I have one customer who burns up laptops. Not from overheating or whatever, but from cigarettes. She sits in front of the laptop drinking and smoking and passes out with the cigarette landing on the keyboard or against the screen. Has killed three in the past 2 years that way. Sure, we replace keyboards and lcd panels but eventually it dies from repeated abuse. Or beer being spilled on it. Works for "awhile" until it gets fuzzy inside. Yuck!
Bob- -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of D. Ryan Spott Sent: Tuesday, December 22, 2009 3:34 PM To: WISPA General List Subject: Re: [WISPA] Being Rude to Customers Alcoholism is the leading cause of rude customers. Quite a few customers on our network have a "do not call after 8:3, 9:30, 10:20AM" note because they are totally out of it. Perfectly polite people before that time.. but after... WOW! ryan On Dec 22, 2009, at 12:27 PM, Robert West wrote: > That's funny because I ended up having a conversation pretty much > like that > with the wife. Get a notebook and a pencil, write it down. I took > it upon > myself, after call number 5, to try to login to FaceBook with his > username > and password, password was wrong, reset it, retrieved his email, > changed his > password... yada, yada, yada... (I hate yada, yada, yada, by the > way) > Wife tells me that she thinks he changed it last night when he was > drunk so > that she couldn't get on his account. But after all of that I hear... > "See, I told you it was their fault because he fixed it". *sigh* I > have to > add that they are in their late 60's. > > > Bob- > > > -----Original Message----- > From: [email protected] [mailto:[email protected]] > On > Behalf Of Scottie Arnett > Sent: Tuesday, December 22, 2009 3:11 PM > To: WISPA General List > Subject: Re: [WISPA] Being Rude to Customers > > Send him a gift wrapped notebook and pencil with Merry Chrismyassmas > written > on it from just-micro.com. Include a note saying, "With this, you > should > never have a problem with remembering your passwords, if you just > use it." > > Scottie > > ---------- Original Message ---------------------------------- > From: "Robert West" <[email protected]> > Reply-To: WISPA General List <[email protected]> > Date: Tue, 22 Dec 2009 11:33:43 -0500 > >> Is it okay to say "Merry Chrismyassmas" to a customer who calls you >> yelling >> because it's your fault he can't remember his Facebook password? >> (Somehow >> I'm blocking his FaceBook password) >> >> >> >> Just wondering what my options are.... >> >> >> >> Robert West >> >> Just Micro Digital Services Inc. >> >> 740-335-7020 >> >> >> >> >> >> --------------------------------------------------------------------------- > ----- >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> --------------------------------------------------------------------------- > ----- >> >> WISPA Wireless List: [email protected] >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ >> --- >> [This E-mail scanned for viruses by Declude Virus] >> >> > > Wireless High Speed Broadband service from Info-Ed, Inc. as low as > $30.00/mth. > Check out www.info-ed.com/wireless.html for information. > > > ---------------------------------------------------------------------------- > ---- > WISPA Wants You! Join today! > http://signup.wispa.org/ > ---------------------------------------------------------------------------- > ---- > > WISPA Wireless List: [email protected] > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > > ---------------------------------------------------------------------------- ---- > WISPA Wants You! Join today! > http://signup.wispa.org/ > ---------------------------------------------------------------------------- ---- > > WISPA Wireless List: [email protected] > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ ---------------------------------------------------------------------------- ---- WISPA Wants You! Join today! http://signup.wispa.org/ ---------------------------------------------------------------------------- ---- WISPA Wireless List: [email protected] Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: [email protected] Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
