Even thought it works great once the other customer's radio is powered down? marlon
----- Original Message ----- From: "Kevin Neal" <[email protected]> To: "WISPA General List" <[email protected]> Sent: Friday, June 12, 2009 8:44 AM Subject: Re: [WISPA] Need some quick trango help Delete both radios out of the sudb and enter them in again. We've had some problems with the 2400 product where their radios don't get the speed that they're supposed to, removing them and adding them back in, with the same CIR/MIR fixes the problem. Out of hundreds of these radios we only have to do this on one every few months. -Kevin On Fri, Jun 12, 2009 at 9:44 AM, Kevin Neal<[email protected]> wrote: > Delete both radios out of the sudb and enter them in again. We've had > some problems with the 2400 product where their radios don't get the > speed that they're supposed to, removing them and adding them back in, > with the same CIR/MIR fixes the problem. Out of hundreds of these > radios we only have to do this on one every few months. > > -Kevin > > > On Fri, Jun 12, 2009 at 9:38 AM, Josh > Luthman<[email protected]> wrote: >> Oh sorry - I reread it and see there was a second customer/radio - not a >> second radio in the same spot. Confused with these A and B variables I >> am. >> >> Do you have forwarding groups on for these customers? If you don't need >> them then definitely leave them all out of any SU to SU groups. >> >> Did you try the power leveling yet? >> >> Josh Luthman >> Office: 937-552-2340 >> Direct: 937-552-2343 >> 1100 Wayne St >> Suite 1337 >> Troy, OH 45373 >> >> "When you have eliminated the impossible, that which remains, however >> improbable, must be the truth." >> --- Sir Arthur Conan Doyle >> >> >> On Fri, Jun 12, 2009 at 11:28 AM, Marlon K. Schafer >> <[email protected]>wrote: >> >>> I thought about that too. But if that were the case turning off the >>> other >>> customer's radio should have no effect right? >>> marlon >>> >>> ----- Original Message ----- >>> From: "Josh Luthman" <[email protected]> >>> To: "WISPA General List" <[email protected]> >>> Sent: Friday, June 12, 2009 8:20 AM >>> Subject: Re: [WISPA] Need some quick trango help >>> >>> >>> > If they're fox units I've got $50 that says the ethernet port on it is >>> > bad. >>> > The last 10 times this happened to me it was always a junk ethernet >>> > card. >>> > >>> > Josh Luthman >>> > Office: 937-552-2340 >>> > Direct: 937-552-2343 >>> > 1100 Wayne St >>> > Suite 1337 >>> > Troy, OH 45373 >>> > >>> > "When you have eliminated the impossible, that which remains, however >>> > improbable, must be the truth." >>> > --- Sir Arthur Conan Doyle >>> > >>> > >>> > On Fri, Jun 12, 2009 at 11:23 AM, Cameron Kilton <[email protected]> >>> wrote: >>> > >>> >> Good call. >>> >> >>> >> -----Original Message----- >>> >> From: [email protected] [mailto:[email protected]] >>> >> On >>> >> Behalf Of Kelly Shaw >>> >> Sent: Friday, June 12, 2009 11:12 AM >>> >> To: 'WISPA General List' >>> >> Subject: Re: [WISPA] Need some quick trango help >>> >> >>> >> Hi, >>> >> >>> >> Just curious. Have you done the "SU POWERLEVELING" command on the AP? >>> >> >>> >> Kelly Shaw >>> >> Kinex Telecom >>> >> PO Box 976 >>> >> Halifax, VA 24558 >>> >> Desk: 434-476-8800 x2400 >>> >> Toll Free: 1.888.392.4804 >>> >> Mobile: 434-579-2113 >>> >> http://www.kinex.net >>> >> >>> >> >>> >> -----Original Message----- >>> >> From: [email protected] [mailto:[email protected]] >>> >> On >>> >> Behalf Of Marlon K. Schafer >>> >> Sent: Friday, June 12, 2009 11:02 AM >>> >> To: WISPA General List >>> >> Subject: [WISPA] Need some quick trango help >>> >> >>> >> Hi All, >>> >> >>> >> Got a strange one here. >>> >> >>> >> I have a 5830 AP with 4 customers on it. 3 have no complaints, 1 gets >>> >> 300 >>> >> to 400k downloads and 1000 to 3000 uploads. >>> >> >>> >> All links are less than one mile and are within 1/4 mile of each >>> >> other. >>> >> >>> >> Two are right across the street from each other. >>> >> >>> >> Yesterday we had a few strange things happen so I went hunting for >>> >> the >>> >> cause. While looking I noticed customer B was my top bandwidth user >>> >> and >>> >> he >>> >> stayed there for at least 30 minutes. >>> >> >>> >> As a part of trying to get customer A working better I thought I'd >>> >> try >>> >> turning off customer B (across the street and on the same AP as >>> >> customer >>> >> A). >>> >> >>> >> I shut down customer B (oh yeah, all CPE are Fox SE 5800) and ran a >>> >> speed >>> >> test at customer A. Now they got 6000 down and 5000 up. Turn customer >>> >> B >>> >> back on and customer A went back down to unusable service. >>> >> >>> >> Here's the strange part, I can run the same speed test at customer B >>> >> and >>> >> >>> >> they get good speeds all of the time. 8000 to 9000 down, 7000 to 8000 >>> >> up. >>> >> Theoretical max on the Trango system. So I don't think that they are >>> >> causing this problem due to steady usage. >>> >> >>> >> The only thing that's popping out in my mind is that customer B has a >>> >> newer >>> >> radio (it was replaced last year or so). Could this somehow be a >>> >> firmware >>> >> issue? >>> >> >>> >> Neither customer has a programmed preference over the other one at >>> >> the >>> >> AP >>> >> level. The other two customers on the AP haven't called with >>> >> problems. >>> >> >>> >> If anyone can call me with some advice this am I'd sure appreciate >>> >> it. >>> >> 509.988.0260 Customer A (the nearly dead one) has a big project due >>> >> this >>> >> afternoon and I'm at a loss so far. >>> >> >>> >> Thanks, >>> >> marlon >>> >> >>> >> >>> >> >>> >> ------------------------------------------------------------------------ >>> >> ---- >>> >> ---- >>> >> WISPA Wants You! 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