ------------------------------------------------------------------------ > -------- > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > > -------------------------------------------------------------------------------- > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
