Especially so...

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

"When you have eliminated the impossible, that which remains, however
improbable, must be the truth."
--- Sir Arthur Conan Doyle


On Fri, Jun 12, 2009 at 11:52 AM, Marlon K. Schafer 
<[email protected]>wrote:

> Even thought it works great once the other customer's radio is powered
> down?
> marlon
>
> ----- Original Message -----
> From: "Kevin Neal" <[email protected]>
> To: "WISPA General List" <[email protected]>
> Sent: Friday, June 12, 2009 8:44 AM
> Subject: Re: [WISPA] Need some quick trango help
>
>
> Delete both radios out of the sudb and enter them in again.  We've had
> some problems with the 2400 product where their radios don't get the
> speed that they're supposed to, removing them and adding them back in,
> with the same CIR/MIR fixes the problem.  Out of hundreds of these
> radios we only have to do this on one every few months.
>
> -Kevin
>
>
> On Fri, Jun 12, 2009 at 9:44 AM, Kevin Neal<[email protected]>
> wrote:
> > Delete both radios out of the sudb and enter them in again. We've had
> > some problems with the 2400 product where their radios don't get the
> > speed that they're supposed to, removing them and adding them back in,
> > with the same CIR/MIR fixes the problem. Out of hundreds of these
> > radios we only have to do this on one every few months.
> >
> > -Kevin
> >
> >
> > On Fri, Jun 12, 2009 at 9:38 AM, Josh
> > Luthman<[email protected]> wrote:
> >> Oh sorry - I reread it and see there was a second customer/radio - not a
> >> second radio in the same spot. Confused with these A and B variables I
> >> am.
> >>
> >> Do you have forwarding groups on for these customers? If you don't need
> >> them then definitely leave them all out of any SU to SU groups.
> >>
> >> Did you try the power leveling yet?
> >>
> >> Josh Luthman
> >> Office: 937-552-2340
> >> Direct: 937-552-2343
> >> 1100 Wayne St
> >> Suite 1337
> >> Troy, OH 45373
> >>
> >> "When you have eliminated the impossible, that which remains, however
> >> improbable, must be the truth."
> >> --- Sir Arthur Conan Doyle
> >>
> >>
> >> On Fri, Jun 12, 2009 at 11:28 AM, Marlon K. Schafer
> >> <[email protected]>wrote:
> >>
> >>> I thought about that too. But if that were the case turning off the
> >>> other
> >>> customer's radio should have no effect right?
> >>> marlon
> >>>
> >>> ----- Original Message -----
> >>> From: "Josh Luthman" <[email protected]>
> >>> To: "WISPA General List" <[email protected]>
> >>> Sent: Friday, June 12, 2009 8:20 AM
> >>> Subject: Re: [WISPA] Need some quick trango help
> >>>
> >>>
> >>> > If they're fox units I've got $50 that says the ethernet port on it
> is
> >>> > bad.
> >>> > The last 10 times this happened to me it was always a junk ethernet
> >>> > card.
> >>> >
> >>> > Josh Luthman
> >>> > Office: 937-552-2340
> >>> > Direct: 937-552-2343
> >>> > 1100 Wayne St
> >>> > Suite 1337
> >>> > Troy, OH 45373
> >>> >
> >>> > "When you have eliminated the impossible, that which remains, however
> >>> > improbable, must be the truth."
> >>> > --- Sir Arthur Conan Doyle
> >>> >
> >>> >
> >>> > On Fri, Jun 12, 2009 at 11:23 AM, Cameron Kilton <[email protected]>
> >>> wrote:
> >>> >
> >>> >> Good call.
> >>> >>
> >>> >> -----Original Message-----
> >>> >> From: [email protected] [mailto:[email protected]
> ]
> >>> >> On
> >>> >> Behalf Of Kelly Shaw
> >>> >> Sent: Friday, June 12, 2009 11:12 AM
> >>> >> To: 'WISPA General List'
> >>> >> Subject: Re: [WISPA] Need some quick trango help
> >>> >>
> >>> >> Hi,
> >>> >>
> >>> >> Just curious. Have you done the "SU POWERLEVELING" command on the
> AP?
> >>> >>
> >>> >> Kelly Shaw
> >>> >> Kinex Telecom
> >>> >> PO Box 976
> >>> >> Halifax, VA 24558
> >>> >> Desk: 434-476-8800 x2400
> >>> >> Toll Free: 1.888.392.4804
> >>> >> Mobile: 434-579-2113
> >>> >> http://www.kinex.net
> >>> >>
> >>> >>
> >>> >> -----Original Message-----
> >>> >> From: [email protected] [mailto:[email protected]
> ]
> >>> >> On
> >>> >> Behalf Of Marlon K. Schafer
> >>> >> Sent: Friday, June 12, 2009 11:02 AM
> >>> >> To: WISPA General List
> >>> >> Subject: [WISPA] Need some quick trango help
> >>> >>
> >>> >> Hi All,
> >>> >>
> >>> >> Got a strange one here.
> >>> >>
> >>> >> I have a 5830 AP with 4 customers on it. 3 have no complaints, 1
> gets
> >>> >> 300
> >>> >> to 400k downloads and 1000 to 3000 uploads.
> >>> >>
> >>> >> All links are less than one mile and are within 1/4 mile of each
> >>> >> other.
> >>> >>
> >>> >> Two are right across the street from each other.
> >>> >>
> >>> >> Yesterday we had a few strange things happen so I went hunting for
> >>> >> the
> >>> >> cause. While looking I noticed customer B was my top bandwidth user
> >>> >> and
> >>> >> he
> >>> >> stayed there for at least 30 minutes.
> >>> >>
> >>> >> As a part of trying to get customer A working better I thought I'd
> >>> >> try
> >>> >> turning off customer B (across the street and on the same AP as
> >>> >> customer
> >>> >> A).
> >>> >>
> >>> >> I shut down customer B (oh yeah, all CPE are Fox SE 5800) and ran a
> >>> >> speed
> >>> >> test at customer A. Now they got 6000 down and 5000 up. Turn
> customer
> >>> >> B
> >>> >> back on and customer A went back down to unusable service.
> >>> >>
> >>> >> Here's the strange part, I can run the same speed test at customer B
> >>> >> and
> >>> >>
> >>> >> they get good speeds all of the time. 8000 to 9000 down, 7000 to
> 8000
> >>> >> up.
> >>> >> Theoretical max on the Trango system. So I don't think that they are
> >>> >> causing this problem due to steady usage.
> >>> >>
> >>> >> The only thing that's popping out in my mind is that customer B has
> a
> >>> >> newer
> >>> >> radio (it was replaced last year or so). Could this somehow be a
> >>> >> firmware
> >>> >> issue?
> >>> >>
> >>> >> Neither customer has a programmed preference over the other one at
> >>> >> the
> >>> >> AP
> >>> >> level. The other two customers on the AP haven't called with
> >>> >> problems.
> >>> >>
> >>> >> If anyone can call me with some advice this am I'd sure appreciate
> >>> >> it.
> >>> >> 509.988.0260 Customer A (the nearly dead one) has a big project due
> >>> >> this
> >>> >> afternoon and I'm at a loss so far.
> >>> >>
> >>> >> Thanks,
> >>> >> marlon
> >>> >>
> >>> >>
> >>> >>
> >>> >>
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