I had a friend who passed out and let an 8 oz. glass of a White Russian (Baileys, Kaluha, vodka) pour into the keyboard of an IBM 701 (the old "butterfly keyboard").
I popped it open, removed the main and CMOS batteries, and let the warm water in the kitchen sink run through it for an hour then shook it out and poured de-ionized water through it. I placed in the oven at 150 degrees for two days. It worked except for the keyboard had a few keys permanently active. I figured there was still moisture under the conductive silicone keyboard bumps so put it back into the oven for two more days. That fixed it. 150 degrees was as low as the oven could be set and I figured that the spec was about 65 degrees C for storage so we were probably just at the limit. Considering the number of hours, it made sense for that laptop which then cost $4,000. Today, I'd say "buy another." In fact, today, for almost anyone who asks for help fixing a computer, I tell them a new one is cheaper than fixing an old one. I have a stock of clam shell external disk drive shells that I bought for $3 each...about a dozen each of 3 1/2" and laptop-sized, IDE/SATA. I pop their disk out, stick it into the USB of the new computer and tell them to find their crap and copy it over. I'm through playing Mr. Fix-it on friend's and family computers. Once they're done, I tell them to take the drive to their safety box at the bank, out of harm's way, to keep as a backup...a process they, of course, had never done. What's amazing is that almost all of them buy a new computer that has a trial version of an anti-virus and it scans the old disk on the USB, too. It usually finds a couple dozen Trojans on the old drive. Geeze.... . . . J o n a t h a n -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Robert West Sent: Tuesday, December 22, 2009 3:09 PM To: 'WISPA General List' Subject: Re: [WISPA] Being Rude to Customers Yep. That's a weird one! -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of D. Ryan Spott Sent: Tuesday, December 22, 2009 4:05 PM To: WISPA General List Subject: Re: [WISPA] Being Rude to Customers HA! I have one better.. I get a VERY timid call from a non-customer in my small town.... Her: hi, can you help me? Promise you won't laugh? Me: sure, what do you need? Her: Can you come by and fix my keyboard on my laptop? It got very wet and won't work now... Me: Did you spill something on it? Her: Promise not to laugh.... I have narcolepsy and I passed out on the keyboard and filled it with drool... Me: I promised, but my tongue is bleeding now as I biting it to keep from laughing. Turns out that saliva has some pretty good amounts of salt and sugar in it, had to buy a new keyboard from HP and install it for her. She ended up passing out while driving a few months later.. I had to get her desktop background off her machine to print for her husband... Nice lady, ran the community. ryan On Dec 22, 2009, at 12:55 PM, Robert West wrote: > I have one customer who burns up laptops. Not from overheating or > whatever, but from cigarettes. She sits in front of the laptop > drinking and smoking and passes out with the cigarette landing on the > keyboard or against the screen. Has killed three in the past 2 years > that way. Sure, we replace keyboards and lcd panels but eventually it > dies from repeated abuse. Or beer being spilled on it. Works for > "awhile" until it gets fuzzy inside. > Yuck! > > Bob- > > > > -----Original Message----- > From: [email protected] [mailto:[email protected]] > On > Behalf Of D. Ryan Spott > Sent: Tuesday, December 22, 2009 3:34 PM > To: WISPA General List > Subject: Re: [WISPA] Being Rude to Customers > > Alcoholism is the leading cause of rude customers. Quite a few > customers on our network have a "do not call after 8:3, 9:30, 10:20AM" > note because they are totally out of it. > > Perfectly polite people before that time.. but after... WOW! > > ryan > > > On Dec 22, 2009, at 12:27 PM, Robert West wrote: > >> That's funny because I ended up having a conversation pretty much >> like that with the wife. Get a notebook and a pencil, write it down. >> I took it upon myself, after call number 5, to try to login to >> FaceBook with his username and password, password was wrong, reset >> it, retrieved his email, changed his password... yada, yada, yada... >> (I hate yada, yada, yada, by the >> way) >> Wife tells me that she thinks he changed it last night when he was >> drunk so that she couldn't get on his account. But after all of that >> I hear... >> "See, I told you it was their fault because he fixed it". *sigh* I >> have to add that they are in their late 60's. >> >> >> Bob- >> >> >> -----Original Message----- >> From: [email protected] [mailto:[email protected]] >> On >> Behalf Of Scottie Arnett >> Sent: Tuesday, December 22, 2009 3:11 PM >> To: WISPA General List >> Subject: Re: [WISPA] Being Rude to Customers >> >> Send him a gift wrapped notebook and pencil with Merry Chrismyassmas >> written on it from just-micro.com. Include a note saying, "With this, >> you should never have a problem with remembering your passwords, if >> you just use it." >> >> Scottie >> >> ---------- Original Message ---------------------------------- >> From: "Robert West" <[email protected]> >> Reply-To: WISPA General List <[email protected]> >> Date: Tue, 22 Dec 2009 11:33:43 -0500 >> >>> Is it okay to say "Merry Chrismyassmas" to a customer who calls you >>> yelling because it's your fault he can't remember his Facebook >>> password? >>> (Somehow >>> I'm blocking his FaceBook password) >>> >>> >>> >>> Just wondering what my options are.... >>> >>> >>> >>> Robert West >>> >>> Just Micro Digital Services Inc. >>> >>> 740-335-7020 >>> >>> >>> >>> >>> >>> > -------------------------------------------------------------------------- - >> ----- >>> WISPA Wants You! 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