Is the customer set to Reg or PR in the AP? We've seen similar problems
and switching from Reg to PR fixed this very same problem.

-Cameron

-----Original Message-----
From: [email protected] [mailto:[email protected]] On
Behalf Of Travis Johnson
Sent: Friday, June 12, 2009 11:10 AM
To: WISPA General List
Subject: Re: [WISPA] Need some quick trango help

Replace the radio and see what it does. That's the easiest way to see 
what the problem is.

Travis


Marlon K. Schafer wrote:
> Hi All,
>
> Got a strange one here.
>
> I have a 5830 AP with 4 customers on it.  3 have no complaints, 1 gets
300 
> to 400k downloads and 1000 to 3000 uploads.
>
> All links are less than one mile and are within 1/4 mile of each
other.
>
> Two are right across the street from each other.
>
> Yesterday we had a few strange things happen so I went hunting for the

> cause.  While looking I noticed customer B was my top bandwidth user
and he 
> stayed there for at least 30 minutes.
>
> As a part of trying to get customer A working better I thought I'd try

> turning off customer B (across the street and on the same AP as
customer A). 
> I shut down customer B (oh yeah, all CPE are Fox SE 5800) and ran a
speed 
> test at customer A.  Now they got 6000 down and 5000 up.  Turn
customer B 
> back on and customer A went back down to unusable service.
>
> Here's the strange part, I can run the same speed test at customer B
and 
> they get good speeds all of the time.  8000 to 9000 down, 7000 to 8000
up. 
> Theoretical max on the Trango system.  So I don't think that they are 
> causing this problem due to steady usage.
>
> The only thing that's popping out in my mind is that customer B has a
newer 
> radio (it was replaced last year or so).  Could this somehow be a
firmware 
> issue?
>
> Neither customer has a programmed preference over the other one at the
AP 
> level.  The other two customers on the AP haven't called with
problems.
>
> If anyone can call me with some advice this am I'd sure appreciate it.

> 509.988.0260  Customer A (the nearly dead one) has a big project due
this 
> afternoon and I'm at a loss so far.
>
> Thanks,
> marlon
>
>
>
>
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