Had an issue at at one customer site.  Emailed the resident and he rebooted
it for his neighbors =)

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

"The secret to creativity is knowing how to hide your sources."
--- Albert Einstein


On Sun, Dec 27, 2009 at 5:47 PM, RickG <rgunder...@gmail.com> wrote:

> Amen to that. How many got calls on Christmas? I had two that were cut off
> because of running bittorrents and they expect me to do work on Christmas
> Day. Not!
> -RickG
>
> On Sun, Dec 27, 2009 at 11:57 AM, Marlon K. Schafer <o...@odessaoffice.com
> >wrote:
>
> > Grin.  I've thought about it.  But you know what?  I'm tired of working
> > 24/7.  I've been at this game since '97.
> >
> > Sometimes a guy just needs to be able to go home and leave work at work.
> > marlon
> >
> > ----- Original Message -----
> > From: "Faisal Imtiaz" <fai...@snappydsl.net>
> > To: "'WISPA General List'" <wireless@wispa.org>
> > Sent: Tuesday, December 22, 2009 10:17 PM
> > Subject: Re: [WISPA] Being Rude to Customers
> >
> >
> > > Hey Marlon,
> > > I am surprised that you are not setup to work from home or remote ?
> > >
> > > Due to all the fun challenges of living in a Metro City, and all the
> > usual
> > > insanity associated with the service provider bussiness, I have a hard
> > > time
> > > functioning without my VPN & Remote Desktop....
> > >
> > > Makes it easier to get to work on time.... (on line)
> > >
> > > :)
> > >
> > > Faisal Imtiaz
> > > Computer Office Solutions Inc. /SnappyDSL.net
> > > Ph: (305) 663-5518 x 232
> > > -----Original Message-----
> > > From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]
> On
> > > Behalf Of Marlon K. Schafer
> > > Sent: Tuesday, December 22, 2009 11:30 PM
> > > To: WISPA General List
> > > Subject: Re: [WISPA] Being Rude to Customers
> > >
> > > We had one call to day and ask us to disable his account.  Apparently
> > > there
> > > were some kids as the house and they weren't listening.
> > >
> > > So, off he went, only to call a few hours later asking for it to be
> > turned
> > > back on.  Naturally it's now after hours and I don't have his IP addy
> > here
> > > at the house....
> > >
> > > Some days ya just gotta love retail work!
> > >
> > > Have a great Christmas!
> > > marlon
> > >
> > > ----- Original Message -----
> > > From: "Robert West" <robert.w...@just-micro.com>
> > > To: "'WISPA General List'" <wireless@wispa.org>
> > > Sent: Tuesday, December 22, 2009 8:33 AM
> > > Subject: [WISPA] Being Rude to Customers
> > >
> > >
> > >> Is it okay to say "Merry Chrismyassmas" to a customer who calls you
> > >> yelling
> > >> because it's your fault he can't remember his Facebook password?
> > >> (Somehow
> > >> I'm blocking his FaceBook password)
> > >>
> > >>
> > >>
> > >> Just wondering what my options are....
> > >>
> > >>
> > >>
> > >> Robert West
> > >>
> > >> Just Micro Digital Services Inc.
> > >>
> > >> 740-335-7020
> > >>
> > >>
> > >>
> > >>
> > >>
> > >>
> > >
> >
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