Yep. That's a weird one!
-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of D. Ryan Spott Sent: Tuesday, December 22, 2009 4:05 PM To: WISPA General List Subject: Re: [WISPA] Being Rude to Customers HA! I have one better.. I get a VERY timid call from a non-customer in my small town.... Her: hi, can you help me? Promise you won't laugh? Me: sure, what do you need? Her: Can you come by and fix my keyboard on my laptop? It got very wet and won't work now... Me: Did you spill something on it? Her: Promise not to laugh.... I have narcolepsy and I passed out on the keyboard and filled it with drool... Me: I promised, but my tongue is bleeding now as I biting it to keep from laughing. Turns out that saliva has some pretty good amounts of salt and sugar in it, had to buy a new keyboard from HP and install it for her. She ended up passing out while driving a few months later.. I had to get her desktop background off her machine to print for her husband... Nice lady, ran the community. ryan On Dec 22, 2009, at 12:55 PM, Robert West wrote: > I have one customer who burns up laptops. Not from overheating or > whatever, > but from cigarettes. She sits in front of the laptop drinking and > smoking > and passes out with the cigarette landing on the keyboard or against > the > screen. Has killed three in the past 2 years that way. Sure, we > replace > keyboards and lcd panels but eventually it dies from repeated > abuse. Or > beer being spilled on it. Works for "awhile" until it gets fuzzy > inside. > Yuck! > > Bob- > > > > -----Original Message----- > From: [email protected] [mailto:[email protected]] > On > Behalf Of D. Ryan Spott > Sent: Tuesday, December 22, 2009 3:34 PM > To: WISPA General List > Subject: Re: [WISPA] Being Rude to Customers > > Alcoholism is the leading cause of rude customers. Quite a few > customers on our network have a "do not call after 8:3, 9:30, 10:20AM" > note because they are totally out of it. > > Perfectly polite people before that time.. but after... WOW! > > ryan > > > On Dec 22, 2009, at 12:27 PM, Robert West wrote: > >> That's funny because I ended up having a conversation pretty much >> like that >> with the wife. Get a notebook and a pencil, write it down. I took >> it upon >> myself, after call number 5, to try to login to FaceBook with his >> username >> and password, password was wrong, reset it, retrieved his email, >> changed his >> password... yada, yada, yada... (I hate yada, yada, yada, by the >> way) >> Wife tells me that she thinks he changed it last night when he was >> drunk so >> that she couldn't get on his account. But after all of that I >> hear... >> "See, I told you it was their fault because he fixed it". *sigh* I >> have to >> add that they are in their late 60's. >> >> >> Bob- >> >> >> -----Original Message----- >> From: [email protected] [mailto:[email protected]] >> On >> Behalf Of Scottie Arnett >> Sent: Tuesday, December 22, 2009 3:11 PM >> To: WISPA General List >> Subject: Re: [WISPA] Being Rude to Customers >> >> Send him a gift wrapped notebook and pencil with Merry Chrismyassmas >> written >> on it from just-micro.com. Include a note saying, "With this, you >> should >> never have a problem with remembering your passwords, if you just >> use it." >> >> Scottie >> >> ---------- Original Message ---------------------------------- >> From: "Robert West" <[email protected]> >> Reply-To: WISPA General List <[email protected]> >> Date: Tue, 22 Dec 2009 11:33:43 -0500 >> >>> Is it okay to say "Merry Chrismyassmas" to a customer who calls you >>> yelling >>> because it's your fault he can't remember his Facebook password? >>> (Somehow >>> I'm blocking his FaceBook password) >>> >>> >>> >>> Just wondering what my options are.... >>> >>> >>> >>> Robert West >>> >>> Just Micro Digital Services Inc. >>> >>> 740-335-7020 >>> >>> >>> >>> >>> >>> > --------------------------------------------------------------------------- >> ----- >>> WISPA Wants You! 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