It always best to be pleasant.  Difusses the situation and the customer 
is more likely to learn a little of what you can and can not do for him.

It is always OK to say "Merry Christmas"

Robert West wrote:
> Is it okay to say "Merry Chrismyassmas" to a customer who calls you yelling
> because it's your fault he can't remember his Facebook password?  (Somehow
> I'm blocking his FaceBook password)
>
>  
>
> Just wondering what my options are....
>
>  
>
> Robert West
>
> Just Micro Digital Services Inc.
>
> 740-335-7020
>
>  
>
>
>
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>
>   

-- 
Scott Reed
Sr. Systems Engineer
GAB Midwest
1-800-363-1544 x4000
Cell: 260-273-7239



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