Fixing it for free is a really bad idea, in my opinion.

$50 is very reasonable and a good price.

What if it had been some scissor happy kid that cut it and not a tree
branch?  Can you really tell the difference what caused the problem
sometimes?  I don't advise doing this stuff for free because that word gets
passed around and when hear free their brain chemistry changes.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

"When you have eliminated the impossible, that which remains, however
improbable, must be the truth."
--- Sir Arthur Conan Doyle


On Mon, Oct 12, 2009 at 11:00 AM, Scott Carullo
<[email protected]>wrote:

> Depends who put it there and why
>
> If u needed it to provide service I'd just fix it
>
> It it was put to hook up another room for cust at their request I'd
> charge time and material
>
> Scott Carullo
> Brevard Wireless
> (321) 205-1100 x102
>
> On Oct 12, 2009, at 10:52 AM, RickG <[email protected]> wrote:
>
> > Here's the scenario: Customer has an aerial ethernet run from his
> > garage to his home. A tree branch fell and cut the line. I told him
> > we'll replace it for a $50 fee. Does this sound fair?
> > Also, does anyone have a fee schedule they use for billable calls?
> > Thanks!
> > -RickG
> >
> >
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